Management Quality

MICHAEL NEHAMKIN

**** ****** **** ***** *** Jose, California 95118

650-***-**** *********@*****.***

QUALIFICATIONS

Accomplished senior technology leader with a unique blend of Quality Assurance and Engineering releases and program management skills with proven success in technical management to achieve the organizational mission at both new and well-established firms in agile challenging environment with aggressive deadlines. Experience in leading cross functional/organization, geographically distributed and culturally diverse teams. Successfully delivered new products and new software releases with exceptional planning and conversion improvement in BDD environment. Built and grown QE teams from scratch. Experience in planning, budgeting, managing and reviewing performance for QE organization of professionals working on multiple products. Extensive knowledge and experience with various SDLC methodologies. Proved record of strong leadership and people management skills, including communication skills and problem solving analytical skills, thorough understanding of quality assurance.

PROFESSIONAL EXPERIENCE

ONE KINGS LANE, SAN FRANCISCO, California 2015 – Present

Sr. QE and Release Manager

Build and provide leadership and strategic direction to the Quality Engineering and Release Management teams across the One Kings Lane and ingraining quality as a core discipline into the fabric of the Engineering organization to facilitate commerce in everyone’s digital and mobile lives.

Establish plans and goals, prioritizing and aligning with OKL business/operation strategic and execution plan.

Lead, promoted and established a solid release life cycle processes and champion process best industry practices, metrics, KPI and high quality standards. Lead teams of Product Managers, Engineering, QE and other cross-functional teams to deliver throughout all the release phases.

Lead the global QE teams that designs, develops, installs and evaluates quality control best industry methods and systems, implementing the best industry practices at OKL, including defining overall quality, testing strategy, releases mitigation plans, standards and promoting the principles of Continuous Delivery/Continuous Integration.

Promoting and implementing the best e/m-commerce industry “gold standard" quality products as reflecting by the highest levels of customer satisfaction and increased implementation productivity.

Developing, maintaining, reviewing and communicating key performance indicators to assess and improve the delivery and service-level objectives.

24x7 operational support including management of external vendors and SLA agreements to ensure operational excellence and world-class stability and availability.

Lead the implementation of test automation frameworks and evolve them continually to increase test automation coverage, including test management tools to improve testing efficiency, effectiveness and solution speed to market.

Collaborate closely with development and product teams to continuously delivery weekly/on demand reliable services software Agile releases through build, test deployment automation with an ever-increasing level of quality, growth and conversion improvement to ensure successful delivery of software products and solutions to meet key OKL business objectives.

Accountable for the overall define, design, improvement, and implementations of testing automation strategies and tools; execute standards, methods, and procedures to determine product release readiness.

Participate in go/no go decision meetings for all significant development projects with responsibility to ensure quality of the release.

Review and manage configurations, builds, branching, and deployment issues. Perform root-cause analysis and other problem solving activities to identify effective corrective actions and process improvements.

Recruit, manage, mentor, motivate and develop a talented high-performing team of technical Quality Engineers, facilitate headcount growth, collaboration, and quality delivery.

Utilize continuous integration and delivery concepts within the quality strategy, as a crucial aspect of the continuous deployment and delivery pipeline.

Work closely with Product Management, Development, PMO, DevOps, DB, Site Analytical, Operation, Customer Support, Business and Marketing teams to prioritize assignments and manage risks/issues to ensure successful delivery with high quality.

Implement defect prevention processes to drive value upstream and future of large-scale of Mobile, Store Front End and Enterprise Back End projects.

WAL-MART GLOBAL ECOMMERCE, San Bruno, California 2010 – 2015

Staff Quality Engineer Lead/Supervisor

Plan, estimate, coordinate and oversee execution of all software testing activities onsite and offshore. Includes the allocation and management of all QA resources to all e-Commerce projects and de-confliction of testing priorities optimizing team efficiency.

Successfully managed quality assurance testing for a $9B transaction, directing a team of 20 QA Engineers.

oEfforts supported the seamless transition of payment, checkout, website performance, mobile web services, order management system for new “Pangaea” WM platform, including multiple business intelligence projects and initiatives.

Collaborate with development, product, and project management as well as operations staff to schedule project tasks and resources in multiple, diverse agile environments.

Defined KPIs to measure the Walmartlabs.com operational performance to ensure these are reviewed and achieved across whole engineering community.

Review software requirements, test approach, strategy and implementation developing innovative testing solutions that meet market needs including: performance, scalability, reliability, realistic implementation schedules, and adherence to testing goals and principles.

Initiated the “Bi-weekly/weekly Release Industry Best Practice” presentation for the CTO, Vice President of Engineering, directors and staff.

oThis briefing identifies opportunities, activities and methods to improve deliverables, productivity and efficiency.

Proposed, managed, developed and implemented an enterprise-scalable the web services automation testing framework in a continuously integrated infrastructure to support quality upstream performance of mobile customer-facing web services.

oMultiple engineering teams are now using the framework globally.

Key driver of increased team test effectiveness and productivity through introduction of processes and tools aimed to reduce redundant testing, accelerate automation and increase code coverage.

oComponents included a cross browser testing policy supporting 500 concurrent clients; centralized exception logging, Omniture site catalyst, Hadoop, TeaLeaf data reports and A/B testing activities.

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PROFESSIONAL EXPERIENCE

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EBAY INC., San Jose, California 2000 – 2010

QA Staff Engineer

Responsible for end-to-end test activities of infrastructure related projects in a Waterfall/Agile software development model.

oIncluded architecture, kernel, DAL, DB, system components, operations, build management, CS tools, catalogs, selling, and Pay Pal integration.

Worked directly with local and offshore QA, development, project management and business partners to review functional specifications, architecture design, test plans, test design specifications, and test cases for high transaction volume web applications.

Successfully tested and delivered over 35 core and international conversion off-shore code releases, consisting of a combined 2000+ train seats equating to approximately $100M of developer effort.

Collaborated with the operations team and supported developers, project and product managers to perform regression testing for multiple Java-based conversion projects on production environment.

Led an effort to review existing functional test cases identifying candidates for automation, including updated API and Selenium automated test scripts and validation of new functionality, features and domain areas.

Assisted stakeholders and project managers in iteration planning meetings and build configuration management teams minimizing the build availability risks.

Developed and performed eBay web application Payment and User Account flow functional, ad-hoc, regression, end-to-end, acceptance, and browser testing in multiple environments.

Participated in new eBay features design review with implementation and automation teams.

Worked with localization and internationalization teams in order to implement the software internationalization guideline.

Facilitated requirements entry, test case creation and defect tracking in the Mercury Quality Center, which improved efficiency and traceability.

Developed and maintained a comprehensive Database & Architecture overview, which provided a clearer understanding of the enterprise architecture and infrastructure.

oIncluded a testing procedure reference document describing the company testing environment and QA testing life cycle.

Directly involved in hiring QA Engineers in US, India and China.

Mentored and led QA Engineers promoting testing best practices, procedures and pushing quality upstream.

COMPUWARE CORPORATION, Campbell, California 1999 – 2000

EcoSYSTEM Quality Engineer

Developed comprehensive testing of the Enterprise Management System, which optimized network performance.

Designed Test Plans and Test Cases for EcoSCOPE to validate all the functionality of the Enterprise Probe Manager, Merging and Correlation, Compact PDB generation and Lock Filtering Connectivity.

Participated in every aspect of product development from pre-alpha to final release.

Analyzed customer complaints to determine product impact and identify refinements to the QA process.

1980 -1999: Three previous engineering positions supporting the successful execution software and mechanical engineering projects.

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TECHNICAL SKILLS

PROGRAMMING

LANGUAGES: SQL, Java, JS, JQuery, CSS, JSP, Ruby on Rails, XML, HTML5, Flex, Flash, Pearl, C, C++

OPERATING SYSTEMS: MAC, iOS, Unix, Windows 8/7/XP/VISTA/NT/2000/2003

APP/WEB SERVERS: Tomcat, WebSphere, IIS, VMWare, Spring, JBoss

SOFTWARE: PLSQL Developer, MS Dynamics AX, Oracle Order Management, Hadoop, Omniture, TeaLeaf, fullstory, Trello, Jenkins/CI, Clear Quest, Splunk, Honey Badger, New Relic, HP Quality Center, JIRA, Confluence, Test Director, Clarity, Rally, Citrix, Firebug, Fiddler, Remedy, Snagit, Wiki, SharePoint, Charles, CAD Tools, MS Office Products, Adobe Products

DATABASE: SQL Server, Oracle 10g/11g, MySQL, Cassandra

TEST AUTOMATION: Eclipse, TestNg, RubyMine, Cucumber, JBert, SoapUi, WebPagetest, dynaTrace, Selenium, Clover, QA Run, QA Partner/Silk, MSTest

SOURCE CODE

CONTROL: gitHub, Rational Clear Case, CSV, Hudson, TeamCity

EDUCATION & TRAINING

UNIVERSITY OF CALIFORNIA, Santa Cruz, California

Project and Program Management (CRM), 2010

NATIONAL TECHNICAL UNIVERSITY, Ukraine

Master of Science in Mechanical Engineering, 1980

Project Management Certification, 2003

Java Programming, 2001

Data Communications and Networking, 2000

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