Customer Service Project
Resume:
Career Overview
Skilled Web Designer experienced with all stages of the development cycle for dynamic web projects, in developing advanced and standard-based websites. Maintaining and upgrading existing websites with new functionalities as needed. Building fluid and dynamic interfaces that are user-friendly. Well-versed in numerous programming languages including PHP, JavaScript, SQL, Java and C++. Detailed-oriented professional with strong background in project management and customer relations. Fluent in both English and French.
Looking for a challenging position with a creative work environment.
Areas of Expertise
HTML5, HTML
CSS3, CSS
JavaScript (JQuery, Knockout JS)
PHP5.4+
JQuery
MySQLi
MySQL
SQL
Bootstrap
C++
C #
SharePoint 2010
Visual Studio 2013
Json
XML
Ajax
Ruby
Technical qualifications and skills
Programming Languages: Java, C++, C#.
Web Technologies: HTML5, CSS3, Symfony 3, Knockout JS, Json, XML, and Ajax.
IDE: PHP Storm, CLion, IntelliJ IDEA, Eclipse IDE, Visual Studio 2013.
Applications: Visio, MS Office, Adobe CS6 (Photoshop, Illustrator, Dreamweaver), SQL Server 2008-2012, Windows Server 2008, and SharePoint 2010.
Platforms: Windows 7, 8 and 10.
Web Development Skills
SQL injection protection.
PHP encryption, error handling, and PHP MVC framework (Symfony).
Website design for desktop and Mobile devices.
Customer service-focused.
E-commerce.
Search engine optimization (SEO) using Google AdWords and Google Analytics. Online marketing
Improving customer’s experience in all media types, fully responsive website.
Optimizing web assets for optimal speed and performance.
Database management systems and designs.
Experience of Design Patterns, Frameworks, Architecture, Object-oriented Software Methodologies (OOP), and Namespacing.
SCRUM and AGILE development strategies.
Communication and network protocols.
Testing, bug fixing and troubleshooting web applications.
Time planning, thorough and precise.
Adaptable and able to pick up new techniques
Project management (Gantt diagram MS Project and Critical Path Method).
Customer needs assessment.
Strong analytical and collaborative skills.
Keeping up to date with current and emerging web technologies through relevant blogs, publications and events.
Academic Qualifications
Bachelor of Computer Science 2012 - 2016
(Member of the Institute for Co-operative Education) Concordia University, Montreal, QC
Diploma in Multimedia Techniques Program 2005 - 2006
Ilasallecampus, Montreal, QC
Career-related experience
Under contract for (Alain Miatti) September 2015 – December 2015
Full-stack developer. www.location-guadeloupe-sainte-rose.com
Responsible for the full life cycle of the new website and managing its content.
Increased profitability by using email marketing campaigns, as well as online marketing of the website.
Designed database for storing reservation information.
Technologies involved: HTML5, JavaScript, CSS3, PHP5.4+, MySQLi.
CMC Esterline Electronics (Internship). May 2015 – August 2015
IT (Collaborative Technologies Department)
Contribute to the design, development, evaluation and testing of web application. Participate in the evaluation of new IT products and project management activities. Apply technical knowledge in a high-tech corporate environment.
Develop and testing web business applications.
Project management from requirements gathering to time scheduling.
Support of applications in production with the shareholders.
Agile Development environment.
Technologies involved: HTML5, JavaScript, CSS3, Knockout JS, Bootstrap, C#, SQL Server 2008-2012, Windows Server 2008, Visual Studio 2013 and SharePoint 2010.
Consumaj Inc. (Internship). May 2014-December 2014
Full-stack developer and PHP programmer. www.onose.ca
Responsible for the full life cycle of the new website. In charge of developing and managing the content of the website, as well as the online marketing aspects. Development and implementation of an e-store solution. Developed a contact management application which was also used as a marketing and employee management tool.
Enhanced client branding by using knowledge of Illustrator to create logo and header of web pages.
Built impactful, effective web pages using web design talents to develop fully responsive and dynamic website.
Product cart and payment option using PayPal Gateway Payment solution using Curl and PHP.
Integration of website resources for shipping with FedEx and Canada Post servers.
Responsible for managing and designing database tables.
Improved productivity by suggesting and overseeing the transition from Excel based data to more robust MySQL based database capable of handling business demands.
Technologies involved: HTML, JavaScript, CSS, PHP 5.4+, and MySQLi.
Curbsational Edging (Contract, part time). 2008-2014
Full-stack developer
www.curbsationaledging.com
Accountable for the restoration and creation of the new website. Was also responsible for managing the content and the online marketing aspects of the website. Also responsible for customer service.
Technologies involved: HTML, JavaScript, CSS.
Personal Project
École de Musique Anne Lafortune September 2014 – December 2015
Full-stack developer (contract). www.ecolemusiqueannelafortune.com
In charge of the development, organization of the website contents as well as the online marketing features.
Technologies involved: HTML, JavaScript, CSS, PHP 5.4+.
Academic Projects
Implementation of the board game Power Grid 2016
Team leader of a group project of 4 members, which was to implement the game play and the game rules for two and three players.
Technologies involved: C++, Eclipse and Clion IDEs, version control using GIT.
Student Information System, Concordia University 2015
Team leader of a group project of 4 to develop a web based database based system for managing student information including courses registered to with their grades. As well as, professor’s information concerning courses that are taught, research grants, and conferences.
Technologies involved: HTML, CSS, JavaScript, MySQL, PHP, PHPStorm IDE, version control using GIT.
Course Schedule Generator, Concordia University 2014
A 12 member group project to develop a web based course scheduling application that would streamline the process of course registration providing a responsive and efficient system.
Technologies involved: HTML, CSS, JavaScript, MySQL.
Designed a fully functional tourist information and apartment rental website for Guadeloupe. 2006-2008
Personal project. www.location-studio-971.com
Interests
Reading, swimming and hiking.
Accomplishments
Recommended and implemented a new design for the website for Curbsational Edging. Resulted in an increase of page views by 10%.
Researched, learned and used PHP during my first internship at Consumaj for the development of their website.
Managed teams of 4 people during academic projects at Concordia University.
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