Michael Wesley
Neptune Beach, FL
*********************@*****.*** - 910-***-****
Authorized to work in the US for any employer
WORK EXPERIENCE
Independent Distributor
ABM/Flower Bakery, Florida Independent Distributor - Jacksonville, FL - April 2016 to Present Collect money from customers, make change, and record transactions on customer receipts. Inform regular customers of new products or services and price changes. Listen to and resolve customers' complaints regarding products or services. Write customer orders and sales contracts according to company guidelines. Record sales or delivery information on daily sales or delivery record. Arrange merchandise and sales promotion displays or issue sales promotion materials to customers. Review lists of dealers, customers, or station drops and load trucks. Call on prospective customers to explain company services or to solicit new business.
Project Coordinator
Tier 1 Roofing - Jacksonville, FL - September 2015 to April 2016 Front Office Coordinator
U.S. Healthworks, Inc - January 2012 to May 2015
Assistant Manager
Rite Aid - Fayetteville, NC - June 2010 to December 2011 Unit Manager/Store Manager
Waffle House - Lillington, NC - June 2009 to July 2010 Community Support Worker/Mental Health
Restart, Inc - Greenville, NC - December 2007 to May 2009 Medical Specialist/Honorable Discharge
U.S. Army - Fort Bragg, NC - May 2001 to May 2005
EDUCATION
Logistics
University of Florida
Diploma in Nursing
FTCC Fayetteville Technical Community College
2013
Business Administration
University of Mount Olive
2009
ADDITIONAL INFORMATION
Highly qualified and well developed professional with extensive operations management and organizational leadership experience. Adept at training and supervising staff, recommending solutions to improve processes, and implementing effective programs to streamline operations. Experienced in the design and implementation of policies and procedures, as well as consistently assessing operational needs to impact performance. Currently seeking a management position, bringing 10+ years of related experience and key strengths as follows:
* Operations Management
* Customer Service
* Risk Management/Reduction
* Process Improvement
* Facility Safety Management
* Team Building/Leadership
* Staff Training/Supervision
* Project Management
* Sales/Account Management
* Strategic Business Planning
* P&L/Budgeting/Forecasting
* Program Implementation
* Human Resources
* Performance Evaluation
* Relationship Building
* Business Administration
* Event Coordination