EXPERIENCED AND DIVERSIFIED SUPPLY CHAIN MANAGEMENT PROFESSIONAL
High Quality Leadership Focused on Success
CORE COMPETENCIES
• Understanding of Global Trade and Customs, Regulatory Compliance including special trade program management tariff classifications, importer Security Filing program, Foreign Trade Zone administration, and import/export operations • Lean Six Sigma Black Belt • Strategic Planning • Mediation • Risk Management • Program / Project Management • Contracting • EDI • Understanding of Scrum and Waterfall Methodologies • Experience with Agile Practices • Maintenance and improvement of relationships with supply chain partners (CRM & SRM) • Performance Monitoring, Optimization and Audit • Working Knowledge of the Federal Acquisition Regulation (FAR) • Diverse experience in private sector and government • Process Improvement and Lean Management • Inventory Planning and Control • Business Strategy Development and Application • Quality Assurance • Software/application testing • Delivery of highly critical projects with tight schedules and budgets, with functioning in any role to ensure project success and on-time project delivery • Builder of high performance teams that produce self-motivated, self-sustaining, goal-oriented, and multi-disciplined groups • Gap analysis • Experience sourcing and negotiating contracts with ocean, air, parcel, LTL, and TL providers and freight forwarders
PROFESSIONAL EXPERIENCE
THYSSENKRUPP BILSTEIN OF AMERICA, Hamilton, OH 2014 – 2016
Bilstein Fulfillment Center, Freight Coordinator
Plan, schedule, track, and facilitate the movement of materials/products inbound expedited and TL, as well as all outbound shipments from Main Plant / Bilstein Fulfillment Center to customers / suppliers via ocean, truck or air. Troubleshoot and implement contingencies as needed to address circumstances and meet demands. Provide leadership to a multi-disciplined project team. Effectively integrate people and other resources necessary for project success. Coordinate and oversee the day-to-day operations in Finished Goods. Manage the daily activities ensuring freight is received, processed and dispatched to customers in an accurate and timely manner with the least amount of expense and to insure all processes are done safely. Communicate risks and milestones to all stakeholders. Balance project with constantly changing priorities. Manage expectations of all parties involved. Ensure both internal and external customer satisfaction. Manages Third-Party Logistics (3PL) and other Service Provider relationships. Determines LTL and TL carrier assignment(s) based on Corporate Routing Guides. Oversees tracing, proof of delivery, rate audit and freight claims settlement. Responsible for expedite quoting, tracking and daily/weekly/monthly reporting. Strives to improve carrier service at lowest cost. Makes recommendations for supply chain improvements.
INTERNATIONAL BUSINESS MACHINES (IBM), Scott Air Force Base, IL 2009 – 2012
Business Transformation Consultant, (Technical Advisor, Operations/Invoicing), SDDC
Performed process mapping and documentation for Unmatched, Audit Exception invoice processing. Created E-Bills to cover late invoice penalties in accordance with the Department of Treasury’s Prompt Payment Interest Act (PPI). Gap analysis between Requirements and actual system presented by developer. Developed ‘workarounds’ until the identified gaps could be fixed. Developed strategic vision and established short / long term goals by analyzing existing bottlenecks.
ARDELLE ASSOCIATES, Alexandria, VA and Scott Air Force Base, IL 2007 – 2009
Traffic Management Specialist IV, (Technical Advisor, Operations/QA) – SDDC
Developed DPS Qualifications module’s users’ manual. Verified Common Financial and Administrative Control declarations, and analyzed policies in preparation of Transportation Review Boards. Reviewed and edited Department of Defense publications.
MEDASSETS SUPPLY CHAIN SYSTEMS, Bridgeton, MO 2004 – 2005
Custom Contract Program Coordinator
Provided administrative support to the VP of Material Management and the Director of Custom Contracting, serving as liaison and providing conflict resolution for contracting team and local custom catalog administrators.
UNITED STATES ARMY, Hanau, Germany 1999 – 2000
Transportation Specialist, GS 2101-11 - 104th Area Support Group (ASG), Directorate of Logistics (DOL)
Directed and coordinated logistics programs, analyzing contractual commitments and customer specifications to design changes essential for enhancing unit readiness and mission success.
UNITED STATES DEPARTMENT OF STATE / US Embassy, Budapest, Hungary 1995 – 1999
Transportation Specialist, FS-07 / 04
Supervised, managed and coordinated all operational and administrative aspects of the Transportation Section of the General Services Office consisting of 20 + individuals through 2 subordinate supervisors (Team Leads). Oversaw a $1M budget. Team Leader and adviser on long range planning activities and special projects. Business case development and cost / benefit analysis for fleet standardization. Facilitates quarterly business reviews (QBRs) with 3PL Service Provider.
SELECTED ACCOMPLISHMENTS
Interfaced directly with US and foreign customs on classifications, other duty/customs related issues.
Reviewed and aggregated every month global freight spend for inbound, outbound, and intercompany transactions, including freight savings and freight margin. Monitored and reported expedite details and costs daily.
Initiated, planned, executed, monitored, controlled and closed the warehouse consolidation project. Provided leadership to a multi-disciplined project team. Effectively integrated people and other resources necessary for project success. Communicated risks and milestones to all stakeholders. Balanced project with constantly changing priorities.
Coordinated and oversaw the day-to-day operations. Managed the daily activities ensuring freight is received, processed and dispatched to customers in an accurate and timely manner with the least amount of expense and to insure all processes are done safely. Improved department’s utilization of larger equipment through load building and consolidation.
Reduced the average cost (across all modes, including Air) per expedite by 25%.
Identified over $6M in USG over-payments to Transportation Service Providers, with a potential recovery of $3M.
Increased productivity by over 22% by reducing the turnaround time on Unmatched invoice processing.
Reduced creation of E-bills by 72% and overall financial liability in penalty interest by 69%.
Used cross-walk method to develop 150-slide training deck on changes in the Business Rules.
Utilized 5-step DMADV process to define and analyze a non-existent QA function to reprimand sub-standard Transportation Service Providers. Designed a solution process to allow their systematic and uniform monitoring and potential elimination if service levels do not improve.
Oversaw and managed more than 400 custom contracts.
Conducted Base Support Battalion (BSB) and commercial carrier warehouse inspections improving standards resulting in better service, response time and security.
Oversaw every aspect of transportation / logistics program within this ASG in support of the Army's mission in Europe.
Identified, distributed and balanced workload and tasks among employees; made adjustments that optimized operations to accommodate the workload.
Developed, negotiated and managed contracts for full-service packing / shipping / transportation services and customs clearing to be based on “Best Value”, instead of “Lowest Cost”; conducted pre- and post-solicitation conferences; finalized and awarded multiple-source contracts.
Improved In-Transit-Visibility by developing a tracking system that provided (at a glance) transit history of up to 25 shipments.
Increased the volume of shipments 200% with no increase in staff by reorganizing department.
Negotiated a Third-Party-Logistics (3PL) storage / distribution contract on behalf of other US Government Agencies.
Directed all operational and logistical activities of the Embassy's Motor Pool Fleet consisting of 30 official vehicles, including lightly and heavily armored vehicles. Achieved 300% fleet increase, while cutting maintenance costs by about 30%. Standardized fleet, streamlined and reduced inventory / stock requirements.
Converted fuel coupon system to a credit / purchase card system for approximately 250 individuals.
EDUCATION AND PROFESSIONAL DEVELOPMENT / ASSOCIATIONS
• BBA Logistics Management
• APICS Certified Supply Chain Professional (CSCP) and CSCMP Cincinnati RT BoD
• Logistics and Acquisition, Defense Acquisition University
• Master Certificate in Six Sigma, Villanova University
• Lean Six Sigma Black Belt, Villanova University
• US Customs Automated Manifest System (AMS)
• Foreign Service Institute (FSI) General Services Officer (GSO)