Information Technology
Resume:
Shaina Moore
Durham, NC 27713
**************@*****.*********:**************@*****.***
mailto:**************@*****.***
Objective:
Seeking an Information Technology position to utilize my graduate education, technical skills, and project management experience to increase productivity and fulfill business to customer obligations
Education:
North Carolina Central University Durham, NC
Master of Information Science Graduation: 8/2014
North Carolina Central University Durham, NC
Master of Business Administration Graduation: 8/2014
North Carolina Central University Durham, NC
Bachelor of Business Administration – CIS Concentration Graduation: 5/2012
Proficiency:
Microsoft Office Suite, HTML, Imaging tools, Maintenance on Hard Drives, Linux, Server Administration, Desktop/PC Support
Work Experience:
ORAU- Oak Ridge Associated Universities Durham, NC
EPA Information Technology Associate 3/2015- Present
Salary: 20.34/hr. Weekly hours work: 40
Research, coordinate and summarize information relating to Windows 7 Project and management requests, using Excel and Access to track projects in progress for Research Triangle Park and Chapel Hill for 800+ customers.
Provide assistance and solutions to satisfy customer needs with Information Technology products and services
Assist in developing summary analysis documents of results and impacts from all information technology activities.
Analyze activities and processes in the formation and development of information technology and management policy.
Assist in promoting and coordinating the use of web-based opportunities to foster collaboration among all ORD (Office of Research & Development) scientists.
Assist the Customer Support Division in the logistics and coordinate activities for briefings, meetings, workshops, and other collaborative efforts.
Approve orders within DProv for new, current and departing users to receive, remove, and update their location for equipment (PCs)
Assist the Dell Team with the EZ Tech Hardware Refresh for all ORD users
Run, report and research all technical issues that occur within the agency using Remedy
Record weekly meeting minutes for two organizations and compile them into SharePoint
Independently initiated meeting to train and mentor other student contractors in other locations with similar responsibilities
Amplify –Southeast Middle School Greensboro, NC
Classroom Technology Coordinator (contract) 6/2014-1/2015
Salary: 20.00/hr. Weekly hours work: 40
Assist with coordination and execution of tablet distribution and collection for school sites ranging from 300 to 15,000 users
Assist teachers with integrating the tablets and Amplify's educational software and classroom management tools into daily classroom use
Interact with online community consisting of employees of Amplify and end-users of Amplify's hardware and software
Research and learn potential applications that can be used by teachers to assist with teaching various subjects
Provide on-site support for hardware and software on tablets running the Android platform used in school systems for 1,000+ users
Interact with district level technology teams to ensure proper functionality of the tablets and software on school networks
Biomedical & Biotechnology Research Center North Carolina Central University
Research Technician 6/2012-8/2014
Salary: 11.00/hr. Weekly hours worked: 30
Manages the research lab which includes projects, problem-solving, report development, and analyzing data. Manages about four - six student using the lab weekly. Programmer and assists students coding in Perl, Ruby on Rails and Javascript.
Supports the Director, Researchers and Staff to solve technical and network issues with their PCs, laptops, tablets and printers using Windows and/or Linux.
Manage a server rack with six workstation using Linux.
IT Services Department North Carolina Central University
CO-OP/INTERN 10/2010 – 6/2012
Salary: 8.00/hr. Weekly hours worked: 20
Unloaded, unboxed and setup 150+ desktops PCs daily to include software reimaging.
Set up multiple computer labs while leading a team of 5 or more
Increased project efficiency by creating and managing Excel spreadsheets of delivery dates, serials, quantities and surplus computers
Activities and Clubs
Vice President of the CIS Club 2011-2012
NCCU Emerging Leader’s
Association for Information Science and Technology (ASIS&T) Graduate Student Chapter Webmaster
Information Security System Association (ISSA) Raleigh Chapter
Member of InfraGard
Information Technology Administrator for Church
Community Service Hours: 200+
References for Shaina Moore
Arbin Sanders
Relationship: Supervisor at North Carolina Central University
Information Technology Department
Deborah Swain
Relationship: Professor at North Carolina Central University
Library and Information Science Department
Mr. Domieka Cantey
Relationship: Supervisor Guilford County Schools
Personalized Learning Coordinator
Instructional Technology & Innovation Department
Contact this candidate