Transportation Manager
Resume:
Shanan Woodrum
Stow, OH *****
Email: *************@*****.***
Career Summary: Director of Operation with over 20 years of experience. Versatile professional with management background ranging from $300 million dollar operations to family companies averaging less than $25 million in annual revenue. Ability to manage hundreds of individuals while ensuring timely completion of deadlines, all while remaining on or under budget.
Sept. 2015 to May 2016 Director of Operation: Premium Transportation
Created process and procedures, which improved operational efficiency in 2016
Oversaw the Sales Dept., successfully implementing an inside sales group within 90 days
Sales doubled the number of new non-bid board customers handled year-over-year in 2016
Headed the Recruiting Dept., improving weekly truck counts
Responsible for P & L
Improved processes, and implemented advertising campaigns
Spearheaded the overhaul of the company website which currently is under construction Secured business by making customer visits with sales team
Rebuilt the Agent Network to grow the carrier base and increase load count
Apr. 2013 to Sept. 2015 Manager of Purchased Transportation: Panther Premium Logistics
P & L responsible
Managed agent network of 3500 active carriers representing 225,000 trucks
Doubled Network size in 2 years - $94,000,000
Maintained carrier relations and carrier recruiting
Responsible for carrier risk assessment
Provided direct reporting to CEO and COO
Created carrier network for Nissan, (largest customer to date)
Organized Mexican network for direct deliveries
Executed carrier appreciation days
Enhanced and updated Panther bid board
Offered loads in access of 10,000 per month average
May 2012 to Mar. 2013 Operations Manager: Panther Expedited Services
Maintained the CPL for of all general operations loads
Tracked all general operational turndowns, and implement solutions to decrease percentages
Created new floor plan to improve productivity of room
Oversaw operational staff of 70 people
Interviewed and hired new employees for general operations
Rated loads for service numbers
Calculated service and reported to management daily
Created metrics for employee of the month
Generated and administer employee evaluations
Implemented a new operating system to run concurrent with existing operating system
Nov. 2009 to Apr. 2012 Operations Supervisor: Panther Expedited Services
Controlled the cost per load for shift
Maintained up to 500 loads a day
Made final operational decisions for shift worked
Tracked high profile customers and kept daily logs
Trained new employees, and fast tracked them to management positions
Managed Comdata spending for drivers and vendors
Oversaw International loads to Canada and Mexico
Improved operational processes to drive productivity
Nov. 2008 to Oct. 2009 Account Manager: Allstate Express
Generated new accounts and maintained contacts and growth
Set up shipments and maintained loads
Succeeded in achieving monthly and yearly goals
Identified areas of lost revenue and excessive costs and rectified
Grew customer base by partnering with sales team on high profile meetings
Collaborated with operations manager to improve service and customer satisfaction
Aug. 2006 to Aug. 2008 General Manager: Prestige Expedite
Handled the Profit and Loss Statement for Prestige Expedite
Doubled company sales with same staff in 1st year
Lead division in sales in 2007
Created synergies with other expedite companies
Researched and implemented a new operating system in first year
Constructed new website and tied to the operating system for customer tracking
Directed the recruiting and billing departments
Continued to handle Director of Operations duties in 2007 in addition to new role
Exceeded all company goals in the first year
Sept. 1997 to August 2006 Operations Supervisor: Panther II Transportation
Supervised and trained 1st, 2nd, 3rd, and weekend shifts, consisting of over 60 people
Responsible for all day-to-day activities for shift
Administered all evaluations, and dispersed disciplinary action
Certified in Canadian Customs, hazmat, Qualcomm, risk management, hours of service, Controlled substances, special services, and ISSO 9002
Handled air charters valued up to $100,000
Education:
1994 to 1996 California State University, Fresno
Major: Business Management
1991 to 1993 Fresno City College, Fresno
Completion of general education
Participated in honors program
Certifications:
Certified in Canadian Customs, hazmat, Qualcomm, risk management, hours of service, controlled substances, special services, and ISSO 9002
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