Global Enterprise Systems Management Software Development Program

MUKARRAM (MIKE) NAYAB, MBA PMP

Oklahoma City, OK ● *************@*****.*** ● 405-***-****

Director of Engineering & Information Technology GLOBAL ENTERPRISE SYSTEMS MANAGEMENT

SOFTWARE DEVELOPMENT ● PROGRAM MANAGEMENT ● BUSINESS TRANSFORMATION

Expert in leading mission-critical, complex, high-profile global initiatives, departments, programs, and multi-functional projects. Utilizes broad technology tool portfolios, including Project Management systems, Innovative Advancements, Metrics Dashboards for finance and control governance, and domain data warehouses. Drives global resource strategy to support goals, business plans, maximize productivity and contain operating costs.

P&L Responsibility Process Improvement Vendor Management

Quality Management Operations Management Business Intelligence

Portfolio Management Supply Chain Systems Financial Management

Change Management Business Analytics Leadership Development

Master Data Management Enterprise Data Warehouse Organizational Strategy

PROFESSIONAL EXPERIENCE

GE Oil & Gas, Houston, TX 2013 to 2016

Senior IT Program Manager/IT Director

Partnering with the cross functional operational teams, senior leaders and developing business relationships to lead the IT initiatives, Implementation & Stabilization efforts in ERP, CRM, MES, PLM, BI, and Factory Optimization covering major manufacturing sites of GE Oil & Gas. Responsibilities & Deliverables include:

Implemented ERP, PLM & MES in NAM, MENAT, EMEA regions with minimal downtime and shipping more than $100M orders in the first week of Go-Live. Led team of over 60 employees and consultants with $9M yearly program and support spend to deliver over $40M in business benefits.

As part of continuous improvement Kaizan and a change advisory board, stabilized & simplified business processes like production plan vs. capacity, maintain inventory at target levels, RMAs, Quality KPIs, and by retiring legacy applications that helped reduce COQ by 20%, improved OTD by 25%, reduced Slow Moving Inventory (SMI) by $40M..

Partnered with CTO team and drove $30M in savings by a combination of infrastructure landscape simplifications and migrations of around 200 applications into Amazon Web Services (AWS).

Created and Led global development team of more than 100 individuals at different levels from IT Analysts, Lean leaders to Program Managers, built relationships multiple stakeholders. Empowered and Mentored 4 to 7 senior managers via performance management, grown the team into top performers to achieve high standards.

GE Transportation, Grain Valley, MO 2012 to 2013

IM Program Manager – ERP & BI Leader

Fully Responsible for Supply Chain & Order Management ERP/BI Configuration, Implementation & Stabilization, Finance Business Intelligence Implementation, Multiple projects portfolio, operations, and support at the Intelligent Transportation Systems P&L in GE Transportation. Drove and delivered business-critical initiatives and results:

Provided functional & technical Leadership to Supply Chain, Order Management & Finance by Stabilizing & Confirming business benefits from ERPs & BI Rollout. Increased Productivity by 25% as part of simplification. Converted 60+ operational & financial data elements from multiple legacy ERP system with wing-to-wing testing/business processes like Supply Chain, Procurement, Finance which includes streamlining Inventory / Cost-Rollup & Valuation, Assets with success rate of 99.99%.

As part of simplification, Developed a Business Analytics solution. Created One Stop Shop for Reporting needs that encompass key performance measures from Order to Cash and Procure to Pay thereby giving a benefit of $5M/Yr in productivity & cost savings combined. Delivered 49 Cross Functional Components related to Supply Chain, Quality, Sourcing, & Finance that addresses 150+ requirements and generated more than $4.5M/Yr in Productivity.

Defined and implemented the Vendor ecosystem on .NET to include Vendor reviews and dashboards to track, trend and evaluate performance. Developed Common Vendor Management, RFP, Negotiations Processes, tools and templates that would continuously innovate to reflect cross functional stakeholders feedback and shifting managed Vendor ecosystem there by giving a benefit of $5M/Yr in productivity & cost savings combined.

Sigma Electric Manufacturing Corp - Goldman Sachs PE, Garner, NC 2004 to 2012

World leader in contract manufacturing of precision metal and plastic products, parts and sub-assemblies. Provides global sourcing solutions for retailers and manufacturers including product design, in-house tooling, testing and agency approvals, final assembly, and customer specific packaging.

BUSINESS INTEGRATION - SYSTEMS MANAGER

Fully responsible for all IT systems and operations in North America. Business-critical initiatives included IT planning, budgeting, processes, assessments, and development and execution of IT strategy in alignment with business and IT goals. Systems encompassed ERP, EDW, Business Integration, Business Intelligence, WMS, EDI, and financial systems. Utilized thorough knowledge of Software Development Life Cycle (SDLC), SOX including requirements, analysis, design, development and testing. Continuously charged to architect value-based solutions and collaborate with Executive Leadership. Primary Liaison between business users, executive team and IT team.

Drove and delivered business-critical initiatives and results:

Worked with leadership and stakeholders to segment technology Vendors and recommend managed strategic and key vendors ensuring and achieving quality expectations in RFP, RFI, RFQ along with contractual commitments. Distill, synthesize and draw conclusions from complex data sources. Applied these conclusions and findings to optimize demand management, negotiations and Vendor Management that generated more than $2.5M/Yr in Productivity.

Successfully integrated acquired businesses from $25MM to $100MM. Led global teams of 60 employees and contractors through transformational challenges and move to a single, global system and standard processes that includes Order to Cash and Procure to Pay.

Originated implementation of IT Service Management. Successfully encompassed planning, delivering, operating and controlling IT services offered to customers. Increased staff productivity and service by 85%, Reduced Operational costs by 41% thus gaining the trust and reputation of IT and best practices.

Implemented $25m automated warehouse management system. Reduced replenishment time, inventory management, working capital and costs.

Delivered Price and Margin Management (PMM) project. Significantly improved material margin, gross margin, and plant and vendor cost tracking. Reduced month-end close by 4 days. Increased margin by and financial forecasting results by 20%.

Developed and enhanced methodologies, policies and practices for IT asset life cycle management in line with best practice and compliances that includes status reporting, metrics, ROI, SOWs, licenses, risks and ensure assets are tracked/counted, track expenses, labor costs, monitor min/max inventory levels etc.

Mentor supervisors, technical staff on career development and performance improvement.

SYSTIME Computers, El Segundo, CA 1999 to 2004

Global business solutions provider. The largest global JD Edwards Practice. Oracle Platinum Partner.

SENIOR TECHNICAL CONSULTANT, PROJECT LEADER

Key Account Trusted Advisor, developed strong support-based relationships with clients. The business and system SME, utilized diagnostic tools and methodologies to solve complex customer issues.

Business-critical initiatives included mapping processes to ERP solutions, creating functional and technical requirements for system enhancements, assessing needs, utilizing structured interview processes to establish business priorities, developing multiple technical solutions, mitigating risks, presenting cost/benefit analysis, and collaborating with stakeholders to create realistic business use cases.

Drove and delivered enterprise systems and results:

Directed selection and successful implementation of new corporate ERP system. Increased corporate productivity by 25%.

Rescued faltering project stalled for 12 months. Re-established working relationships with customer. Successfully transformed and delivered systems reducing fixed spending and variable overhead by 15% reducing annual costs by $5M.

Represented high-profile companies including Deloitte, Capgemini, and IBM on ERP projects encompassing pharmaceutical, construction, food, manufacturing and retail industries.

Datamatics Limited, Mumbai, MH 1997 to 1999

Premier provider of end-to-end BPO and IT solutions spanning consulting, technology architectures and business process management. Builds customized solutions for industry verticals including Banking and Finance, Insurance, Manufacturing, Transportation, Hospitality, and Energy.

SENIOR PROGRAMMER

PROGRAMMER

Member of implementation team for conversion of EURO for German-based company.

Reduced support costs by 30% through server, application and vendor consolidation projects.

Trained 20 user groups in user acceptance test planning and execution.

EDUCATION

MBA, Business Administration, Finance, Leadership, Fuqua School of Business, Duke University

BS, Engineering, Osmania University, India

PROFESSIONAL CERTIFICATION

PMP, Project Management Professional, Project Management Institute

TECHNOLOGY

Skills: ERP: SAP ECC6.0, SD, MM, CRM, Oracle 11i, JD Edwards, Siebel CRM, MS Office Suite, Microsoft Project, Visio, PMBOK, SharePoint, Visio, Cognos, Informatica,Infor, Business Objects, EDI, VAN, AS2, EDI Integration Agile, Warehouse Management System (WMS) – Manhattan ILS, XML, .NET, IBM AS400, DB2/400, Oracle SQL, Enterprise Datawarehouse (EDW), MDM, ETL, Business Intelligence, VOIP, SOX, Sig Sigma, Kaizan, Kronos

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