Customer Service, Sales, stock,housekeeping

LATRICE ROLAND

** ****** ** ***. * Hempstead NY *1550 ***************@*****.*** 516-***-****

OBJECTIVE

Dedicated hard working individual who is seeking employment with a company where there is room for growth and I can exceed expectations constantly.

SKILLS & ABILITIES

I have over 7 years’ experience in grocery retail. Customer service is a vital part of this industry and as the face of a business it is important to always express empathy and maintain a positive attitude when dealing with the general public. As a team player, leading is a privilege that I do in fairness and equality all while following company rules and regulations

EXPERIENCE

BAKERY CLERK SHOPRITE UNIONDALE, NY

2013-2014

Cake decorating

Stocking fresh baked goods

Close and Clean Bakery

Order Taking

DELI CLERK FAIRWAY MARKET WESTBURY, NY

2013-2014

Cutting of meats as per customer request

Assembly and disassembly of cutting machine

Food preparation

Maintained clean and functional work area at all times

Adhered to all safety regulations

STOCK PATHMARK W.HEMPSTEAD, NY

2006-2008

Receive, open, unpack and issue sales floor merchandise.

Compare merchandise invoices to items actually received to ensure that shipments are correct

Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales

Answer customers' questions about merchandise and advise customers on merchandise selection

Stock shelves, racks, cases, bins, and tables with new or transferred merchandise

SUPERVISOR/DELI KROGERS LAWRENCEVILLE, GA

2002-2006

Helped manage team of 12

Inventory

Scheduling

Train and develop hourly employees

Special care of irate customers

Ensure proper security procedures to protect employees, guests and company assets

EDUCATION

1997-2001 HEMPSTEAD HIGH SCHOOL HEMPSTEAD, NY

HIGH SCHOOL DIPLOMA

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