Customer Service Representative

Miaojun (Jenny) Zhang

**-** **** ******, **** Island City NY 11101 917-***-**** ***************@*****.*** EDUCATION

FORDHAM UNIVERSITY, GABELLI SCHOOL OF BUSINESS New York, NY Master of Science, Global Finance, GPA 3.33, Expected Graduation 12/16 Aug. 2015 - Dec. 2016

• Relevant Coursework: Financial Analysis and Valuation, Corporate Finance, Financial Modeling

• Techniques: Proficient with Excel (data table, VLOOKUP, Pivot Table), Bloomberg, Factset, Thomson one

• CFA Level I Candidate (June 2016)

STATE UNIVERSITY OF NEW YORK (SUNY) AT OSWEGO Oswego, NY Bachelor of Science, Risk Management and Insurance, GPA 3.9 (major), 3.8 (overall) Jul. 2013 - May 2015

• Relevant Coursework: Risk Management Problems/Cases, Money and Banking, Financial Statement Analysis

• President’s List, graduated with Magna Cum Laude, awarded $25,400 in scholarship

• Received an “Excellence” award on the International Business Student Research Forum SHANGHAI NORMAL UNIVERSITY Shanghai, China

Bachelor of Science, Investment Sep. 2011 - Jul. 2015

• Relevant Coursework: Securities Investment and Analysis, Financial Accounting, Operational Research

• Awarded “Excellent Staff” of the Student Association, Third-Class scholarship

• Received “Top 5” of the Business Plan Competition (100 teams) EXPERIENCE

CHINA INTERNATIONAL CAPITAL CORPORATION (CICC) Beijing, China Investment Banking Winter Analyst Dec. 2015 - Jan. 2016

• Summarized 200+ investments and financing deals for 2015 in the pharmaceutical industry in China

• Analyzed current situations and growth possibilities in the natural gas industry in Zhejiang Province and presented research results to 3 superiors

• Assisted with creating valuation analysis and PowerPoint presentation for pharma Fudan Zhangjiang (HK.1349) listed on A-share market

• Analyzed 20 equity analysts reports on the chain store industry and department store industry, summarized the industries, their competitors as well as their future growth trends STATE UNIVERSITY OF NEW YORK (SUNY) AT OSWEGO Oswego, NY Statistics and Chinese Tutor, Office of Learning Services Aug. 2014 - May 2015

• Tutored 20+ students and improved students' performance by up to 30% in Statistics course Transfer Mentor, Transfer Services

• As one of 10 transfer mentors, helped 60 transfer students in acclimating to academic environment

• Conducted 5 interviews for hiring 10 new Transfer Mentors

• Coordinated monthly campus event for 800 transfer students HSBC COMMERCIAL BANKING Taiyuan, China

Intern, Commercial Banking Summer Analyst Jul. 2014

• Approved monetary transfers and trades daily to hedge risk

• Assisted customers as a customer service representative

• Worked closely with a team of 20 to ensure branch operated effectively ADDITIONAL

• Languages: Native in Mandarin Chinese, Fluent in English

• Memberships: Beta Gamma Sigma, HonorSociety.org

• Certifications and Licenses: Bloomberg Essentials Training Program Certification

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