Customer Service Management

Eva Johnson

Auburndale, FL *****

***.**.****@*****.*** - 863-***-****

Pursue to work in an environment that will challenge me further; while allowing me to contribute to the growth and success of the company. Obtain a position that will provide me the ability to apply my customer service and management capability to a growing business.

Willing to relocate to: Orlando, FL - Kissimmee, FL - Lakeland, FL Authorized to work in the US for any employer

WORK EXPERIENCE

Key Safety Systems Plant City, FL

Assembly Operator

Inspect, operate, and test completed products to verify functioning, capabilities, or conformance to specifications.

Position or align components for assembly, manually or using hoists.

Set and verify parts clearances.

Package finished products and prepare them for shipment.

Rotate through all the tasks required in a particular production process. Hungry Howie's Winter Haven, FL

Shift Supervisor

Train workers in food preparation, and in service, sanitation, and safety procedures.

Compile and balance cash receipts at the end of the day or shift.

Perform various financial activities, such as cash handling, deposit preparation, and payroll.

Supervise and participate in kitchen and dining area cleaning activities.

Observe and evaluate workers and work procedures to ensure quality standards and service.

Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.

Assign duties, responsibilities, and work stations to employees in accordance with work requirements. ADDITIONAL INFORMATION

SKILLS & ABILITY

Customer Service Management

Decision-making direction

Payroll Operations

Customer service improvement

Financial Strategies /Management

Staff Scheduling/Recruitment

Inventory Management

10-key operations

Banking/Cash handling experience

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