Customer Service Cash Handling
Resume:
Personal Resume
HOSPITALITY INDUSTRY EXPERIENCE GOAL
To pursue a challenging career with a company of repute in which my technical skills could be developed and expand my customer service skills.
EDUCATION
TERTIARY EDUCATION
January 2013 - Le Cordon Bleu, Adelaide, South Australia
December 2014 Master of International Hospitality Management
August 2007- Institute of Hotel Management and Catering Technology, Hyderabad, India
May 2010 Bachelors of hotel Management
SKILLS
LANGUAGES First Language: Marathi
Other languages spoken: English (fluent), Hindi (fluent)
And also some soft skills like guest handling and anticipating guest’s needs
COMPUTER SKILLS
MS Word, Excel, Email, Micros
EMPLOYMENT EXPERIENCE
June 2014- The Pullman Reef hotel Casino,
Current Abbott st, Cairns- 4870
Position- Food and beverage attendant (Banquet)
January 2015-
Current Position- Fine dining attendant (Tamarind Restaurant)
Demonstrated Skills
Customer Service
Managing staff
Bartending
Wine and food knowledge
Cocktail Service
Mis-en Place
Complaint Handling
Cash Handling
Stock Ordering
Stock Inventory
February, 2013- Maid and magpie
June, 2014 Magill road, Adelaide
Position: Food and beverage attendant
Demonstrated Skills
Customer Service
Wine and food knowledge
Drink Preparation
Cocktail Service
Mis en Place
Complaint Handling
Cash Handling
Stock Ordering
Stock Inventory
September, 2010 - The Oberoi Hotels and Resorts
December, 2012 Mumbai, India
Position: Food and Beverage Attendant
Demonstrated Skills
Customer Service
Wine and food knowledge
Drink Preparation
Cocktail Service
Mis en Place
Complaint Handling
Cash Handling
Stock Ordering
Stock Inventory
WORK EXPERIENCE (Non Paid)
January 2009- ITC Grand Central
March 2009 Mumbai, India
Position: Industry Trainee (Food and Beverage, Housekeeping)
Demonstrated Skills
Customer Service
Wine and food knowledge
Customer Handling
Cocktail Service
Carpet Cleaning
Turndown Service
Bed making
October, 2008 - The Oberoi Hotels and Resorts
December, 2008 Mumbai, India
Position: Industry Trainee (Front Office)
Demonstrated Skills
Customer Handling
Sorting
Filing
Updating Registration Cards
PERSONAL ACHIEVEMENTS
Star of the month at the Oberoi hotels and resorts
PATA Certificate
Successfully completed RSA certificate course.
INTERESTS
Listening to music, cooking, watching world movies
REFEREES
Professional:
Mr Kaustub Rao
Supervisor at the Hilton Adelaide
Telephone: 041*******
Mr Tim Ward
Supervisor at the Pullman Reef Hotel Casino, Cairns
Telephone: 040*******
Mr Paul Reynolds
Program Director of Le Cordon Bleu Programs (Le Cordon Bleu Australia)
UniSA City West Campus, Adelaide, SA 5000
Telephone: 61 8302 7222
Mr Jeremy Smart
Executive chef,
Maid and magpie hotel
Telephone: 614********
Mr Mayan Dhawan
Assistant Food and Beverage Manager (The Oberoi Hotels and Resorts)
Nariman Point, Mumbai, India
Telephone: +919*********
Contact this candidate