KENT RICHARD DEGUZMAN
**** ***** ***** ** *******, FL 32810 [407-***-****] *******@*******.***
PROFESSIONAL PROFILE
Manager with over 10+ years’ experience in leadership, who develops a productive team and accomplishes company objectives. Great communicator and interpersonal skills, who listens and asks questions to understand and accomplish company vision. Excellent customers service skills, organized, detail oriented, great professional attitude and the ability to deal with stressful situations.
PROFESSIONAL EXPERIENCE
SALVATION ARMY, Orlando, FL
Assistant Facility Manager, June 2006 – Present
Help oversee day to day operations of facility programs
Scheduled and facilitated employee meetings pertaining to safety regulations, company policies and procedures
Make employee work schedules for vacation time and sick leave
Conduct yearly employee evaluations
Maintain facility budget and oversee vendor billing
Case Management
Respond to employee issues in the work place and investigate any client complaints made toward staff
Conduct interviews and train new employees in all departments of the facility
Evaluate employee time cards, make any corrections as needed before they are turned into HR for processing
Answer questions from the public regarding information about our programs and services
Responsible for day to day paperwork and monthly stats for our programs
Maintain professional relationships and accounts with outside vendors
Cash handling
Education
Oak Ridge High School Diploma 1992 Orlando, FL.
Johnson & Wales University 1Year 1995-1996 Providence, RI.
Valencia Community College Orlando, FL.
Correction and Law Enforcement Academy 2000
Additional Skills
Proficient in computer knowledge, Microsoft office and other office equipment
Excellent writing and communication skills
Trained in Individual and Group crisis intervention
CPR and First aid