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Quality Engineer Customer Service

Location:
Oxford, MS, 38655
Posted:
August 19, 2016

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Resume:

John M. McKinion

Permanent Address

*** *** ****** ****

Taylor, MS 38673

Phone: 662-***-****

Email: acv8xb@r.postjobfree.com

Summary

Skilled professional with a Bachelor of Science in Civil Engineering and a minor in Business Administration. Recent work has been in the manufacturing industry working with metal fabrication, data analysis, product development, quality requirements and procedures, and providing excellent customer service. I see myself as being able to grow and contribute through continuous learning and exceeding customer expectations.

Education

University of Mississippi Graduation Date:

University, MS May 2011

Bachelor of Science in Civil Engineering

Minor Business Administration

Work Experience

Crown Cork & Seal (Batesville, MS)

Quality Engineer / SPC / WCP Coordinator (August 2015 – Present)

●Quality Engineer for Aluminum beverage cans and ends manufacturer

●Statistical Process Control Coordinator

●Analyze and report data to departments and upper management to suggest changes in tooling or process

●World Class Performance Coordinator

●Safe Quality Food Practitioner and ensure that all SQF requirements are fulfilled and certification is renewed

●Lead and participate in teams to reduce spoilage, held product, safety concerns and improve efficiency, quality, and production

●Champion of all product testing which includes automatic gauging and manual backup gauges

●Perform Accuracy and Gauge R&R studies on all testing equipment

●Conduct various audits on staff and processes and ensure quality checks are being performed

●Implement process and quality improvements and train employees when changes are made

●Create work instructions and SOPs on testing equipment and manufacturing processes

●Prepare Corrective Action Responses (CAR) with root-cause analysis to explain any issue and offer a corrective action to resolve issues

●Travel to customer and supplier facilities for any quality related issues or approval

●Work with customers to ensure that quality requirements are met and host them during plant visits

Luvata Grenada LLC (Grenada, MS)

Quality Engineer (July 2012 – August 2015)

●Quality Engineer for a heavy condenser and evaporator coil manufacturer

●Help determine new processes and procedures to resolve any quality issues

●Write work instructions, checklists, and any other forms to ensure that all quality standards are met

●Perform Production Part Approval Processes (PPAP), First Article Inspections (FAI), and Failure Mode Effects Analysis (FMEA) on parts and new product development

●Conduct various audits on staff and processes

●Ensure that all ISO 9001 requirements and procedures are being fulfilled and certification is renewed

●Work with customers to ensure that quality requirements are met and host them during plant visits

●Prepare Corrective Action Responses (CAR) with root-cause analysis to explain any issue and offer a corrective action to resolve issues

●Travel to customer and supplier facilities for any quality related issues and work on finished units in the field

●Work with copper, aluminum, galvanized steel, and stainless steel fabrication and processes

BorgWarner, Inc (Water Valley, MS)

Contract Engineer (August 2011 – July 2012)

●Assisted Product Engineering in testing, analyzing, and interpreting data for automatic transmission solenoids for Ford, GM, and Chrysler

●Assisted Manufacturing Engineering in repairing and maintaining pneumatic and electrical controls and sensors on the production lines

●Designed various custom parts with AutoCAD, got tool and die to make parts, and ensured functionality of designed parts.

●Wrote work instructions on various tasks and processes

●Performed daily Microsoft Office tasks

National Center for Computational Hydroscience and Engineering (NCCHE) (University of Mississippi, Oxford, MS)

Research Assistant (February 2009 – September 2010)

●Worked as a research assistant under Dr. Yan Ding

●Prepared Microsoft Word and Excel assignments

●Prepared CCHE-2D computer models (NCCHE) that show two-dimensional simulation and analysis of river flows, non-uniform sediment transport, morphologic processes, coastal processes, pollutant transport, and water quality

Hackberry Farms (Merigold, MS)

Farm Technician April 2001 – July 2006

●Assisted seasonal farming operations to grow soybeans, rice, wheat, and corn

●Operated heavy equipment with implements for various farming tasks

●Helped maintain and repair equipment when needed

●Ensured that crops were watered regularly and applied chemicals when needed

Skills

Microsoft Word, Excel, PowerPoint, AutoCAD, CCHE2D, Multisim, Mathlab, SAP, Mathematica, Google Earth, HEC-RAS, Fortran, C++, Auto-Mechanics 1 & 2, SAP, Solid Works, Heavy Machinery, Brazing, Welding, 8D Methodology, Small Engine Repair, North West Analytical, SPC, Gauge Studies, JMP

References available upon request



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