Customer Service Sales

Tamika Stiggers-Williams

Customer Service Sales Professional

Atlanta, GA 30310

*********@*****.*** - 678-***-****

Authorized to work in the US for any employer

Work Experience

TeleSales Representative

Comcast -

Alpharetta, GA

-

May 2016 to August 2016

In the inbound call center, I made calls to comcast customers helping them to upgrade their services, and providing quality customer care to over 100 clients daily!

Security/Quality Control Operator

Gemalto Inc. via Wegner Staffing -

Atlanta, GA

-

December 2015 to January 2016

Responsibilities

Ensured safety and security measures within this large corporation, inspections, light paperwork, assisted with envelope stuffing and stacking, and other duties assigned on this temporary assignment.

Skills Used

Customer Service, Communication, Excellent Grammatical Skills, Attention To Detail

Independent Sales Representative

TEMPO Wireless -

Atlanta, GA

-

October 2014 to January 2016

Responsibilities

Lifeline Certified Provider to distribute phones to low-income families and individuals. Also, as an ISR, I hired on additional agents, and provided training as well as support to ensure their success.

Skills Used

Customer Service, Sales and Marketing, Communication, Managerial, Supervisory

Concierge

Child's Concierge Services -

Atlanta, GA

-

March 2014 to October 2015

Responsible for the opening up of West Paces Condominiums, kept a daily log, had clients and contractors sign in the visitors log, making and taking calls, and delivered packages to each individual unit. Kept building secure via cameras centrally located in building.

Skills Used

Customer Service and Communication Skills.

Housekeeper

MARRIOTT MARQUIS HOTEL -

Atlanta, GA

-

2013 to 2013

2013 Worked full-time via Labor Staffing Temporary Service as a Housekeeper keeping 16 to 18 rooms cleaned daily.

Assistant Office Manager/Tax Preparer

ACCURATE TAX & ACCOUNTING SERVICES -

Atlanta, GA

-

2012 to 2013

Obtained and use PTIN & EIN number to prepare taxes. Also I was responsible for the opening and closing of the office, did paperwork, and used Sales and Marketing skills to garner clients to come in and get their taxes prepared for them.

Independent Sales Representative

Comcast -

Atlanta, GA

-

2012 to 2012

2012 Used sales skills, to promote and market Xfinity (Comcast) services to individuals. Items being marketed: Cable, Internet, and Telephone Services

JACK ONOFRIO DOG SHOW Clerical Support

JACK ONOFRIO DOG SHOW Clerical Support, Oklahoma City

-

2009 to 2011

Used Data Entry and Ten-Key skills, typed check information in with entries for dog shows, filed paperwork, assisted with the opening and closing of shows, responsible for training new hires, and prepared folders for show judges.

Warehouse Associate

HOBBY LOBBY WAREHOUSE -

Oklahoma City, OK

-

July 2008 to November 2009

Worked along assembly line, folded and packaged boxes, built palates, kept area clean, and other duties as assigned.

Customer Care Rep

TELEFLORA

-

2006 to 2008

Provided quality customer service and care to over 100 clients on an inbound/outbound basis within this call center, processed credit card and billing information, calmed irate customers, and assessed individual customer needs.

Education

Associates in Business Administration

Wright Business School - Oklahoma City, OK

Associates in Business Management

Oklahoma City Community College - Oklahoma City, OK

Certificate in General Office Clerk/Receptionist

Dickinson Business School - Oklahoma City, OK

Additional Information

Customer Service Telemarketing Typing @ 90 wpm Ten Key @ 10,000 Data Entry @ 15000 Ksph Computers Access Excel PowerPoint PageMaker Restaurant Hostess Banquet Set Up Landscaping Filing Housekeeping Cook Management Tax Preparer Sales Clerical Mailroom Clerk Sales Marketing Warehouse Public Speaker

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