Customer Service Manager
Resume:
Rupinder Gill * Old princess Street Mississauga On
*************@*****.***
Objective
Seeking a full -time position within your establishment to enhance my interpersonal skills.
SKILLS SUMMARY
Attentions to detail with ability to work on multiple projects simultaneously.
Strong ability to maintain confidentiality.
Effective oral and written communication skills.
Effective interpersonal skills with excellent work ethic and positive attitude.
Ability to effectively manage change.
Proficiency in MS Word, Excel, PowerPoint, Access and Internet for official research purposes.
Ability to develop and present new ideas and conceptualize new approaches and solutions.
Excellent office management skills.
Solid analytical skills with ability to tackle problems systematically to determine causes and produce effective solutions.
Fluent in reading and writing knowledge of English, Punjabi and Hindi. Able to build strong business alliances in these linguistic communities.
Education
Sept. 2008 - June 2011 Masters of computer application India
Sept. 2011 – Aug 2012 Bachelor of education (B.ED) India
Sept. 2014 – April 2016 Sir Sandford Fleming College Peterborough, ON
Wireless information Networking
Work Experience
JOB HUB EMPLYMENT INC., BRAMPTON, ON. Nov 2015- Apr-2016
Office Manager
Maintained contact with candidates, customers and agents.
Managed all operations during periods of temporary owner/manager absence.
Implemented efficient candidates scheduling.
Doing background checks and verifying the references, work experience and academic qualifications of applicants.
Helping clients to find suitable candidate to fill their vacancies.
Conducting phone interviews with prospective candidates and describing the work duties, salary and benefits of a particular vacancy.
Built and update personal and employment agency database with the details of potential candidates and clients.
NANAK HOMEOPATHIC CLINIC PART –TIME
RECEPTIONIST
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
PETRO CANADA OCT 2014- SEP-2015
CASHIER/CUSTOMER SERVICE REPRESENTATIVE
Greet customers as they arrive.
Scan items, process payments (i.e. cash, check and credit card transaction.)
Sell items.
Counting cash register at the end of the shift.
Assist customers with questions regarding merchandise.
Advanced Hardware Technology Networks Pvt. Ltd (DEC 2012 – Apr 2014)
Network Engineer: I have work experience for one year six month in advanced hardware technology private limited as a network engineer in India from Dec. 2012 to June 2014.
Identify the nature of networking equipment malfunctioning by testing.
To adjust and replace the defective devices and estimate the cost of repair of networking devices.
Maintain the servicing record and repair record.
Provide guidance to technician regarding any suggestion and technical problems.
Contact this candidate