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Customer Service,Data Entry, microsoft office, timeliness

Location:
Oxford, AL, 36203
Posted:
August 19, 2016

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Resume:

Kendra D. Brown

*****.********@*****.***

256-***-****(510-***-****

PROFESSIONAL SUMMARY

Competent and dedicated individual with significant experience serving all levels of management including senior level; skilled in the coordination, planning, and supporting of operational and administrative functions; understands the importance of a cheerful disposition, discipline, and confidentiality in the workplace. Also, a mother of two with years of experience with different attitudes, planning, crafting, gaming, homeschooling, etc.

SKILLS

Sunday School teacher and the mother of two children, so many years of crafting and story time

Excellent organizational skills

Able to communicate with all levels of management and staff

Proficient in Microsoft Word, Excel, and PowerPoint

Data entry

Accuracy and attention to detail

Office machines

Multi-line telephone

Able to handle multiple assignments

Able to work Independently or as a team player

WORK HISTORY

Office Manager Smith’s Mobile Detail

July ‘15 – Present Eastaboga, AL

Assisted with tax preparation

Designed marketing material

Keyed correspondence

Prepared invoices

Keyed reports and correspondence

Maintained current and accurate databases

Plant Secretary/Purchasing Agent Tape Craft

July ‘04 – April ‘09 Oxford, AL

Communicated with companies from Korea as well as local vendors in order to obtain and secure raw materials for production

Arranged and scheduled freight containers to arrive in a timely matter from overseas by conferring with a third party contractors

Gathered information for various reports for the Vice President as well as monthly reports for the President

Worked with the Accounting department in order to process accounts receivables

Tracked employees absences

Determined and notified departments of efficiency and progress daily

Assisted with time cards

Assisted with occasional applicant screening and skill level evaluations

Documented and distributed minutes from any meetings attended

Instituted a means for tracking production by fiber type, yards, and number of warps which led to a greater efficiency when working on monthly and quarterly reports as well as inventory control

Collaborated with Customer Service and Planning departments in order to calculate and process the amount of material needed to complete a job

Assisted placing orders on proper jobs, ran weekly and daily reports for the Vice President

Screened and transferred calls

Conducted weekly safety meetings

Handled office supplies for department

Entrusted to mange office in supervisor’s absence

Provided timely, courteous, and knowledgeable responses to information requests

Earned excellent marks on performance reviews, with citations for excellence in areas including ability to learn and master new concepts, positive work ethic

Jr. Loan Processor Colonial Bank

July ‘03 – ‘03 Anniston, AL

Obtained necessary documentation (i.e., loan applications, credit documents, appraisals, etc.) to process and complete mortgage loan files

Verified documentation for accuracy and completeness according to established policies and procedures

Performed administrative tasks to support the mortgage loan servicing group

Secretary/Administrative SciTech Services Inc.

Oct ’02 - May ’03 Anniston, AL

As a contract escort for DTRA (Defense Threat Reduction Agency)…maintained daily logs utilizing Word and Excel

Checked for CAMINS (Chemical Accountability Management and Information Network)

Maintained department files

Provided administrative support as needed

Administered very professional behavior while being a team player

Administrative Assistant Westinghouse Anniston

Aug ’00 - Oct ‘02 Anniston, AL

Assisted in preparing procedures for personnel manual

Performed data entry

Maintained department files

Prepared presentation aids

Provided administrative support to the Logistics, Contracts, and Human Resources Departments

Work with PowerPoint, Excel, and MP2

Provided daily reports, create databases, assist with creating master database for the site’s Logistics Department

Created a filing system that increased the efficiency of locating parts & supplies by 92%

Underwent various training courses that prepared me for contact with nerve agent, the event of a nerve agent spill, and various other training courses that taught safety and knowledge of the plant and how it worked

Assisted in the count of nerve agent tanks in bonkers.

Office Manager Occupational Resolutions

May ‘99 Jan ‘01 Anniston, AL

Created databases

Set up a file system to increase efficiency in the office

Answered phones, handled mail, prepared correspondence

Processed Medicaid billing

Performed miscellaneous tasks as assigned.

EDUCATION

AA Business Administration 4.0 GPA Gadsden State Community College

1998-2000

Honors Diploma 3.6 GPA Anniston High School

1992-1996

REFERENCES

Ike Nchege (Occupational Resolutions) Stephanie Dulaney (Tape Craft)

Marietta, GA 200 Tape Craft Drive, Oxford, AL 3620

256-***-**** 256-***-****

Nathaniel Smith (Smith’s Mobile Detail) Nathaniel Smith (Westinghouse)

Eastaboga, AL 256-***-****

256-***-****

Brenda Hill (Refuge 2 Church, Sunday School Superintendent)

Anniston, AL

256-***-****



Contact this candidate