Customer Service Maintenance

ANTHONY HENRY

*** **** ***** ****** • Bronx, NY *0459 • 347-***-**** • ************@*****.***

PROFESSIONAL SUMMARY

Proficient in Microsoft Office – Word, Excel, and PowerPoint

Knowledge of proper operation of industrial dishwasher and other sanitizing machines

Ability to lift, haul and carry 80 lbs.

Effective communicator with networking, research and interpersonal skills

Willingness to learn and tackle challenges, with the ability to complete any task with little or no supervision

Excellent skills in prioritizing, organization, time management, and interpersonal communication skills

EDUCATION & CERTIFICATION

Technology College Institute, New York, NY

Studied Facilities Management

PROFESSIONAL EXPERIENCE

Franklin Women's Shelter, Bronx, NY 05/2016 – Present

Maintenance Porter

Perform various routine maintenance tasks such as trash removal, sweeping, polishing floors and replenishing supplies

Fill all work orders given by supervisor including repairs and installation of equipment

Farenga Bros Inc., Bronx, NY 01/2016 – 04/2016

Porter

In charge of maintenance duties including, sweeping and mopping floors, and emptying trash

Sanitized bathrooms, and replenish toilet tissue and soap dispenser

Handled painting and a variety of repairs, as requested by supervisor

Entrusted with credit cards and keys to buildings

The Meatball Shop, New York, NY 11/2014 – 04/2015

Line Cook/Prep Cook

Stored food in designated containers and storage areas to prevent spoilage

Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware

Seasoned and cooked food according to recipes

Ensured food is stored and cooked at correct temperature by regulating temperature of ovens and broilers

Summit Incorporated, Summit, NY 11/2009 – 02/2010

Stock Worker/ Prep Chef

Oversaw all paint and maintenance supplies going to and from the facility

Responsible for the maintenance of warehouse, replenished items in an orderly fashion

Maintained and organized stockroom, and workstations

Received, opened, unpacked and issued sales floor merchandise

Conducted efficient supervision of 6 8 members of the kitchen staff, guaranteeing all kitchen procedures were adhered to, and assisted cooks and kitchen staff with various tasks

Portioned and wrapped food and placed it directly on plates for service to patrons; Served meals to a cohort of 800+ individuals, as needed

Ensured freshness of food ingredients by checking for quality and rotating stock

Inspected, and cleaned food preparation areas, such as equipment and work surfaces, and serving areas to ensure sanitary and proper food handling procedures

Hotel Pratt, Cooperstown, NY 07/2001 – 07/2008

Property Manager

Unloaded all inventory clothing and stored items from delivery trucks to basement area

Organized clothing items and accessories in appropriate areas

Supervised cohort of 7 maintenance workers

Managed and assisted in safety and security of hotel grounds

Wildlife Conservation Society – Bronx Zoo, Bronx, NY 06/1999 – 09/2000

Restaurant Associate

Prepared/served lunch meals, such as meat dishes, rice dishes, and vegetarian dishes to customers daily

Computed daily sales transaction of food and drinks orders

Performed light cleaning and maintenance of work areas

Provided excellent customer service to all customers, addressed inquiries about park

Developed proper knowledge of safety procedures and regulations, as well as all areas of cleaning and restoration

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