Customer Service Representative

ELIZABETH FLORES MILLIGAN

**** ****** ***** **** *****, TX 76137 United States 817-***-**** *************@*****.***

Professional Experience

FLEXTRONICS, FORT WORTH, TX, UNITED STATES

Line Lead/Assembler 3, July 2013- Jan 2015

Direct and coordinate the activities of employees in the production of goods

Maintain operation data, such as time, production and prepare reports of production results

Enforce safety and sanitation regulations

Set up material and machine for assembly

Inventory and order material for production of goods

Check and compare BOM ( Build of Material) startup of carrier for assembly of phones before starting

Input Flex Flow and MOS data into machines for each and every carrier

Examine accessories and manuals before assembly of each and every different carrier change over

Ability to change and install ribbon and labels to machines used on the line

Move and receive inventory material to and forth according to business needs between departments

Confer with manager about employees and issues on a regular basis

NEW BREED, FORT WORTH, TX, UNITED STATES

Line Lead, September 2006- August 2011

Inspect products or equipment to detect defects or malfunctions.

Recommend personnel actions such as hiring’s and promotions.

Observe work and monitor and other indicators to ensure that operators conform to production or processing standards.

Maintain operations data, such as time, production and prepare management reports of production results.

Direct and coordinate the activities of employees engaged in the production or processing of goods.

Plan and establish work assignments and production sequences to meet production goals.

Enforce safety and sanitation regulations.

Demonstrate equipment operations and work and safety procedures to new employees, or assign employees to experienced workers for training.

Set up and adjust machines and equipment.

Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.

Confer with management or subordinates to resolve worker problems, complaints, or grievances.

Confer with other supervisors to coordinate operations and activities within or between departments.

UNTHSC- River Oaks medical office River Oaks, TX United States

Medical Assistant December 2005- May 2006

Change dressings on wounds.

Operate x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.

Perform routine laboratory tests and sample analyses.

Perform general office duties such as answering telephones, taking dictation or completing insurance forms.

Explain treatment procedures, medications, diets and physicians' instructions to patients.

Show patients to examination rooms and prepare them for the physician.

Greet and log in patients arriving at office or clinic.

Schedule appointments for patients.

Clean and sterilize instruments and dispose of contaminated supplies.

Record patients' medical history, vital statistics and information such as test results in medical records.

Authorize drug refills and provide prescription information to pharmacies.

Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections or removing sutures.

Prepare and administer medications as directed by a physician.

Keep financial records and perform other bookkeeping duties, such as handling credit and collections and mailing monthly statements to patients.

Set up medical laboratory equipment.

Interview patients to obtain medical information and measure their vital signs, weight, and height.

Inventory and order medical, lab, or office supplies and equipment.

Contact medical facilities or departments to schedule patients for tests or admission.

Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.

TALECRIS PLASMA CENTER, FORT WORTH, TX, UNITED STATES

Phlebotomist, May 2005 – December 2005

FARMERS INSURANCE, FORT WORTH, TX, UNITED STATES

Customer Service Representative, January 1999 – September 1999

COMPUTER CITY CORPORATE, FORT WORTH, TX, UNITED STATES

Payroll Specialist, June 1998- January 1999

REGAL STAFFING, FORT WORTH, TX, UNITED STATES

Service Representative, January 1998- June 1998

MONTGOMERY WARDS, FORT WORTH, TX, UNITED STATES

Customer Service, November 1992 – May 1996

Education

ATI-NORTH RICHLAND HILLS CAMPUS, TX, UNITED STATES

Medical Assistant May 2005

W.E. BOSWELL, SAGINAW, TX, UNITED STATES

High School, May 1992

ADDITIONAL SKILLS

Experience in Microsoft Office (Word, Outlook, Excel)

Languages- (Spanish) Fluent. I can speak, translate, read and write it.

10 Key

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