Manager Management

Jamil Violo

Cell: 040*-***-*** - *.*****@***.***

Personal profile

Languages : Italian (mother tongue ) English: fluent ( b2 - Ielts 6.0) . I am highly motivated, willing to learn and grow. I am highly customer-focused. I go to great lengths to get the right results. I go through any kind of training necessary to achieve my goal. I am looking forward to working in a team.

Career overview

A manager and entrepreneur with 25 years of experience in the catering and restaurant business. Experience in training and managing employees and customer care. I have managed teams from 5 to 30 people. I am used to marketing strategies and increasing incomings, found new ways to speed up the working flow and implemented new technologies.

Employment history

[April 2009- August 2014]-Restaurant Bruciapadelle Position: Manager and owner

Restaurant Bruciapadelle was located in the center of Lido di Ostia, a district of Rome close to the sea. During the summer the restaurant was very busy every day with 1100 customers per week. I managed up to 15 waiters. Its specialties were fish, meat, pasta (carbonara-amatriciana etc.) and pizza. The restaurant incremented the incoming and profit 30% each year. Key responsibilities

• recruitment and training of employees

• selection of suppliers

• management of relations with banks

• management of Marketing strategy

• customer care

• updating on laws of food conservation and management

• trained pizza-maker(pizzaiolo)

• cashier

[2000-2009]-Grif s.r.l.

Position: Manager

Grif s.r.l. was a company that provided catering for international and national fairs and events

(approximately 10 fairs per year). It had its own stonework stands in the fairs in Palermo, Siracusa, Messina, Naples, Foggia, Bari, Rome, which produced sandwiches, wood-fired pizza bar service with pastry, crepes, waffles, ice cream and popcorn.

We employed between 20 and 60 employees according to the importance of the event. I managed budgets up to 130.000,00 Euros for event. Incomings during each event (15 days for instance) often reached 300.000,00 euros. We occasionally served up to 2000 customers in one day. Key responsibilities

• recruitment, training and management of ordinary and professional employees

• selection of suppliers

• organization of every feature of the restaurant and supervision of all the employees

[1985-2000]-Grif sas

Position: Manager

Grif sas was my father’s company; the core business was catering during fairs and events. It used to have its own stands in the fairs in Palermo, Siracusa, Naples, Foggia, Bari, Rome which produced sandwiches, wood-fired pizza, bar service with pastry, crepes, waffles, ice cream. As manager I had the opportunity of: working in the kitchen and using kitchen equipment (slicer, industrial fryer, grill, espresso machine, etc.), managing employees, place supplier’s orders, driving the company truck (I have a truck and bus driving license) and develop my ability to solve problems quickly.

[1989-1990]-Italian army

Position: Italian anti-craft army soldier and rank of lieutenant During the 16 months in the Italian army I had to study the anti-craft missile system. I had firing range training with 5 different types of guns and machine guns I learnt to adapt to severe discipline and hard work and obey orders as well as command my own soldiers.

[1980-1989]-Grif sas

As the son of a company owner, during my teen years, I worked during the summers selling popcorn with American popcorn machines or selling sandwiches.

Education

[1987]

[High School Diploma], specializing in scientific subjects

[Liceo scientifico Democrito - Rome - Italy]

[1979-1982]

[middle school Diploma ordinary level] [Scuola media Pantano - Rome [Italy] Short courses

• Victoria RSA

• Four-hour training in emergency fire management, in Rome 2010

• First aid course, in Rome 2010

• Health and safety in the workplace course in Rome 2010

• Cushing Academy Ashburnham-Massachusetts USA summer 1987 (Three months English language course)

• Hastings college - England - summer 1985 Two month English course

• Reading college England - summer 1984 two month English course Relevant skills

• recruitment and training of employees

• how to manage suppliers

• knowledge of Italian/European laws in the food sector

• Italian tax laws in the restaurant sector

• trained pizza maker

• experience as waiter and Barman (express machine-cappuccino etc.)

• PR and social skills with staff and customers

Interests

Filming and video editing (Final Cut software). Science fiction movies (Interstellar, Moon, Inception, A.I, Star Wars). TV series about detective stories (True detective, Dexter). Reading books about personal growth and how to manage employees and team. (Drive by Daniel H. Pink, the lean starts up by Eric Ries, At the heart of leadership by Joshua Freedman) References

References on request.

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