Quality Engineer Customer Service
Resume:
John M. McKinion
Permanent Address
Taylor, MS 38673
Phone: 662-***-****
Email: ********@*****.***
Summary
Skilled professional with a Bachelor of Science in Civil Engineering and a minor in Business Administration. Recent work has been in the manufacturing industry working with metal fabrication, data analysis, product development, quality requirements and procedures, and providing excellent customer service. I see myself as being able to grow and contribute through continuous learning and exceeding customer expectations.
Education
University of Mississippi Graduation Date:
University, MS May 2011
Bachelor of Science in Civil Engineering
Minor Business Administration
Work Experience
Crown Cork & Seal (Batesville, MS)
Quality Engineer / SPC / WCP Coordinator (August 2015 – Present)
●Quality Engineer for Aluminum beverage cans and ends manufacturer
●Statistical Process Control Coordinator
●Analyze and report data to departments and upper management to suggest changes in tooling or process
●World Class Performance Coordinator
●Safe Quality Food Practitioner and ensure that all SQF requirements are fulfilled and certification is renewed
●Lead and participate in teams to reduce spoilage, held product, safety concerns and improve efficiency, quality, and production
●Champion of all product testing which includes automatic gauging and manual backup gauges
●Perform Accuracy and Gauge R&R studies on all testing equipment
●Conduct various audits on staff and processes and ensure quality checks are being performed
●Implement process and quality improvements and train employees when changes are made
●Create work instructions and SOPs on testing equipment and manufacturing processes
●Prepare Corrective Action Responses (CAR) with root-cause analysis to explain any issue and offer a corrective action to resolve issues
●Travel to customer and supplier facilities for any quality related issues or approval
●Work with customers to ensure that quality requirements are met and host them during plant visits
Luvata Grenada LLC (Grenada, MS)
Quality Engineer (July 2012 – August 2015)
●Quality Engineer for a heavy condenser and evaporator coil manufacturer
●Help determine new processes and procedures to resolve any quality issues
●Write work instructions, checklists, and any other forms to ensure that all quality standards are met
●Perform Production Part Approval Processes (PPAP), First Article Inspections (FAI), and Failure Mode Effects Analysis (FMEA) on parts and new product development
●Conduct various audits on staff and processes
●Ensure that all ISO 9001 requirements and procedures are being fulfilled and certification is renewed
●Work with customers to ensure that quality requirements are met and host them during plant visits
●Prepare Corrective Action Responses (CAR) with root-cause analysis to explain any issue and offer a corrective action to resolve issues
●Travel to customer and supplier facilities for any quality related issues and work on finished units in the field
●Work with copper, aluminum, galvanized steel, and stainless steel fabrication and processes
BorgWarner, Inc (Water Valley, MS)
Contract Engineer (August 2011 – July 2012)
●Assisted Product Engineering in testing, analyzing, and interpreting data for automatic transmission solenoids for Ford, GM, and Chrysler
●Assisted Manufacturing Engineering in repairing and maintaining pneumatic and electrical controls and sensors on the production lines
●Designed various custom parts with AutoCAD, got tool and die to make parts, and ensured functionality of designed parts.
●Wrote work instructions on various tasks and processes
●Performed daily Microsoft Office tasks
National Center for Computational Hydroscience and Engineering (NCCHE) (University of Mississippi, Oxford, MS)
Research Assistant (February 2009 – September 2010)
●Worked as a research assistant under Dr. Yan Ding
●Prepared Microsoft Word and Excel assignments
●Prepared CCHE-2D computer models (NCCHE) that show two-dimensional simulation and analysis of river flows, non-uniform sediment transport, morphologic processes, coastal processes, pollutant transport, and water quality
Hackberry Farms (Merigold, MS)
Farm Technician April 2001 – July 2006
●Assisted seasonal farming operations to grow soybeans, rice, wheat, and corn
●Operated heavy equipment with implements for various farming tasks
●Helped maintain and repair equipment when needed
●Ensured that crops were watered regularly and applied chemicals when needed
Skills
Microsoft Word, Excel, PowerPoint, AutoCAD, CCHE2D, Multisim, Mathlab, SAP, Mathematica, Google Earth, HEC-RAS, Fortran, C++, Auto-Mechanics 1 & 2, SAP, Solid Works, Heavy Machinery, Brazing, Welding, 8D Methodology, Small Engine Repair, North West Analytical, SPC, Gauge Studies, JMP
References available upon request
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