Data Entry, filing, scanning, Customer Service

ELAINE M. MORRILL 404-***-**** *************@*****.***

My recent experience is in Health Insurance, beginning as a Data Entry Clerk then transitioning to the QA team as a Quality Assurance Analyst which has been a great experience where I have learned not only QA policies and procedures, but also Excel, pivot tables and Salesforce to create cases and reports, cross-training was provided in health insurance policy enrollment. HIPPA Certification was obtained March 13, 2015. I also learned to create billing binders for group policies. I have several years of office skills experience. This includes filing, faxing, copying, scanning, computer operations, as well as cashier and customer service skills.

EDUCATION

The National Center for Paralegal Training, Atlanta, GA Certificate

DeKalb Technical Institute, Clarkston, GA. Associate Degree, Marketing Management

EMPLOYMENT HISTORY

MORNEAU SHEPELL

115 Perimeter Center Place NE, Suite 1150 Atlanta, GA 30346 770-***-****

Permanent position as Quality Assurance Analyst 3/16/2015 – 12/3/2015

REMX SPECIALTY STAFFING

3490 Piedmont Road NE Atlanta, GA 30305 404-***-****

Staffing Manager Caroline Stephens

Began assignment with Morneau Shepell on 5/12/2014 as Data Entry Clerk. Transitioned to QA for

Individual Policies, and then moved to the QA team. I now have QA experience with Individual Policies

and Group Policies.

REED CONSTRUCTION DATA 770-***-****

30 Technology Parkway South Ste100 Norcross, GA 30092

Data Clerk in Financial Account Services Department 7/2005 to 3/2012

Temporary/File Clerk 1/2004 to 6/2005

Contract entry added to other duties during the last 2 years with Reed Construction Data and learned Salesforce.com, Zuora, Oracle and Peoplesoft to accomplish contract entry in the Financial Account Services Department. Oracle was used in the Collections Department, where I assisted in scanning, copying, faxing, and other duties as needed.

RANDSTAD STAFFING SERVICES 6445A Jimmy Carter Blvd, Norcross, GA 30071 770-***-****

File Clerk 5/2003 to 6/2005

VENTURI STAFFING 4450 Hugh Howell Rd, Tucker, GA 30084 770-***-****

Office Assistant 12/2002 to 2/2003

RAINBOW NATURAL FOOD STORE 2118 N Decatur Rd, Decatur, GA 30033 404-***-****

Cashier 9/2001 to 5/2002

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