Customer Service Human Resource

Jo-Ann Torre

-Sr. Payroll Professional-

PROFILE

Diverse background in Payroll Processing Human Resource and Customer Service. Well organized and proficient at multitasking and prioritizing. Innovative and a proven results oriented individual. Outstanding customer service aptitude having dealt with a broad diversity of customers. Dependable team player with strong analytical, interpersonal and communication skills. Computer skills include ADP HRIS, ADP Enterprise EV3,EV4 and PCPW, Ceridian, Microsoft Office Suite 2010, ADP Report Smith, ADP E-Time, ADP General Ledger, SAP, Paychex Payroll, Paychex e-services, Paychex TOL software, Sage Workbook Solutions, Evolution, SAAS, Kronos, People Track. PeopleSoft and Crystal Reports and JDEdwards system for payroll.

CORE SKILLS

Payroll Processing International Payrolls Benefit Laws Certified Payroll

Human Resource Project Management Report Writing

System Migrations Benefits General Ledger

Accruals Customer Service Journal Entries

Daily Banking Federal/State Reporting Year End Processing

Union Dues and remittance Prevailing Wage Paid Time Off

EMPLOYMENT HISTORY

Stanley Access Technologies LLC Farmington Ct. 4/2016 to 07/2016

Temporary Position as Certified

Payroll Administrator- Accountemps

Responsible for pay to union employee is in accordance with all states Certified Payroll Guidelines

Responsible for filing all OCIP and CCIP paperwork on a timely basis

Responsible for filing Certified Payroll data sheet with client on a timely basis.

Follow-up with branch managers for status of job in order to properly file Final certified payroll forms

Responsible for all electronic reporting for Certified Payroll using LCP tracker.

Infinix Investments Meriden Ct. 02/2016 to 04/2016

Temporary Position as

Payroll Accountant – K Force

Process Semi Monthly payroll with paycheck software

SJ for payroll accounts, commissions and bonuses

Cash deposits

Reconcile American express corporate cards, HRA account, FSA account

Responsible for HR benefits, New Hire and Terminations

Responsible for all audits.

Maintain personal files in HR system

Maintained New Hire Packets and terminating packs

Maintain 401k benefits and audit

Hubbell Inc. Shelton, Ct 2013-2015

Payroll Specialists

•Accurately processed weekly and Semimonthly payroll (8000 employees) on a timely basis

using ADP PC for Payroll.

•Verified the accuracy of keyed information to source documents & control totals

•Effective problem solving skills to resolve data discrepancy issues

•Maintained a team orientation in dealing with fellow associates

•Provided quality service

•Prepared monthly Union Dues reports.

•Processed weekly Journal Entries using ADP General Ledger Software

•Processed weekly integrity reports prior to payroll processing

•Processed monthly, quarterly and annual reports

•Processed weekly timecards using ADP E-Time Software

•Explanation of Benefits to employee and how they impact their Paycheck

•Processes employee status changes

•Work closely with HR dept to insure best customer service to employees

Lane Construction Company Cheshire, Ct 2012-2013

Payroll Specialists

•Accurately processed weekly payroll (5000 employees) on a timely basis using JDE system.

•Verified the accuracy of keyed information to source documents & control totals

•Effective problem solving skills to resolve data discrepancy issues

•Maintained a team orientation in dealing with fellow associates

•Provided quality service

•Prepared monthly Union Dues reports.

•Processed and prepared wage garnishments for payments

•Processed weekly integrity reports prior to payroll processing

Human Resource Consulting Group Seymour, CT 2007-2011

Sr. Payroll Specialists

•Accurately entered client payroll and accounting data on a timely basis

•Verified the accuracy of keyed information to source documents & control totals

•Effective problem solving skills to resolve data discrepancy issues

•Maintained a team orientation in dealing with fellow associates

•Assist employees in explanation of benefit programs

•Create Process new hire file and ensure all forms are complete .

•Client 40lk uploaded to various administrators

•Prepared and transmitted client uploads to their general ledger

•Set up and Tracked client Vacation Accrual

•Daily Banking for ACH and Taxes

•Set up new client tax set up and reporting.

Legrand Inc West Hartford, CT 2005-2007

Payroll Process Coordinator

•Transitioned 3 newly acquired companies into the Corporate Headquarters with no discrepancies.

•Prepared and uploaded month end journal entries and reconcile payroll related accounts to the general ledger.

•Maintained Payroll Data on ADP System EV4 including auditing payroll deductions and benefits for accuracy against outside vendors.

•401k and HRIS upgrade.

•Participated as a team member with the company wide code standardization.

•Worked with other team member and subsidiaries with the Service Center consolidation.

•Project Mgr for the transition of three subsidiaries from ADP PCPW system to the ADP EPRISE EV4 system.

•Prepared Workmen’s Compensation information for Audit.

•Maintained State and Local Taxes and registration for New States

Cookson Electronics/ Enthone 1990-2005

Payroll Process Manager

•Transitioned Division headquarters payroll to Enthone Payroll Department with no discrepancies.

•Represented and Drove Enthone Business unit participation on Division wide HRIS implementation team resulting in effective project completion on time and under budget.

•Upheld Payroll Data on ADP HRIS System EV3 including auditing payroll deductions for accuracy against outside vendors.

•Administered multiple company benefits. (I.e. Tuition reimbursement, relocation, 401k with match).

•Prepared and uploaded month end journal entries and reconcile payroll related accounts to the General Ledger.

•Represented Enthone Business unit to Divisional Headquarters on Employee Policy handbook project and U.S. Divisional forms project.

•Supervised Sales Commission, Process Employee Expense reports, company credit cards and company cars.

•Project Team Member for Finance and Human Resource on ARIBA Procurement System implementation.

•Accountable for initial and continual data integrity i.e. purchasing authorization, employee approval flow.

•Trained employee population on ARIBA Procurement System.

•Work closely with Hr department to help in preparation with HR/Payroll training

•Maintain and track all employee education background.

EDUCATION

Southern Connecticut State University

Graduated (Bachelor of Science Degree) Major- Elementary Education

Lincoln College of New England

Associated degree - Major- Health Information Technology

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