Manager Customer Service

Helen Whorley

****.******.****@*****.*** 904-***-****

Summary

I have always managed some type of restaurant by growing from a lower position. I love to learn, grow, and prove myself to be the best I can be. I love to see the smiles of my customers and help people in any way I possibly can. I am now a single mother so my goals and life plan have changed. I would really enjoy continuing in a customer service environment without a restaurant setting. I'm used to computers but may have to be shown a few things here and there. I would love to prove myself to be an asset to your company. Experience

Cook to a Restaurant General Manager May '08 - Nov '15 Pizza Hut, Jacksonville, FL (US)

My Pizza Hut career started as a cook, on my 6 month anniversay, I became shift manager. From shift to store manager in a couple years. As a general manager I handled all ordering, vendors, and inventory. I made all schedules including preventative maintenance, cleaning, work, marketing, and deployment. I fixed all bottlenecks, customer complaints, and business interactions. All health inspections. I was in charge of all daily, monthly, yearly paperwork and PnL. All duties and responsibilities for entire restaurant were mine. Store Manager May '05 - Jul '08

Sweepstakes, Perry, FL (US)

I was in charge of all scheduling, inventory, all cash counting and delivering, logs, all basic day to day operations. Grill Cook to Assistant Manager May '01 - Feb '05

Bjs Cafe at Buckeye, Perry, FL (US)

I started as a grill cook and grew to an assistant manager within a year. I handled all cash procedures, banking, and payroll. All schedules, inventory, vendors, ordering, and health inspections with the oversight of the manager. Education

Taylor Technical Institute, Perry, FL (US) Aug '01 - May '03 Highschool

Skills

I have many different skills from my amazing customer satisfaction, conflict resolution, firm but fair leadership and management, organized inventory and filing systems, etc