Sales Customer Service

UMUNAKWE FIDELIS CHUKWUEMEKA

No: ** Prince Ademola Street Osapa, Lekki, Lagos State

Tel: 080********

E-mail: ***************@*****.***

CAREER OBJECTIVE

To provide quality service delivery in office management and administration, procurement and information management, customer relationship management with top class value adding to organizations growth.

PERSONAL INFORMATION

Sex: Male

State of Origin: Imo state

Nationality: Nigerian

EDUCATIONAL QUALIFICATION

Abia state Polytechnic Aba, Abia state. 2012

HND -Public Administration

Abia state Polytechnic Aba, Abia state. 2009

ND -Public Administration

National Examination Council (NECO) 2005

Central School Ogbor Uvuru, Aboh Mbaise LGA IMO State

FLSC 1994

PROFESSIONAL CERTIFICATION

Associate Member Institute of Customer Relationship Management 2014

WORK EXPERIENCE

Leadway Assurance, Marketing Executive August 2016 - Date

Procurement Officer, precise Needs Jan 2016 -June 2016

Job Functions:

Facilitate business project management to drive cost reduction, profit enhancement and process improve revenue on existing business

Place orders through phone calls

Fellow up suppliers to ensure on time delivery of products

Negotiate best prices and quality with suppliers

Assistant Manager, HEPHZIBAH Ice Drinks Ventures (Coca Cola MMDC Oniru) April 2015-Dec 2015

Job functions:

Stock/Inventory taking:- Daily inventory/stock taking of products (plastic drinks, water, CAN drinks and 5alive juice) worth up to 7000 to 10,000 items, to ensure proper accountability, cash and stock reconciliation.

Well-equipped in office management skills including staff hiring, supervision of staffs, calendaring and event planning; preparing reports; administering records management systems, and developing Excel spreadsheets and power point presentation.

Weekly/Monthly Sales Planning:- To optimize resources, reduce stock-out and optimize inventory level. Make higher purchase of goods during dry & festival seasons.

Customer Service:- Daily selling of product to customers, prompt/quick delivering, issuing of receipts to customers, signing of invoice from suppliers and answering phone calls.

Daily Counting of products loaded out by sales man, to ensure accuracy. Ensure accurate counting/confirmation of products brought by suppliers during off loading.

Daily counting of products & cash from sales man after sales to ensure that cash is balanced with what they loaded out and returned.

Daily counting of money, making up cash in bulk after sales, worth up to 1Million to 1.3Million naira.

Class Teacher, Government Secondary School Kamba, Kebbi State Nov 2013 - Oct 2014

Job Functions:

Daily/ weekly note writing

Controlling and directing students towards academic work, social and moral behavior

Evaluation of student’s performance

Recording of student’s attendance

Marking and grading of result

PERSONAL PROFILE

Result oriented and target -Driven

Highly analytical with top level attention to details

Effective, personable team player, Quick to learn new expertise through training

Proficient use of Microsoft office (Ms words, Power point, Excel)

Ability to work under less or no supervision

Self motivated

POSITION HELD

Secretary General NYSC/NDLEA Drug Free Club kamba, kebbi state 2014

Public Relation officer Corps' welfare Association Kamba, Kebbi State 2014

Publicity secretary/ Treasurer Nigeria Christian Corps' Fellowship kamba, kebbi state 2014

Organizing secretary/PRO in ASF Abia state polytechnic Aba 2007-2008

Asst Organizing secretary/ PRO in ASF Abia state polytechnic Aba 2011-2012

INTEREST

Studying, Teaching, Learning

REFEREES

Available on request.

Contact this candidate