SHIVA KUMAR DHARMAVARAM DESAI

E-Mail: acvaou@r.postjobfree.com Skype ID: shivakumardd

Mobile: +1-416-***-**** LinkedIn: in.linkedin.com/in/shivakumardd/en

Address: Richmond Hill, Ontario, CANADA

Canadian Work Status (PR/Citizen/Work Permit): Permanent Resident

Profile Summary

Scrum Master, Business Analyst & Web Developer.

Seeing assignments in the areas of Project Management/Scrum Master, Business analyst/System Analyst, Web Development.

Technically Sound & Business Savvy Management Professional with 10 years of experience in Web Development, Scrum Master, Business analyst & Project Management.

Coordinating the delivery of agile based software deliverables and leading the development project team to implement iterative software releases

Leading Scrum teams, sprint/stand up meetings, sprint retrospectives.

Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: numerous Burn down techniques, numerous Retrospective formats, handling bugs, etc)

Scrum Master for a software development team & diligently applying Scrum principles, practices, and theory.

Proficient in planning & executing Business System Analyst task; deftness in handling overall functioning of processes & implementing processes in line with the pre-set guidelines.

Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD.

Knowledge and/or experience with widely successful Agile techniques: User Stories, Continuous Integration, Continuous Testing, Pairing, Automated Testing.

Ensuring successful completion of all design, development, integration, test and deployment activities.

Following Scrum methodology in project implementation.

Manage scope and control scope creep during development sprints

Work across multiple scrum teams to coordinate efforts.

Technical expertise in Business System Analyst entailing Requirement Communication, Requirements Elicitation, UAT, Requirements Documentation & Scrum Master/Product Owner .

Hands-on experience with multiple issue and project tracking tools – JIRA

Expertise in several requirement management tools like MS Visio, Excel, PowerPoint, Word, Lucid Charts.

Strong communication, collaboration & team building skills with proven success in receiving several awards for exceptional performance.

Web developer with hands on experience in HTML(5), CSS(3), Bootstrap, SASS, Jquery, .Net & Angular JS

Education

Master of Science in Computer Applications [MCA] from Bangalore Institute of Technology affiliated to Visveswaraya Technological University in 2005.

CERTIFICATIONS Completed

ITIL ® 2011 Foundation – Axelos, UK

Foundation Certificate in Business Analysis – ISEB BCS, UK

PRINCE 2® Foundation Certificate in Project Management – Axelos, UK

Certified Scrum Master – Scrum Alliance

Training Completed:

35 hrs PDU training completed for PMP as per PMBOK ver5.

Core Competencies

Project Management System Analyst Quality Adherence

Documentation Troubleshooting / Debugging Coordination / Tech Liaising

Effort Estimation Resource Allocation Business Analysis

Scrum Master Web Development Responsive Web Development

Requirements Gathering UAT

Technical Skills

Skills Category

Technology

Years

Operating Systems

Windows, Unix, OS X

10+

SDLC

Waterfall, Agile, Iterative

10+

Database

MySQL, SQL Server

4+

Application Frameworks

.Net, Java, HTML(5), CSS(3), Bootstrap, jQuery, Basics of Angular.js, SASS, SUSY

10+

CMS

Dynapub, Blogsmith

10+

Tools

Dreamweaver, Rally, Photoshop, TEMPO, VISIO, Google Analytics, SEO

10+

Integrating Data Formats

XML, JSON, CSV

7+

Requirements Management

JIRA, Word, Excel, Visio, UML, PPT, User Stories, Business Requirement Document, SRS, Functional Specification Document

8+

QA Management

Manual, UAT, System Integration, Acceptance Criteria, Acceptance Tests

7+

Project Management

JIRA, MS Office

6+

Professional Experience:

Nov’15 – June’16: Engage People Inc., Vaughan, Ontario, Canada as Business Analyst/Scrum Master

August’15 – Oct’30: Web.com, Barrie, Ontario, Canada as Software Engineer III

May'11 - July'15: 1FB Support Services Pvt. Ltd., Bangalore as Business Analyst & Senior UI/Web Developer

May'07 - APR'11: America Online India Pvt Ltd.[AOL] Bangalore as Software Engineer

Mar’06 – Feb’07: Synergy Images Pvt Ltd. Bangalore as Jr. Developer

Project details:

Engage People Inc., Richmond Hill, CANADA. November 2015 - Till Date

Scrum Master & Business Analyst

Client: Hi5, USA & TD Bank

Project: PODIUM

Description: Scrum Master & Business System Analyst entailing Requirement Communication, Requirements Elicitation, UAT, Requirements Documentation & Product Owner . Establish and maintain communication services across functional business units in Collections or from the project team. Setting up project and work breakdown structures. Establish and document business processes.

Web.com, Barrie, CANADA August 2015 – October 2015

Scrum Master & Web Developer

Client: Web.com Barrie, CANADA

Role: Scrum Master, Web Developer (HTML (5), CSS (3), jQuery, Bootstrap, SASS, SUSY, .Net)

1st Financial Bank USA May 2011 – July 2015

Role: Scrum Master, Web Developer (HTML, CSS, jQuery, Bootstrap) & BA

Project: Affinity Application

Description: Affinity is Intranet Application which is used by 1FBSSPL Customer Care officials and Customer Service Agent. It has a different feature like; Search by Card Number, Search by Account ID and Search by Account Number and while on call CS officials can see all details of Card Member like. Monitory and Non Monitory Transaction and all other Card Member Details

Project: Agreement Application

Description: Agreement is an application developed for the 1'st Financial Bank of USA. It is a application to enter the Rate of Interest for the Online CD's. Agreement is an separate application built in where the manager can enter the new rate of the Online CD's (6 month, 12 month, 18 month and 36 month) after submission will go to approver and if approver approves it will update the Rates for the Online CD's for the respective Online CD and the new will be reflected the Online CD application and the new rates will be implemented from the date.

Project: FSCM

Description: FSCM is an application developed for the 1'st Financial Bank of USA. This is a application where Card Member can check his Credit Card statement, PDF Statement, Due Dates, eAutoPay, MobilePay Services and Mail service. FSCM is the only application where Card Members can Interact with bank and use its facilities. FSCM is an application where the emails are sent to the card holders with their credit card statements attached to it based on their cycle date. In US incoming SMS are also charged so the FSCM application has the feature to send the SMS to card holders without charging them if they have register their mobile numbers.

Project: College Data

Description: College data site is designed to provide the US student in judging which college is best suited to them to take admission by calculating the Net Cost of the college by deduction Expected Family Contribution and Scholarship amount. With this site the Student can use the College Chances tool to calculate the Chances or probability of him getting admission in that college by entering the GPA, SAT / ACT Scores. With the help of EFC Tool the student can come to know much his family will contribute in his further education and how much he has to put from his pocket.

Responsibilities across Projects Handled

Studied the project and trained the team members about the project

Attended the weekly status meeting with the Team Lead

Identified technical issues and interacted with Developers onsite

Supported the Developers in understanding the requirement and change functionality

Analyse Visio Workflow Documentation to determine requirements and use cases required for system designing. This included Configuration, Business Processes, and Web/Desktop Interfaces.

Identifying business rules, logics, data elements and demographic data elements to create various matrices.

Played a key role in the planning, testing, and implementation of system enhancements and conversions.

Supporting User Acceptance testing through various technical platforms. By providing a central point for Escalation and the subsequent error resolution.

Key Result Areas

Proficient working with both the business and IT.

Documentation of current and future states.

Requirements analysis.

Business requirements document.

Web Development & Unit testing the applications and gathering requirements and allocating resources.

Involved in Estimation of the Effort for the project.

Domain knowledge in Banking Product.

Developing HTML prototype to adhere the specifications and documentation.

Analysing defects, questionable functions, errors & inconsistencies in software program functions and content

Interacting with client side professionals for system study, requirements verification and analysis

Involved in analysing the strategies of improving the performance of the application.

Working with business analysis function to ensure requirements are appropriately identified and included in requirements document.

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