Customer Service Sales / Secretary

Terica Munoz

ANY JOB IS OK! No job is to hard ( looking for any job ) im a fast learner with great

customer service & interaction

Amarillo Tx 79118

***********@*****.*** - 806-***-****

Any position at any job is ok right now im a fast learner & hard worker & worked many positions,just looking for a job asap. I have great customer service & great customer interaction.

* I've been a Secretary so a position as a Secretary will utilize my computer knowledge, strong people skills, organizational abilities, and

business experience." And/or position as sales or job working with people to show my great people skills or many

other job skills.

Authorized to work in the US for any employer

WORK EXPERIENCE

Server/Cashier

Pizza Hut - Hereford, TX - 2011 to 2011

Responsibilities

Answering phones, taking orders & helping at the window or server orders to customers dinning in. Cleaning up,mopping, cleaning restrooms, tables,etc. Running the register. Accomplishments

Was a very hard worker & was employee of the month ! Loved my job at Pizza Hut. Skills Used

Good customer service. Cleaning up very good.

shoe sales

Shoe Dept - Hereford, TX - March 2006 to July 2006 position in shoe sales # cleaning the sales floor # fixing shoes in place and setting up displays and putting up or taking down sales # customer service

Sales Associate

Cato Store - Hereford, TX - May 2006 to May 2006

setting up store to open

Waitress / Host

Hereford Country Club - Hereford, TX - April 2006 to April 2006 Hostess/ waitress

food prep

Percy's Chicken - Hereford, TX - February 2005 to March 2005 food prep, cook, customer service

Secretary

Consumer Fuel Coop - Hereford, TX - May 2004 to July 2004 Filing, answering phones, spreedsheets on the computer, entering the invoices on the computer daily, and customer

service.

CASHIER

BEALLS DEPT STORE - January 2004 to March 2004

CLERK/SECRETARY

EZ START INSURANCE - Hereford, TX - September 2001 to November 2002 ANSWERING PHONES, TAKING AUTO QUOTES, FILING, AND MUCH MORE SECRETARY JOB DUTIES. CASHIER

EZ START INSURANCE - June 2002 to August 2002

Secretary

Shackelford Insurance Agency - Hereford, TX - January 2000 to July 2001 I was a secretary from auto insurance.My job duties including auto insurance quotes and sales, data input in computer, answering phones for auto quotes, cashier, and filing.Good customer service was a must. Cashier/ Sales Associate

Target Store - Roswell, NM - May 1999 to July 1999 Greeting customers who enter the shop.

# Be involved in stock control and management.

# Assisting shoppers to find the goods and products they are looking for.

# Being responsible for processing cash and card payments.

# Stocking shelves with merchandise.

# Answering queries from customers.

# Be involved in stock control and management.

# Assisting shoppers to find the goods and products they are looking for.

# Being responsible for processing cash and card payments.

# Stocking shelves with merchandise.

# Answering queries from customers.

# Reporting discrepancies and problems to the supervisor.

# Giving advice and guidance on product selection to customers.

# Balancing cash registers with receipts.

# Dealing with customer refunds.

# Keeping the store tidy and clean, this includes cleaning and mopping.

# Responsible dealing with customer complaints.

# Working within established guidelines, particularly with brands.

# Attaching price tags to merchandise on the shop floor.

# Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc. #

Keeping up to date with special promotions and putting up displays.# Having a friendly and engaging personality.

# Comfortable working with members of the public.

# Should have a confident manner.

# Must be helpful and polite.

# You should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods,

sports equipment etc.

# Able to work as part of a sales team.

# Knowledge of inventory techniques.

# Keeping a good appearance and attitude.

EDUCATION

High School Diploma in office experince

University High School - Roswell, NM

1996 to 1999

Diploma

Roswell High School - Roswell, NM

1995 to 1996

SKILLS

Microsoft Office, Windows 7, Word Processing, Wordperfect, Spreadsheets AWARDS

Roswell Rotary Club Student of the month

May 1999

I received the student of the month for my senior year from the Roswell Rotary Club in 1999 GROUPS

La Entrada Day Care University High School Roswell New Mexico August 1998 to May 1999

Was a day care worker & member of the La Entrada Day Care at University High School in Roswell NM ADDITIONAL INFORMATION

I have over 4 years office experience. I can do anything on a computer spreed sheets, entering data, microsoft, word

processor, windows, etc.. I also can type, work a cash register, file, answer phones, & great customer service skills & much more skills.

Computer Skills

• Apple or Macintosh Computers

• Spreadsheet Software (Calc, Excel, etc)

• Word Processing Software (Word, WordPerfect, etc) Additional Computer

Skills: I have used microsoft, word processor, windows, and much more. Language Skills

English

Spanish - Fair ( Speak )

Additional Skills

APPAREL;CASHIERING WORK;COUNTER SALES;COUNTER SERVICE;CUSTOMER CLERICAL WORK;DRY

CLEANING;CRT DATA ENTRY WORK;DRY CLEANING PRESSES;PERSONAL COMPUTING WORK;FILING

WORK;MONEY HANDLING;SECRETARIAL WORK;TYPING WORK

Driver's License

Class C - Standard Driver's License

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