Roland Randolph
Professional Profile
o Sixteen years (16) General Manager, Food Service Director & Catering Account Management. Unit operations: P&L, budget development, training, staffing, sanitation and safety. o Bronze Medal Winner (Specialty Catering – Loyal Horton Awards /NACUFS) o Eight years (8) Owner/Operator experience, supervising 2 restaurant managers, overseeing project development, P&L. consumer relations, menu creation, catering and employee skills training. o 10 years (10) Private Restaurant Management, scheduling, dining room supervision and staffing o Eighteen years (18) Public Relations, promotions, consumer marketing, event design and coordination. o Community and non-profit projects event planning, training programs and public relations. o Five years (5) Federal Government Service, internal personnel communications. Core Competencies
Food Service Director – Pioneer College Caterers
o Directed operations for University Food Service Program o Managed daily business P&L, accounting, inventory controls, student dining, catering and outlets. o Recruiting and staffing all management personnel, managed food costs and quality. o Dramatically improved unit cleanliness, safety and client relationship o Produced and implemented new business development and promotions, increased Student participation o Participated in University Food Committee
Catering Manager - Sodexo/ GlaxoSmithKline
o Managed corporate catering operations: booking events, event planning, set-up and clean-up, menu planning, marketing, developmental and departmental administration. o Responsible for department sales and accounting. o Staff training and scheduling using Labor Management System o Established solid client relationships
o Developed and Executed Training programs for Catering Protocols and Computer Systems Catering Manager - Sodexo/Florida A&M University
o Managed higher education catering operations: booking events, event planning, set-up and clean-up, menu planning, marketing, developmental and departmental administration. o Responsible for department sales and accounting. o Staff training and scheduling using Labor Management System o Established solid client relationships
o Developed and Executed Training programs for Catering Protocols and Computer Systems Catering Manager - Aramark/Fayetteville State University o Managed total higher education catering operations to include booking events, event planning, set-up and clean-up, menu planning, marketing, developmental and departmental administration. o Responsible for department sales forecasts and accounting. o Staff training and scheduling using Labor Management System, o Established solid client relationships and communications o Developed and trained clients on an online catering request and tracking system. o Supervises Catering Chef and oversees all catering culinary events. o Manages all University concessions
o Manages Unit Facilities Maintenance
o Maintains retail business inventory and integration to online inventory control system.
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Career Progression
Food Service Director Pioneer College Caterers 2014-Present Catering Manager Sodexo/GlaxoSmithKline & FAMU 2010-2014 Catering Manager Aramark Campus Services 2008-2010 General Manager Simone’s Café 2000-2007
Public Relations Consultant Randolph Consulting 1993-2010 Account Executive Paragon Public Relations 1990-1992 Education
B.A. Public Relations/Journalism Georgia State University M.A. Communications/Diversity Missouri State University In progress 506a Goldsboro, NC 27530* 813-***-**** * ************@*****.***