Sales Manager

Charles Michael Almeida

Doha, Qatar

Mobile No. +974-********, +1-647-***-****

Email: ***************@*****.***

OBJECTIVE:I desire to apply for a Business Development position wherein my knowledge accrued over the years in setting up of a new Company branch office including management, supervision, sales, marketing, sales team management, administrative skills, supplier negotiations and overall business development strategies towards enhancing company profits would be employed to benefit mutual growth and success.

AREAS OF EXPERTISE

Business Development / Estimating & Proposals / Contract Negotiations / Risk Assessment / Project Controls / Budgeting / Cost Control / Planning & Scheduling / Project Analysis / Team Building / Team Leadership / Compliance / Efficiency Improvements

EDUCATION

McMillan University, USA – Masters in Business Management. Year of graduation: 2013

St. Xavier& College - University of Bombay

Bachelor of Science - Majored in Chemistry

Year graduated: 1987

Attended seminars on Management and Administration Development Well conversant in MS Word, MS Excel, Power point, Internet Browsing for various applications, etc.

PROFESSIONAL EXPERIENCE AND SIGNIFICANT ACHIEVEMENTS

Silverhawk TMA International September 2013 till date Doha - Qatar

Director Business Development

Belhasa Projects Qatar LLC November 2011 to August 2013 Doha - Qatar

Business Development Manager

Belhasa Projects LLC Jul 1999 to October 2011

Dubai - UAE

Sales & Marketing Manager

Oman Sports Services & Trading Co. LLC Oct 1996 - May 1999 Sultanate of Oman

Sales Manager

World Book International Jan 1992 - Aug 1996

Sultanate of Oman

Education Counsellor 1992 - 1993

Field Manager- Area Manager 1993 – 1994

Area Manager- Station Manager 1994 - 1995

Station Manager 1995 - 1996

Eureka Forbes LTD Jan1989 - 1992

India

Sales Representative - Sales Executive 1989 - 1990 Sales Executive - Group Leader 1990 - 1991

Sales Supervisor - Head of Location 1991 - 1992

Snapshots Pvt. Ltd- Megabyte Jan 1988 - 1989

India

Sales Officer 1988 - 1989

Peerless General Finance & Investment CO Jun 1987 - 1988 India

Insurance Agent 1987 - 1988

Duties &Responsibilities

Effectively communicate the company’s business strategy and objectives to staff, ensuring their total understanding of job purpose and performance

Responsible for business development of the company products and services.

Responsible of selection and recruitment of suitable Sales personnel

Day to day management of Sales & Tendering Team including time management, assessment, training and disciplinary issues.

Ensure that Sales, Estimation, Product Management and Development receive such support as they request.

Create an appropriate department budgeting and annual sales business plans.

Work with Product Management and Marketing to help define/refine sales Targets/Achievements and ensure sales packages are developed and decisions communicated to sales team

Ensure that the Sales resources evolve in line with the Marketing mission and the company’s vision together with the Sales Teams’ potentials.

Control duties of all Sales personnel including the Sales Leader.

Prompt response to Requests on services information, pricing, etc.

Work with Sales Personnel to provide product, business and technical knowledge in support of sales activities.

Liaison with Product Managers and Development to understand details of product direction and design and communicate information back to sales personnel.

Responsible for staying abreast of product roadmap as well as understanding the scenarios, features and functions within each of the products and how these are applied to address business and technical problems. This includes interacting with Product Management and Development on an on-going basis to stay current.

Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, etc.

Attendance at conferences and working with Subject Matter Experts, and research to stay on top of changes in business issues/requirements/regulations/Technology and understand where the market is headed.

Responsible for staying current on competitive analyses and understanding differentiation between the company and its competitors.

Responsible for preparing for meetings and tailoring communications to address business needs of potential clients as part of the sales process.

Responsible for providing feedback from the market to Product Management and Development regarding products including coordinating gaps between product functionality and market/customer demands.

Responsible for working with Product Management to develop and deliver training on business problems, products, and messages (classroom and OJT) for new Sales team members.

Consolidate and enhance the Company's position and reputation as pre-eminent supplier of quality products & services.

Identify prospective business partners who will benefit from the proposition; thereafter contacting and presenting to those organizations and their key influencing personnel in order to secure business commitments.

Effectively manage, sustain and Increase revenue from existing customers.

To ensure the required profit and/or business levels are achieved from each account on an annual basis.

To identify new potential accounts which meet the required minimum standards to warrant Key Account status, to manage and nurture these accounts to full fill maximum potential.

Measure and track service and productivity levels, updating both the team and senior management on those aspects of performance, whilst responding accordingly to ensure performance targets are achieved

Direct firm’s overall marketing and strategic planning programs, and corporate communications

Facilitate client development through marketing and client services programs.

Design, implement, and facilitate annual marketing plan for the firm.

Support and facilitate development and implementation of section business/marketing plans.

Plan and administer the firm’s Marketing Operations budget; support development of regional marketing budgets.

Organize and implement client relations including, client satisfaction surveys, client development activities, client skills training and special events

Supervise firm’s standards especially related to prospective clients’ data and writing proposals for new business;

Participate in planning and presentation sessions, when assigned.

Oversee business development activities including, efforts through Business Development Coordination,

Assisting Sales Department in strategic planning for client presentations,

Offer coaching for prospective client meetings, presentations, etc.

Work with regional offices on designing and implementing prospecting and client contact systems

Oversee corporate communications activities by controlling external/internal communications and systems

Monitor public relations and client service staff efforts

Develop and administer marketing database which includes client and prospect information, mailing list applications, access to financial reports, etc.

Assist with and support firm’s involvement in various legal networks including coordinating business development and marketing activities via these relationships.

Design and plan quarterly marketing training seminars for business partners.

Oversee firm’s electronic marketing efforts including supervision of Web site design and maintenance. SKILLS

Efficient in:

MS Office Package User i.e. PowerPoint, Excel & Word.

Analysing strengths New Recruits.

Formulating & Execution of Appropriate Training Programs for new Recruits.

Review of debt of all accounts and monitor regular release of due payments.

LANGUAGE

Fluent in:

English

Hindi

French

(written – Spoken)

(written – Spoken)

(written)

PERSONAL

Driving license: Valid Oman, UAE, Qatar & International for Canada.

Status in Canada: Open Work permit.

Date of Birth: 8th Jan., 1966

Gender: Male

Nationality: India

REFERENCES

Available upon request

Contact this candidate