Sales Management
Resume:
@ : ********@*****.***
SKILLS AND COMPETENCES
• Organization and management of international projects, business strategies development for products and services;
• International marketing activities, market and data analysis, qualitative and quantitative market researches, business development activities, sales strategies, planning, decision making process, customers relationship management, account management;
• Market segmentation, competitors and customers analysis, product planning, marketing communication;
• Ability to work in international environments, to organize and coordinate multicultural and inter-department teams, balancing multiple projects and priorities
• Experience in managing all phases of business, from start-up phase to final results and presentations
• Languages: English (fluent), Japanese (fluent), French (fluent), Italian (Mother tongue) WORKING EXPERIENCES
2015 – Sales and Travel Consultant
Autrement le Japon, International Japanese Travel Agency
Develop and manage of sales and market strategies for Italian Tourism Market, both B2B and B2C.
Provide and discuss client requirements and advise on suitable options concerning local and international tours, travel routes, accommodation, local customs, fares, and travel regulations
Conceive, develop and quote itineraries based on customers’ requests (travel plans)
Collect payments and maintain records of transactions
Prepare and review monthly Sales Reports
Description: I manage the development of Italian tourism market in Japan, both B2C and B2B. I work on market analysis, look for new opportunities of development and growth of the business. I organize tours, prepare travels plan, and keep direct contact with clients during all steps of the travel organization. I prepare offer and quotation, collect payments. I provide monthly report about sales, clients and travels. 2014 - June 2014 Business Development Consultant
SBS Systems for Business Solution, International Marketing & Business Development Company (Rome)
Consultant for internationalization projects for SME
Market studies and researches
Enhancement and management of international partners for internationalization projects and application to European tenders
Description: I have worked with the Company director in order to provide studies and analysis aimed to propose new strategies for some Italian SME’s business development. I got in touch and managed international partners for projects of Trade promotion and Internationalization on behalf of the German Ministry of Economics and Energy
(BMWi) worldwide, getting excellent results in China, Ethiopia, Japan, etc AMBRA MARASCIO
Nationality: Italian
Circ.ne Nomentana 251 - 00162 Roma
Tel. +39-064*******
Computer Skills
Windows, Office, Photoshop, Internet
Statistical analysis software: SPSS
Foreign Languages and Literatures - University
Degree Japanese, English, French
La Sapienza University of Rome (1996)
Master International Trade & Economics -
Italian Trade Agency
Verona (Italy) and Tokyo (Japan) (1998-1999)
Master Post-graduate degree - International Relations Kansai University (Osaka, Japan) (1997-1998)
2011 – 2013 Senior Consultant
Formez PA, Company In-house of the Italian Government (Rome)
Analysis of projects related to Tourism Department
Marketing analysis, social and cultural aspects, trends, customers, etc
Agreement with institutions and company of the Tourism field
Reaching out and agreements with promotional channels
Development and Management of the Japanese website
Assistance and Linguistic Support
Description: I worked on projects related to the Italian Tourism Department and Public Administration Department on behalf of the Italian Government. In particular the “Easy Italia” project, an institutional service promoted by the Italian Ministry of Tourism in order to increase and enhance the Tourism & Travel business in Italy and support tourists in Italy.
I have followed the start-up of the official service between Italy and Japan from market, customers, social cultural and linguistic point of view.
1999 – 2011 Senior Market Specialist
HONDA R&D Europa (Italia) S.r.l., Japanese automotive company, (Rome)
• Development and project management and market researches (customers, dealers, press, etc.)
• Analysis and interpretation of the results to develop an action plan
• Development and presentation of proposals for new strategies for the development and creation of new models aimed to increase the company business
• Analysis and Forecast of new market trends
• Design and development of new models of two-wheelers in collaboration with the Design and Engineering Departments
• Monitoring of the distribution network and creation of a network of dealers specialized in the relevant markets
• Management of companies in outsourcing (quotations, negotiations with suppliers, etc.).
• Participation and management of Test Session and Press Presentation of the new models at the European level
(contacts with the European press for the launch of new models, interviews, questionnaires, organization and logistical support, etc.)
• Preparation of final reports in Japanese and English for European branches and for the Headquarter in Japan Description: I carried out market analysis and coordination for the EU market, managing all phases of research and development, gathering all the needed information to assess strategies aimed to develop new models and products. Monitoring and analysis customers’ purchase behaviour, competitors’ strategies, dealers and distribution network, sales, business development, product planning, etc. 1999 Business Development Assistant,
I.C.E. Bureau in Tokyo, Italian Trade Commission, (Tokyo)
Development and Management of market researches
Analysis and interpretation of the results aimed to develop an action plan Description: Market and business analysis and support to the Italian Companies in Japan and vice versa, focusing on the import-export development.
1999 Export Manager Assistant,
Poltrona Frau S.p.A., Furniture Company, (Tolentino- MC)
Market Researches
Analysis and interpretation of the results aimed to develop an action plan
Management of international partners
Description: Under the direct control of the Export Manager, I realized studies and market research to propose new strategies and action plans at an international level, with particular reference to the Japanese market 1997- 1998 Italian Cultural Institute Kyoto (Japan) Italian Language Teacher for Japanese and Foreign students 1997- 1998 Takeshimaya, Hankyu, Mitsukoshi Department Store – Osaka and Kyoto Assistant and free-lance for the organization of Events, Fair, etc. 1997- 1998 Interpreter – Osaka
Events and Fairs for Italian Trade Commission, Chamber of Commerce, International Events 1996-1997 Carrani Tours, Creative Tour, Kuoni, etc. - Rome Tour Guide Assistant - Assistant and free-lance for travel agencies and tour operator 1995-1996 “La Sapienza” University of Rome History of International Relations Department Collaboration in the organization of academic conferences 1992- 1993 Journalist free-lance - Rome
Collaboration with the medical magazine “Contact”, responsible for Africa and Middle East EDUCATION AND TRAINING
2012 Public Administration Course, Formez PA (Rome) 2011 Communication and CRM Course, Formez PA (Rome) 2006-2008 SPSS Statistical analysis software Course, Levels 1, 2, Honda R&D Europe, (Rome) 2005
2003-2004
Marketing Course, Levels 1, 2, 3, Honda R&D Europe, (Rome) Statistics Course, Honda R&D Europe, (Rome)
I authorize the use of the above data in accordance with the Law 196/2003
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