Manager Sales
Resume:
Glen Hyden
Tulsa, OK *****
Experience
**** – Present
Managing Partner, Choctaw Aerospace, LLC
As a CDIB card holder and member of The Choctaw Nation of Oklahoma, I provide consulting services to native owned and other disadvantaged businesses in the areas of Business Development, Operations and Financing, including SBA 8(a) applications.
HR policy and handbook development; employee benefit selection and administration.
Key Accounts:
Bridges Foundation, Tulsa, OK
Job Coach, IC Bus Plant, Tulsa, OK, Teaching Workers With Developmental Disabilities Kitting Skills To Support Moving Production Line
Fort Sill Apache Technology, Ada, OK, Business Development Planning
Diversify Client Base and Introduce New Services and Target New Markets
Vacuworx Global, Tulsa, OK, Business Development
Develop a sales plan to open new markets, which included 10 new vertical markets and accountability tracking processes for the Sales Team.
Created monthly reports with charts to track the quoting and sales activities for each rep and region.
Coordinated with Engineering, Production and Administrative Services for first ISO 9001:2008 re-audit and made several suggestions and changes for written policies and logs based on past experience in aerospace companies participating in numerous audits.
Authored first technical proposal with multi-year production capabilities with a major Customer (United Rentals) and negotiated all terms and conditions.
Created Opportunity Log for the top 35 new business opportunities and status to coordinate between Sales, Engineering & Production.
Design new electronic sales strategy and implement new digital marketing tools and campaigns, including:
Google Analytics and Google AdWords, which increased new users of the corporate website 11%, year over year, compared 1Q2015 vs 1Q2014.
Sessions increased 41% as new users went deeper into web site to look at new product information and target news content for new markets outside of the Company’s energy customer base.
AdWords 4,443 clicks and over 500K impressions.
PRWeb electronic press releases with key worded phrases embedded in each release linked to corporate website were launched in a new campaign to release a news release each month through PRWeb service, which created over 100K impressions worldwide with the first releases in 90 days.
Thomasnet.com was subscribed for the first time to feature product information and developed a strategy for linking 35 keyword links to place Va high in search engine searches on Thomasnet.com and linking to The Company’s Product Showecase Page on the 115-year-old Thomas Registry of American Manufacturing, which one of the key sources used by engineering designers and purchasing managers world to locate products, specs and pricing.
2013-2014
Vice President & General Manager, First Wave Aerospace, Tulsa, OK
Managed day-to-day and sales & marketing for a distributor of commercial aircraft parts.
This was a turnaround of a 22-year-old company and required a complete and thorough organizational restructuring, including employee terminations and hiring; consolidation if departments, design and implementation of a new employee benefits program
In first year, the new sales & marketing plan resulted in a 54% increase in sales, year-year, from May 2013 through May 2014. This was recognized in an article in June 2014 in The Journal Record, which is the leading business newspaper for Tulsa and Oklahoma City.
Implemented the firm’s first social media sites and strategy, including Facebook, Twitter and PRWeb.
Designed new brochures, trade show exhibit booth and led the creative team for a new corporate web site.
Recruited and established excellent working relationships with foreign reps.
Recruited the firm’s second largest Customer and launched a new repairs management program for their components.
2011-2012
Manager, Customer & Product Support, Limco Airepair, Tulsa, OK
Managed Customer Service Team and coordinated with the repairs and manufacturing departments Customer requirements and status reporting.
Designed sales and marketing materials; formulated successful proposals and PPT presentations that resulted in new business.
Worked closely with CEO and CMO in forecasting sales and presenting to the Board of Directors on quarterly and annual basis.
Personally handled all AOG calls after hours from Customers from around the world and expedited sales and work orders.
2009-2010
Boeing Program Manager and Customer Support Manager, Applied Aerodynamics, Dallas, TX
Responsible for program management of the E4B and C-17 Boeing USAF programs, including reporting weekly status on programs; chairing weekly production meeting with shop leads and coordinating special replacement parts purchasing with Boeing.
The two programs were worth approximately half of the Company’s revenue and required close collaboration with Boeing Engineering and Purchasing in Oklahoma City, Wichita, Offut AFB in Nebraska and Long Beach.
Served as the inside sales rep for Southwest Airlines and US Airways and managed a staff of CSRs.
2001-2009
Sales Manager, Triumph Group, Wellington, KS; and Forest, OH
Responsible for starting heat transfer component line at the Wellington facility from the ground floor, which generated $2 million in new revenue the second year and $6 million by year six.
Also sold the full line of repairs for aircraft accessories, especially ACMs, CSDs, IDGs, and pneumatic/hydraulic valves
Responsible for a worldwide OEM and Aftermarket sales territory for the Forest plant that resulted in a 30% increase in new business in five years, including the largest new program win in years for the facility – the Northrop Grumman Global Hawk Liquid Cooling System ($45 million win over the life of the program)
1998-2000
General Manager, Advocare International, Dallas, TX
.
Responsible for day-to-day management of a sports nutrition Company.
Managed a relocation to a new plant without any disruption of service.
SMU Cox School of Business named the $80 million firm as one of the best managed firms in the DFW area while I was there.
1992-1998
Independent Healthcare Recruiter of Foreign-Trained Medical Professionals, Tula, OK
Specialized in Physical Therapists, Occupational Therapists and Nurses to fill critically under served areas of the US.
Especially successful in recruiting from The Philippines and South Africa.
Served as HR, Licensing and Benefits Administrator and coordinator for H1B Visas, travel and placement of all newly arriving professionals.
1991-1992
Medical Audit Manager, State Of Oklahoma Insurance Fund, Oklahoma City, OK
Created and managed first inside claims unit to audit medical claims of worker comp claimants.
Guest speaker at multiple chamber of commerce and business events about cost containment of workers comp medical expenses.
1986-1991
Chief Operating Officer, Pre-Paid Legal Services, Ada, OK
Responsible for day-to-day management of a $100 million legal insurance company with 85 employees.
Led a turnaround plan in 1989 that I formulated and the Board adopted.
Redesigned the employee benefits package and instituted the Company’s first self-insured health plan with the selection and coordinating with a Third Party Administration firm.
Previous position included Claims Manager and Manager of Shareholder Relations.
1985-1986
Special Assistant To The Oklahoma Attorney General, Oklahoma City, OK
Served as political director for the Attorney General’s campaign committee
Deputy Campaign Director for his run for governor in 1986.
1980-1984
News Reporter, The Ada Evening News, Ada, OK
Associated Press First Place Award, Spot News Reporting
Education
Graduated With Honors 1985, East Central Oklahoma State University, BA, Ada, OK
1980 graduate of Ada High School
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