Application Development Project Manager Life Insurance

GARY R. FRANCIS

** ******** ****** ***- *** – ***5

West Caldwell, NJ 07006 *******.****.*@*****.***

EXECUTIVE SUMMARY

Self-motivated Information Technology Manager in application development and project management with over 16 years of Insurance Industry experience (Corporate Owned Life Insurance, Group Life Insurance and Healthcare) possessing a strong technology background and exceptional interpersonal skills. Energetic leader and staff motivator of Application Development teams with success in designing, building and implementing software and systems solutions. Proactive partner with business stakeholders.

16+ years management experience

Excellent oral and written communication, partnership and relationship building skills

Strong analytical, organizational and creative problem solving skills

Disaster Recovery and Business Resiliency

7+ years project management experience

10+ years diverse programming language and technical platform exposure (APL, Java, JavaScript, Spring, Struts, AngularJS, Apache Tomcat, Oracle, PL/SQL, Unix, C++, Actuate, WebSphere)

Systems and software engineering lifecycle and methodology phases (SDLC)

PROFESSIONAL EXPERIENCE

LOMBARD INTERNATIONAL / PHILADELPHIA FINANCIAL / THE HARTFORD

2004 – December, 2015

(LI merged with Philadelphia Financial in 2015 who had acquired Hartford Life Private Placement in 2012)

Director, Application Development:

-Responsible for application development, systems architecture, and SDLC for a $34 Billion block of COLI/BOLI business of The Hartford. Directly oversaw multiple policy administration systems including nightly responsibility for accurate processing of client directed trades and money moves with a 0% error rate.

-Provided tactical and strategic leadership for the entire lifecycle of all IT projects regarding priorities, timelines, resources, budgets and issues. Managed approved projects from start to finish ensuring 100% on-time delivery within budget and proactively ensuring clients’ needs are met or exceeded.

-Drove the design, development and implementation of a client-facing report delivery system, which improved service level. (Customer Satisfaction reached 99%)

-Focused on internal customer satisfaction by developing strong customer relations and responding to business needs on short notice (Production Support, New business, Client Reporting, Death Claim Processing, etc.)

-Managed teams anywhere from 5 to 9 developers responsible for all organization-wide application development; including project work, enhancements, bug fixes and 24x7 production operations support (Daily processing, death claims, anniversaries, nighttime processing/operations, money moves, reallocations). Responsible for managing staff size; personally hired 7 developers in 11 years.

-Improved control processes through release management and change management processes with a strong focus on version control, adherence to standards, expense management and reducing production support time/costs. Also direct responsibility for multiple SOX processes.

-Reduced production support efforts 75%, by tracking metrics and improving systems and processes.

GARY FRANCIS 973-***-**** Page 2

MEDCO HEALTH – Franklin Lakes & Montvale, NJ 2003

Project Manager / Business-Systems Analyst

Consulting assignment in the Health Management Systems unit providing project management and business-systems analysis expertise.

-Managed multiple concurrent client server and mainframe development projects, facilitated cross-functional meetings and provided production support working closely with business, development and production support groups in managing issues from inception through to completion.

-Led requirements gathering, systems analysis, application and architecture design, functional and technical specification writing, project planning and management, Quality Assurance testing and implementation strictly using SDLC methodologies for approved enhancement requests.

THE PRUDENTIAL INSURANCE CO. OF AMERICA – Florham Park, NJ 2001 – 2003

Manager, Information Systems / Senior Project Manager

Responsible for the development, planning and managing of Group Life Insurance’s client-server, web and database projects. Developed comprehensive project plans, coordinated resources for multiple concurrent projects varying in complexity, interfaced with multiple technical and business teams, monitored and tracked project progress, enforced project standards and oversaw SDLC methodologies.

-Managed a team of 12 people consisting of Java developers, Oracle programmers, database administrators, Actuate report developers, technical leads, analysts and Quality Assurance testers.

-Directed full development lifecycle of the MIS Reporting system, an N-tier application consisting of the “Billing and Accounts Receivable Reconciliation System” and the “Premium and Claims Reporting System”.

-Led requirements gathering, systems analysis, application design, technical architecture, technical specification writing, project planning and management, RAD prototyping and development, final Quality Assurance testing and implementation using SDLC methodologies. Evaluated complex business processes, formulated system specifications and issue resolution.

GAF BUILDING MATERIAL CORPORATION, Wayne, NJ - Project Manager 2000 – 2001

SKILLSET SOFTWARE, INC., Pleasanton, CA 1995 – 2000

Senior Project Manager/Product Developer /Software Engineer

CONDÉ NAST PUBLICATIONS, New York, NY - Business Systems Programmer 1994 –1995

BLUE CROSS BLUE SHIELD OF NEW JERSEY, Newark, NJ - Programmer/Analyst 1992 - 1994

PERSONAL BACKGROUND

EDUCATION

NEW JERSEY INSTITUTE OF TECHNOLOGY - BS, Computer and Information Science 1991

Theta Chi Fraternity

PERSONAL INTERESTS

Guitar/Music, Running, Golf

Contact this candidate