Product Owner / Sr. Business Analyst

Product Management Business Analysis Data Analysis Process Mapping Client Communication Training Agile Methodologies Implementation Release Planning Loan Origination Automotive Financing

Results driven professional offering 10+ years of business and technology expertise with proven ability in managing, building and delivering complex software solutions from pre sales to delivery.

Recognized change agent with proven ability to lead a variety of complex technology projects from concept to implementation.

Profound knowledge of industry standard methodologies in Software Development Life Cycle, (Waterfall, Agile & other SDLC implementation).

Experienced in client communication, relationship building, eliciting business requirements, conducting CIW session, gap analysis, User Acceptance Testing (UAT), functional walk through, data analysis, mapping and validation.

Multiple nominations for pinnacle of performance excellence award in DataScan Technologies.

Ability to quickly learn new and emerging technologies and adapt to changing business needs.

EXPERIENCE

DataScan Technologies Lead Business & Data Analyst Alpharetta, GA 07/2008 – 07/2016

WMS/DAS/RMSA

Lead Business & Data Analyst for Wholesale Automotive Lending/Finance and Risk Management Systems (WMS/RMS/DAS), a wholesale floor plan accounting, dealer access and risk management system which is used by banking and captive finance industries, dealerships to manage floor plan loans, process payments, monitor assets and manage dealer risk via asset audits and inspection process.

As a Product Owner, conducted surveys to gather information from end users about desired features in the product and evaluated inputs with Product Manager to develop and maintain product roadmap and product backlog. Duties included creation of epics, user stories for the sprints; provide inputs for sprint planning, attend daily scrum, sprint review and sprint retrospective meetings. Assisted in testing associated Sprint Stories for Acceptance Signoff.

As a Lead / Senior Business Analyst, attended business observation visit to client sites, delivered product presentations to prospective clients; conducted walk through of new product features to internal departments; mentored junior BAs and coached distributed team on agile & scrum roles, routines and responsibilities; defined best practices and led lean six sigma and Kanban initiatives for process improvements.

Interviewed external stakeholders to document business requirements; led business impact analysis sessions with SDLC teams to estimate work efforts and serve as functional SME for other groups.

Duties also included developing use cases, entity relationships, business process flows, data flow diagrams to represent requirements, gap analysis for new and conversion projects; cost estimates, document statements of work (SOW), lead kickoff meeting, review design, test (QA & UAT) strategy and document release notes.

Interviewed business analyst candidates and hired suitable internal and external resources for the team.

As a Senior Data Analyst, responsible for understanding of new client products, interpretation and documentation of source data; develop a data migration strategy that retains all source data into the new database.

Assist clients with their data extract, explain the conversion process, define data requirements and work with them to correct data in their legacy systems and prepare for the data conversion cycle.

Work with data analysts to transform large volumes of complex data from disparate source systems into DataScan’s floor plan database utilizing complex SQL stored procedures, ETL tools and Excel.

Monitor conversion process to verify and resolve conversion issues; validate accuracy of data by executing test scripts and generating variety of reports; review the conversion results (reports, balancing of systems, balancing system conversion to associated General Ledger accounts, errors) with the customer and obtain client sign-off.

Participate in the analysis, design and development of complex processes to transform, enhance and load client data.

Omnisoft Inc. Senior Systems Analyst Atlanta,GA 06/2007 – 06/2008

DataScan Technologies, Alpharetta

Sr. Systems Analyst & Subject Matter Expert on risk management system that provides with most up-to-date audit information, reports and audit history details of assets.

Duties included requirements review, creating detailed functional designs, wireframes, reviewing/approving functional/technical designs, estimates, data modeling, liaison with data conversion team, EDI mappings and system testing for loan flooring, payments (EDI, ACH, EFT)and reports.

Developed the concepts of Risk Management Stand-Alone system to facilitate migration of clients from legacy system with least cost in terms of setup and coding efforts.

Jean Martin Inc. System Analyst NYC, NY 07/2006 – 06/2007

Mckesson, Alpharetta, GA

Worked as part of an agile team to implement the Mckesson Enterprise Portal, which provides company and BU specific news, announcement and alerts.

Duties included development of portal content categorizations and personalization strategy for role specific content portlets in vignette portal; review and approve test plan strategies; document and triage defects using HPQC.

Harcourt, Orlando, FL

Business Analyst for Trophies Resource Manager product that provides tools and methods for teachers to instruct and evaluate reading for K-3 students. Created use cases, estimates, design and development for teacher’s class management features and documented requirements for coach role.

Kanbay. Associate Consultant Mumbai, India 04/2004 – 10/2005

Morgan Stanley, UK & USA

Technical Lead for development and support of Missed Business; a tool to identify business lost to competitors and IBD CRM Services; a powerful collaborative relationship management tool.

Duties included requirements gathering, estimates, design and development, review and support UAT. Developed client and contact journals/meeting modules in JAVA & VB services to sync with user calendar via SOAP messages; used DOM parsers, JSP, XML,XSLT and Xpath.

Patni Computers. Software Engineer Mumbai, India 05/2003 – 03/2004

GE Consumer Finance, Stamford, CT

Stabilized and improved the operation efficiency of Electronic Bills Processing and Payments team within 3 months resulting in streamlined and efficient process and coordinated with vendors like FDR, Checkfree, Edocs for ebills.

Directed on/off-shore technical support staff on incident resolution, defect fixes and third party vendors to resolve ebills enrollment issues. Assigned team members to perform root cause analysis and implement permanent solutions. Managed data mapping and delivery of ad-hoc reports to clients that helped the businesses to meet ebills enrollment goals. Applied six sigma (DMADV) techniques to automate report generation process.

Godrej Infotech. Programmer Analyst / Developer Mumbai, India 12/2000 – 04/2003

Email Management System, GCall, Quality for Aerospace, Sales Analysis, BaaN Usage, Order Mgmt Systems

Managed technical tasks on enhancement phases, constructed Java/J2EE programs, web pages, documented test cases for QA and UAT, validated 100% coverage of requirements. Identified the dimension and measures, mapped source and target data elements for varied MS OLAP data-marts, data mining from BaaN systems.

EDUCATION

Bachelor of Engineering (Electronics) - Nagpur University, India

CERTIFICATIONS

Certified Scrum Master (CSM) - 000512433, Lean Six Sigma Process Improvement

TECHNICAL PROFICIENCIES

Caliber RM, Together Architect, SharePoint, Confluence, Jira, Quality Center, MS Visio, Office, Excel, PowerPoint, UML, Agile/SCRUM, Waterfall, Kanban, Six Sigma, MS Outlook.

SQL Queries, Oracle, MS SQL, OLAP, Informatica, SAP Business Objects (Web Intelligence), TOAD.

JAVA, WebServices, JSP, XML, XSLT, Unix, Linux, MF COBOL, BillDirect, Vignette Portal, Eclipse, Jenkins, Git.

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