Software System

Syed A Majid

*** ****** ***** **********, ** ****5 630-***-**** *******@*******.***

Years of experience in supporting business software and analyzing business operations, aiming to use my strong prioritization skills and analytic ability to achieve the project goals. Communicated business teams requirements by constructing easy-to-understand data and process models, identified many levels of testing including functional, regression, user acceptance, integration and performance to verify the project needs are met.

Managed existing system enhancements and new business applications projects from need analysis to implementation. Superior team building abilities that help to unite, guide and lead team members towards individual and common work goals.

EXPERIENCE:

Associated Bank

Milwaukee, WI

Sr. Systems Analyst (Contract) April 2015 – May 2016

Managed Dual Risk Rating and other regulatory reporting applications and performed 24/7 on-call duties for the same

Lead the project with team of analysts to upgrade servers from 2003 to 2008 software for various business applications and designed and performed regression testing

Lead the team to upgrade and enhance the commercial customer cash order system application project. Engage client to gather software requirements, business rules and technical requirements documents. Ensure alignment with vendor and development team. Evaluated risk-related requirements, implementation process, testing criteria and workflow

Managed day to day troubleshooting of various business applications issues

Managed junior analysts for various business application enhancement projects

Lockheed Martin

Arlington, VA June 2013 – March 2015

Systems Analyst (Contract)

Created a new historical database for thousands of vehicles owned by federal government by mapping existing databases of continental USA and international. Gathered the information for business rules of elimination by meeting with the stake holders.

Designed and created specifications for programmers to extract and update new database.

Designed several reports specifications for data migration accountability

Modified several legacy programs to interact with the web via HTML

Syed A Majid

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Presence Health

Des Plaines, IL May 2012 –April 2013

Systems Analyst (Contract)

Assisted in transfer of multi hospital Legacy system to Epic software package by mapping the data and creating extracts for various sub-systems

Assisted in Insurance contract management issues to be in-sync with Epic software

Assisted in third party extracts for bad debt to be Epic software compatible

Methodist Le Bonheur Healthcare

Memphis, TN July 2010 – April 2012

Sr. Systems Analyst – Revenue Cycle

Lead team of analysts to merge two newly acquired hospitals billing system into existing AR system. Met regularly with business teams to understand and gather business rules, identified data elements by mapping, created specifications for others to follow, created testing criteria, created test database and workflow

Implemented newly acquired JDA software package from Parathon software company to handle insurance contracts for the hospital billing, managed post implementation issues, created workflow and documentation for the new system

University Of Washington, Seattle, WA

UW Medicine, IT Services November 2007 – June 2010

Sr. Computer Specialist

Automated, manual account receivable system by designing and developing new online insurance billing process system which resulted in account receivables 25% faster

Consolidated, developed and enhanced account receivable reports to increase usefulness

Worked with third party vendors software system and business team to improve hospital billing credit balance issues

Enhanced existing patient financial system database (billing) for efficiency

Managed and resolved problems/issues for users of patient billing system,

Daily user interaction and managed 24/7 on-call duties

Implemented Cerner FirstNet software for Emergency room, assisted doctors and nurses in Emergency room after implementation for navigation. Provided training

Worked as legacy teams lead to interact with Epic teams for legacy system migration to Epic software, identified data elements, explained business rules for legacy system, set deadlines for each stage of migration, created test cases, developed and designed data validation methods, assisted for regression testing, analyzed and resolved post-implementation data error issues, attended many super users training classes for Epic software

MidAmerica Bank

Clarendon Hills, IL March 2000 – September 2007

Sr. Programmer Analyst

Brought new clients to the bank by working closely with a team of marketing professionals to develop new product Community banking system. Managed project with five programmers from feasibility study to implementation, documented business and marketing rules for the new product.

Syed A Majid

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Designed new database, system specifications, program specifications, testing criteria, implementation process, system and user documents

Converted accounts and loans of 37 acquisition Banks to MISER software package by leading a team of programmers. Identified accounts by mapping to existing products per business rules, created specifications, uploading process, testing criteria and validation of data. Developed documents and provided training to new employees.

Resolved daily system issues by interacting with stakeholders and 24/7 on-call duties for 127 branches, maintained sub-systems for accounts, loans, mortgages, debit card processing and ACH

Upgraded MISER software package quarterly with vendors enhancements and tested

Managed mapping and de-conversion of MidAmerica Bank accounts to National City Bank Due to acquisition

Bestfoods Foodservices

Franklin Park, IL June 1997 – February 2000

Programmer

Reviewed and modified hundreds of programs to ensure system is Y2K compliant in the areas of payroll, accounts payable/receivable and labor data collection

Generated detailed documentation of existing system

Resolved end user issues with various online and batch programs by correcting and testing

Assisted data migration from legacy system to SAP software by creating files with data mapping and business rules

TRAINING: American Management Association International, Chicago, IL

System Analysis and Design

Communication & Interpersonal Skills

Bellevue College, Bellevue, WA

SQL 2008

EDUCATION: Roosevelt University Chicago, IL

BS in Computer Science

(-9 hrs to completion)

TECHNICAL BACKGROUND:

COBOL 68/74/85

SQL2008

HTML

DB2

JCL

CICS

DMSII

WFL

CANDE

MS OFFICE

WORD

EXCEL

SDLC

POWERPOINT

VISIO

PROJECT

SERENGETI

INNOTAS

EPIC

ACTIMIZE

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