Manager Administrative Assistant

**** ***** **** • FORT WORTH, TX *****

• MOBILE 817-***-**** • E-MAIL ***********@*****.***

AMY D. MCGUIRE

FUNCTIONAL SUMMARY

I have ability to multi-task in a fast-paced environment while performing the other basic duties in my position. I am a team player, possessing exceptional interpersonal skills and the ability to communicate effectively and build relationships with all levels of the organization; A person of integrity maintaining the highest level of confidentiality. Flexibility, punctuality and timeliness attribute to my willingness to support the company by demonstrating a quality of life that is an example to others.

In the positions listed below I have also provided the following administrative duties:

Arranging travel plans, itineraries and preparing related expense reports

Manage calendar, schedule appointments, provide verbal and email reminders of key events in advance

Screen and handle telephone messages

Organize and provide lead coordination for special events and community activities

Use judgment and discretion, while focusing on attention to details

Develop solutions to employee and vendor needs, maintaining a sense of urgency regarding resolution

Hold vendors accountable for timely resolution of problems

Proof and edit procedures, memos, letters and legal documents

Provide management with reports using Excel, Access, HRIS

Receive, sort and deliver mail to office personnel; manage office supply process

SKILLS

Office 2013-intermediate level

Access (reporting & exporting)

Excel (spreadsheet & formula)

PowerPoint presentations

Proficient typing 85wpm; 10 key by touch

HRIS/Payroll: ADP, SAP, Ultipro

EMPLOYMENT

April 2014 – Feb 2016 HealthMarkets, Inc. N Richland Hills, TX

HR Generalist; Payroll Manager

System Administrator; process approvals of all status changes and entries

Complete processing of bi-weekly payroll (450-600 employees in 17 states)

Prepare and process Federal and State tax communications

Leave of Absence & Worker’s Comp processing and tracking

Process and reconcile all monthly benefit billings and journal entries

Provide management reports using multiple reporting systems

July 2010 – April 2014 Teleperformance USA (formerly Aegis USA) Las Colinas, TX

Sr. Benefits Analyst; Corporate HR Office Manager

Planning and implementation of all benefit programs for 12 multi-state locations

Open Enrollment Project Leader; Manage enrollment and audits

Write proven Memos, Notifications and Benefit Policies

Handle troubleshooting on various inquiries

Research, manage and conduct project analysis as requested

Monthly Motivation Day events & Newsletter

Feb. 2006 – Feb. 2009 Choice Homes, Inc Irving, TX

HR Generalist II, Department Office Manager

Recruit, screen, interview and hire candidates; 90 day Performance Evaluation

Conduct New Hire orientation and Benefit Orientation

Process New Hire, Disciplinary, Termination, Payroll and Benefit Change Notices

Legal and Employee Relation issues; EEO Administrator

Maintain Policies and Procedures manual; Employee Handbook; Job Descriptions

July 2005 – Jan. 2006 KH Asset Management, LLC Grand Prairie, TX

HR/Office Manager, Individual Contract Assignment

Developed, maintained and implemented HR policies and procedures

Created and supported intranet and web applications

Processed and maintained company payroll and personnel records, PTO accrual

Monthly Cost Allocation; GL entries

June 2004 – June 2005 Doskocil Manufacturing Arlington, TX

HR Benefits & Compensation Administrator

Supervised and provided backup for front receptionist and mail clerk

Coordinated employee purchase program, processed orders

Columnist and Editor of quarterly company newsletter publications

Coordinated annual health fair and safety events, open enrollment

Researched, managed and conducted project analysis as requested

Primary contact with vendors directly related to HR department

Maintained, ensured and audited data integrity of HRIS

Jan. 2002 – June 2004 Aerus, LLC Dallas, TX

Executive Administrative Assistant, Dallas

Assistant to Corporate Director of Human Resources

Benefits Supervisor, Grand Prairie

Supervised Benefits Department (US and Canada); 4 direct reports

Conducted personnel interviews for benefits department

Managed company (self-insured) insurance programs for over 2500 employees and contractors; as well as supplemental insurance

Responsible for the planning and implementation of all benefits programs including retirement, health, life, long term disability and short term disability

May 1999 – Oct. 2001 ACME Building Brands Fort Worth, TX

Payroll Administrator

Responsible for over 2800 exempt and non-exempt multi-state payroll

Handled inquiries and managed adjustments regarding payroll

Maintained records and reports for monthly and quarterly tax filing

General Ledger journal entry adjustments and reconciliation

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