Program Manager

PROFESSIONAL SUMMARY

Dynamic, Visionary Program Manager/Business Manager exhibiting exceptional technical Process/Program /Portfolio Management knowledge in Strategic Planning, Integrated Technology and Operational Assessment, Business Case Development, Corporate Information Security, Plant Automation Solutions, Enterprise Risk Mitigation and Large Project Financial integration management.

Creative, energetic technical team player known for Innovation and partnership to streamline existing processes.

Resource Management and financial management of $9-$12 Million system integration portfolios of projects involving Infrastructure, Technology, Tele-communications and Vendor maintained systems.

Well versed in Agile and Waterfall methodology

Customer Relationship Management – 15 years for both internal and external CRM

Skilled at Time and Materials as well as Statement of Work Project/Portfolio Management

30+ years’ experience with creating high quality Technical Specifications and System Analysis documentation and Customer Metrics Reporting with global coordination of resources, schedule and financial management.

30+ years’ experience in PMI Project Management and Six Sigma Project Management

30+ years’ experience in Quality Improvement, Requirements Gathering, Business Case, Systems Analysis, Request for Proposals, Process Modeling, Gap Analysis, Large Risk mitigation and Overall Enterprise Financial Management in all phase of project lifecycle.

30+ years’ experience in System Conversions and Upgrades and Business Process Management Needs Analysis that includes large enterprise infrastructure (server, hardware) interface experience;

25 years’ experience in SDLC, Data Application Development, Client/Server Applications, and Vendor Relations

19 years’ experience in Data Warehousing and Total Plant Automation

17 years’ experience in Quality Center and Senior level presentations with reporting metrics

10 years’ experience utilizing SharePoint to maintain project documentation and Audit records management.

PROFESSIONAL EXPERIENCE

Duke Energy September 2012 – Present

Project Management Office (PMO Program Manager/Sr. Project Manager) [Strategic Staffing Solutions Consultant]

Project Manager for a publicly-traded energy company for large Capital Projects and Portfolios for Energy Management Systems improving productivity 15%

Accountable for adoption of Project Center of Excellence (PMCoE) methodology including processes, templates, metrics, and benchmarks for Merger Integration projects to reduce project execution costs 10%.

Monthly Enterprise status and metrics development throughout multi-year, multi-million dollar portfolios through all phases of PMI methodology including Large Scale financial management and Enterprise Risk Management.

Continuous Risk mitigation throughout project lifecycle to reduce risk cost metrics 10% across portfolios.

Proficient in ITDM, Waterfall and Agile delivery management methodologies.

Certified for NERC CIP Access to all Energy Management System Operation Centers on the Duke Energy system.

Supplier Management for Florida EMS Replacement project, the Distributed management system, and the Synch-Phaser Introduction to SMARTgrid technologies including Corporate Sponsor/Stakeholder expectation management.

Wells Fargo Securities 2011 to 2012

Broadridge Conversion Implementation Testing Manager/Senior Project Manager [TekSystems Consultant]

Managing technology partners and operations workstreams to establish testing coordination and defect detection on a wholesale replacement of key books and records system of the brokerage system that manages trades for true end-to-end processes (Booking a trade through to confirmations and statements as well as regulatory compliance).

Waterfall and Agile Project technology experience within multi-million dollar execution and integration.

Defect management executive reporting with standard statistic software to reduce defect resolution costs by 15%.

Large scale Risk Mitigation, testing process development and resource management

Visionary at identifying possible breakpoints in system integration within a new process. Proactive in looking outside the box to resolve project issues throughout complete project lifecycles.

Bank of America 2004 to 2011

Global Consumer and Small Business Banking (GCSBB), Consumer Systems Testing,

Release Test Manager and Transition Test Execution Manager

Test Management; Test Planning; Test Execution and Defect Tracking; Test and Metrics Reporting; Test Communication

Pioneer in Enterprise Testing Program management for a portfolio of concurrent projects and programs.

Development of executive reporting metrics utilizing Waterfall technology and SharePoint in small Consumer Application projects in a fast-paced e-commerce environment.

Trailblazer in development of new Testing Center of Excellence system for project executive reporting and off-shore team development.

Line of Business Relationship Manager for new technology through the Bank of America Merrill Lynch merger.

Global Corporate & Investment Banking (GCIB), Global Securities Operations (GSO),

User Acceptance Test Team Founding Manager

Testing Team Creation for Brokerage system vendor software releases; Test Planning Standards development; Test Execution and Defect Tracking; Test and Metrics Reporting; Testing Communication and Coordination Plan development between GSO departments and multiple off-shore teams.

Recognized with a Silver Spirit Medallion for Leveraging Technology and Applying Functional Expertise to UAT processes and saving 20% of all project cost across Global Securities Operations.

Forerunner in GSO Acceptance Testing for Brokerage systems for the Institutional Investment Securities as well as main Bank Investment Securities and New Accounts system.

Management of Corporate Treasury team for annual major system release projects.

Enterprise Management Reporting for multiple large vendor integration brokerage system releases per year.

Global Corporate & Investment Banking (GCIB), Global Securities Operations (GSO),

Information Delivery Manager

Operations Team Management; Supplier Manager for Tier 1 Supplier; Project Specification Development

UAT testing; Post Implementation verification testing and Disaster Recovery testing,

Re-engineered key system areas and interfaces to create more Straight-through processing and reduce risk of manual touchpoints.

Managed Global Securities Centralized functions department for the firms books and records system dealing with Trade Confirmations and Statements for institutional securities on a daily and monthly basis.

Managed the print Vendor through major projects while maintaining NASD/NYSE rules and regulations. Leveraged PMP knowledge to drive projects from the stakeholder perspective.

Developed standardized processes to achieve maximum return on investment for key department initiatives to save the company over 1 million dollars.

Created opportunities for Supervision and Control initiatives while incorporating meaningful metrics on key technical and business processes around the delivery of regulatory information associated with brokerage transactions.

Corporate Information Security Project Manager [TekSystems Consultant]

Managed process improvement/ Six Sigma projects/engagements in Business Improvements in Cyber-Investigations.

Created Executive Reporting slides for the Managing Director on UAT progress from conception.

Motivated 3rd party vendors to perform at above expectation standards for implementation and execution.

Second Creek Enterprises 2003 to 2004

Founding Partner

Limited Contracting for Project Manager, Computer Training, DCS system programming, Computer System Integration and User Graphics Development.

Duke Fluor Daniel 1995 to 2003

Engineer / Business Process Development Project Manager

Engineering Data Project Manager / Large Computer Controls System Technical System Lead

Project Manager and Program Manager; Automation Computer System Lead and Instrumentation Engineer

Spearheaded/Managed all phases of $20 million projects/engagements, including planning, workflow, delivery, and technical resources. Core Development team member for technology advancement.

Visionary in partnering with management for the Capital project culture into Operations and Maintenance (O&M) project mindset in a changing economic market. Awarded for strong people skills in the execution of new processes

Led Contract Negotiations for Technical Services Agreements. Customized applications to support all phases of the Construction Process by extensive interface with the users.

Customized software applications to support enterprise programs valued to $1 billion as a project manager using the Standard Software Process. Served as liaison between client and design engineers and developers.

Leveraged expertise as Six Sigma Green Belt to develop cradle-to-grave engineering SQL Server database, improving productivity 20% by automating workflow processes, engineering applications, HR, and procurement.

Developed business case and procurement structure to reduce costs 15% and cut rework by 50% within Duke Energy/ Duke Fluor Daniel by utilizing process modeling on 15 concurrent projects.

Solicited project funding based on visionary problem identification and corporate presentation to reduce company data flow cost 50%.

Managed 5 years of multiple projects to upgrade large computer systems for plant operations.

Oversaw components of $200+ million in facilities construction, redesign, and equipment maintenance programs.

Managed and Analyzed Requests for Proposals (RFP) from large computer automation and control suppliers while staying current on advancing automation and integration technology.

Duke Energy 1988 to 1995

Automation Computer System Engineer/ Production Support Computer Systems Engineer

Completed UAT prior to the Control System going live and programmed simulation to mimic production for Plant operations.

Nuclear System Certified for changes in the computer monitoring systems.

20% process improvement thru workflow, process, and application automation (engineering, HR, and procurement).

Education

University of North Carolina Charlotte

Master of Science Degree in Electrical Engineering,

Wake Forest University

Bachelor of Science Degree in Physics (Math minor)

Technical Skills

SharePoint, Agile Project Management, Waterfall Project Management, Microsoft Visio, Microsoft Project / Primavera, Microsoft Access, SQL Server Database Application and Design, Lotus Notes, Crystal Reports, Microsoft Office; Mercury QC, Broadridge (BPS and ICI) and Bloomberg Security system knowledge, Interactive Data on Security setup.

Professional Development/Certifications

PMP Certification 201218

Leadership Effectiveness Training

DoD Security Clearance

ISO Quality Certification

Six Sigma Green Belt Certification

NERC CIP Certified

Accenture Methodology in Testing Center of Excellence

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