Sales Associate

- URSULA RATAJCZAK

***-**** ****** ** **

Calgary, AB T3A 2G7

Telephone: 403-***-****

Email: ************@*******.***

Objective: I am looking for f/t or p/t job

Highlights of Qualification

•Able to work together with people

•Excellent ability to do duties such as taking measurement of height, weight, temperature

•Review and validate health card

•Greete clients

•Able to do medical billings

•Assisting in minor surgery room

•Schedule and confirm medical appointments and receive and communicate messages for medical staff and and patinet

•Working within a group of diverse individu

•Strong customer orientation, excellent interpersonal skills

•Excellent problem solving skills

•Ability to speak second language

• understand medical terminology

•Professional telephone manner

•Maintain the highest levels of customer care and demonstrating friendly and cooperative attitude

Clerical Skills

•Above average computer skills, including MS Word and Excel, MER

•Competent in performing multiple functional tasks

•Knowlage of medical terminology

•Able to keep patients’ information confidetial

•Ability to use general office equipment-fax, photocopier, scanner

•Good oral and written communication skills

•Understanding basic accounting and bookkeeping

EDUCATION AND ADDITIONAL TRANING

2016 Medical Office Assistant Diploma

Medical Reception Collage, Calgary, AB

2000 – 2003 General Management Certificate

University of Calgary, Calgary, AB

1999 – 2000 Administrative Assistant Certificate in Accounting

Bow Valley Collage, Calgary, AB

EMPLOYMENT HISTORY

2014 – Present Talbots Corporation

Sales Support (part-time)

Develop and maintain client relationships at all levels of an organization

Maintain accurate customer contact an opportunity

Collaborate with managers to create, develop and implement desktop concepts for clients

Develop and lead large scale sales opportunities, through the full sales cycle, with the specific goal of offering the client a solution that will benefit them

Lead customer presentations, and meeting for the purposes of winning new customers

2013- 2014 Home outfitters

Sales Associate

Processing sales transitions

Assisting and directing customers

Receiving payments

Responding to phone enquirers

2011 – 2013 Women in Need Society, Calgary, AB

Sales Associate

•Processing sales transactions

•Receiving payments

•Assisting and directing customers in clothing department

•Planning successful strategies to target a new customer

•Training new employees in equipment use

•Responding to phone inquiries

2011 – 2011 City Link Program, Calgary, AB

Program Worker

•Assisting low income seniors with a Home Maintenance Program

•Providing information about food and shelter for low income seniors

•Helping with housework

2007 – 2009 Uniform by Karen

Sales Associate

•Performing sales transaction

•Responding to phone enquirers

•Assisting owner with remodeling building for better use to advertise the products

•Training new employee to use computer, fax photocopier

•Developing promotional material – written brochures

2005 -2007 Intercom Ltd, Calgary, AB

Security Officer

•Responding to general and building inquiries

•Maintaining records and communicating relevant information to appropriate personnel

•Operating security system/fire panel

•Assisting police as needed

EXCELLENT REFERENCES AVAILABLE UPON REQUEST

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