Management, Administrative Asst, Customer Service Office
Resume:
Emma J Smith
Jonesboro GA ***38
***********@*****.***
Objective:
Organized and dependable who excels at processing high volumes of error free transactions and meeting goals. Detail oriented with 25 years of administrative, customer service, and data entry office experience. Understands general accounting and finance concepts Focused on maintaining high levels of accuracy and efficiency.
Experience
July 2007 ASHRAE Atlanta, GA
To July 2016 Subscription & Inventory Assistant
Verified customer and order information for correctness, checking it against previously obtained information as necessary.
Conferred with subordinates and other supervisors to recommend changes in order to avoid recurring customer complaints.
Managed the department directing and controlling activities of subscription claims, data entry, process invoices and processed orders.
Annotated shipping orders (both Domestic & International) to inform vendors of products and time of arrival.
Maintained audit with AAM Auditing for inventory & subscription twice a year.
Creating excel spreadsheet, and PowerPoint and word documents.
Multi-line switch board, contact customers via emails, phone calls inbound and out bound.
April 2001 Scripps Treasure Coast Newspaper Stuart, FL
To March 2007 Accounting Coordinator
Communicated with customers, supervisors, staff employees and other individuals on a daily, disseminated and explained information, took orders, solve customer problems and addressed complaints.
Coordinated the work of editorial department and advertising department in accordance with newspaper policy.
Oversaw, coordinated, and performed activities associated with shipping, receiving, distribution, and transportation.
Multi-line switch board, contact customers via emails, phone calls inbound and out bound
Inventoried and ordered materials, office supplies, sorted and distributed incoming mail.
February 1997 Genco K-Mart Return Center Atlanta, GA
To January 2001 Assistant Office Manager/ Vendor Relations Clerk
Assisted office manager with confidential employee records, screen applications, set up interviews, filing, order office supplies, etc.
Supervised office staff employees making sure all duties are completed in a timely manner.
Processed accounts payable and accounts receivable. Review records for proper approvals, and check the accuracy of business transactions.
Print payables checks, and invoices to cash with accounts receivables.
Generated memos, credits and charge backs for customer returns.
Performed activities associated with freight companies of schedule pickups, shipping, receiving, distribution, and transportation.
Multi-line switch board, contact customers via emails, phone calls inbound and out bound.
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Education: Martin County High
High School Diploma 1984
Special Skills: Proficient in Microsoft Office, excel, word, QuickBooks, Windows 7, Oracles, and Office Equipment.
References:
Professional references available upon request.
Contact this candidate