Customer Service Operator
Resume:
Richmond, California *****
Micheal S. French
**************@*****.***
*******@***********.***
Core competencies:
Strong organizational skills
Safety conscience
Project management skills
Word Processing
Proficient in MS Office Suite
Proficient in Mechanical skills
Experience:
West Valley Temporary Agency
Aug 2015 – Current
Stationed at Fremont Tesla
Door handle assembly associate – trained in six of the seven postions.
Capable of running up to three positions at once
Cleaning and safety priority oriented
Blue Apron, Inventory Control
April 2015 – Sept 2015
Inventory accounting including tracking change of custody of materials and processes
Organizing storages to maximize product storage spaces
Cleaning all three storage locations to food service quality
Use of forklift, power jack, and Zamboni to assist with inventory and storages
Cal-Rite, Delivery Driver
Nov 2014 – Dec 2014
Driving a light vehicle, 30 foot truck, with a capacity of less than 26,000 pounds Gross Vehicle Weight (GVW), primarily to deliver merchandise or to deliver packages. This included loading and unloading vehicle.
Setting up routes.
Organizing parcels to minimize stop times
Henkel inc, Production Operator
May 2014 – Oct 2014
Requires the precise chemical and physical manipulation of materials and products through the execution of manufacturing instructions, safety procedures, proper waste disposal procedures, standard operating procedures and other production related documentation.
Effectively function within a team environment or work as an individual contributor and is responsible for his/her level of authority for ensuring compliance with all approved policies, procedures, and practices of the Bay Point facility.
Ensure proper documentation and record keeping of hours worked, details on products produced and training records.
Safely operate Manufacturing Equipment using detailed instructions and daily inspections of assigned machinery, equipment and infrastructure.
Practice good housekeeping habits to ensure the work areas are clean and organized at the end of the assigned shift.
Must be able to adjust to changes in workflow, prioritize as needed, and meet deadlines.
Work on Health, Safety and Environmental Teams to continuously improve work processes, aid in other areas, train other operators and other special projects assigned by Henkel Personnel.
Rite Aid, Wellness Ambassador
May 2013 – November 2013
Responsible for bringing in new customers
Troubleshooting issues from Pharmacy to parking lot
Customer service including complaints, assistance, and product suggestion/recommendation
Rotating stock and keeping store clean
Shell Oil company, Board Operator
January 1995 – August 2009
Responsible for controlling continuous operation of petroleum refining and processing units to produce products, such as gasoline, kerosene, and fuel and lubricating oils, by such methods as distillation, absorption, extraction, adsorption, and thermal.
Reading processing schedules, operating logs, test results of oil samples, and laboratory recommendations to determine changes in equipment controls required to produce specified quantity and quality of product.
Moving and setting controls, such as knobs, valves, switches, levers, and index arms, on control panels to control process variables, such as flows, temperatures, pressures, vacuum, time, catalyst, and chemicals, by automatic regulation and remote control of processing units, such as heaters, furnaces, compressors, exchangers, reactors, quenchers, stabilizers, fractionators, rechargers, absorbers, strippers, debutanizers, stills, and towers.
Moving controls to regulate valves, pumps, compressors, and auxiliary equipment to direct flow of product.
Reading temperature and pressure gauges and flow meters, records readings, and compiles operating records.
Determining malfunctioning units by observing control instruments, such as meters and gauges, or by automatic warning signals, such as lights and sounding of horns. Also doing inspections for equipment to determine location and nature of malfunction, such as leaks, breakages, and faulty valves.
Determining need for schedules and performs repair and maintenance of equipment.
Patrolling units to verify safe and efficient operating conditions. Sampling liquids and gases and testing products for chemical characteristics and color.
PG&E, Auxiliary Operator
June 1990 – December 1994
Palo Alto Police Department, Police Clerk
October 1989 – June 1990
Education
High School Diploma - 1987
Salesian High - Richmond, CA
First Responder - 2008
Reno University – Elko, NV
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