Mohsin Syed

Hicksville, NY acv8qs@r.postjobfree.com 516-***-****

WORK EXPERIENCE

Commercial Real Estate Administrator & Website Content Manager Premier Commercial Real

Estate - Woodbury, NY

Responsibilities -Maintain a consistent look and feel throughout all web properties -Copy, edit and proofread all web

content -Upload properties on website with accurate descriptions -Ensures operation of equipment by completing

preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment

and techniques. -Provides information by answering questions and requests. -Maintains supplies inventory by checking

stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying

receipt of supplies. -Researching properties on CoStar/LoopNet

Skills Used Exceptional communication and organizational skills Bachelors degree in English, Journalism, Technical

Writing or a related field Passion, Integrity and Energy Reporting Skills Administrative Writing Skills Microsoft Office

Skills Managing Processes Organization Analyzing Information Professionalism, Problem Solving Supply Management

Inventory Control Verbal Communication

Senior Manager Sales and Accounts Global Merchants - January 2015 to December 2016

Responsibilities -Entertain the clients and customers regarding the sales of all goods (i.e. Cars and heavy machinery)

-Checked inventory for stocks, maintain the records for customers and present stock and upcoming inventory managing

software, update records -Proactively managed assigned customer relationships, lead all aspects of the sales process

-Called upon others to assist in solution development and proposal delivery, as needed, or as directed by management

-Proactively managed customers satisfaction and service delivery by anticipating potential service problems, and

monitoring satisfaction

Accomplishments

Achieved assigned sales quota

Met assigned expectations for profitability

Established customer account plans that meet company standards in all assigned accounts.

Maintained high customer satisfaction ratings that met company standards

Skills Used PC proficiency Patience during periods of telephone-intensive work Leadership in all aspect of sales

Desktop, Software & Network Support Internet Cafe - July 2010 to October 2014

Responsibilities -Serve as principle point of contact -Communicate with users & vendors of varying levels of technical

expertise -Load software packages such as network components, operating systems, and office applications -Install

hardware components like disk drives, printers, keyboards, fax machines -Troubleshoot software & hardware failure &

determine network problems -Perform Backup & recovery software upgrades -Install, repair, & conduct preventive

maintenance of personal computers -Assist in training users as necessary -Integrate & test activities by migrating

applications from development to operational environment -Troubleshoot software & engage technical resources to

resolve -Analyze user information needs. -Manage customer relations & expectations.

Accomplishments Increased security & performance of systems by implementing new antivirus software & critical

system updates Introduced disk-cloning procedures for streamlined OS system implementation Substantially ensured

desktop computers interconnected seamlessly with diverse systems Improved hardware & software vendor

communication to ensure new equipment was installed & operated in schedule

Skills Used Managing customer relations & expectations Communication both orally and in writing Troubleshooting &

maintaining operating system, software applications, & computer hardware Establishing and maintaining effective

working relationships Managing junior techs & employees

Freelance Virtual Assistant/Loan Processor Faysal Bank - May 2005 to November 2011

Responsibilities -Helped to provide financial solutions, mortgages, personal and business loans

-Used provided client details to create a number of compliance documents & requested any missing information from

the client via email. -Ensured all required data was received for the loans -Followed the loan through to completion.

-Emailed and at times talked to the banks support team to get updates. -Real Estate & Auto Sales

Skills Used -Data Entry -PC/Software -Following systems -Show initiative -Fluent English, Urdu, Punjabi, Hindi -Good

communication skills -Attention to detail -Organized -Practical Math knowledge -Document creation & analysis

-Windows 7, 8, Word, Excel, OneNote

As a Teacher (English & Urdu) January 2012 to December 2015

Served as a teacher at Grammar Public School Rawalpindi Pakistan (Middle and High School). Taught English and

Urdu as a Subject, Language Grammar and achieved 80% passing A+ and A grades in result of students in 5th to 8th

standard. Taught not only to teach students but to make them good at what is being taught, creating a great studying

environment by materializing and using pictures and sceneries to explain the concepts and scenarios by giving good

common practice examples and sentences. Maintained discipline in the classroom, methodically providing resources

and simplify lesson plans in line curriculum objectives and assist students to prepare for examinations. Assess and look

after students progress throughout the term and work closely with other staff and colleagues to efficiently plan and

coordinate work. Provided informative presentations to students regarding different areas of studies and make sure that

all students fully comprehend all aspects of the curriculum.

Lead Data Entry Operator National Database and Registration Authority (NADRA) Government of

Pakistan - February 2007 to July 2009

Responsibilities -Collect Data and information -Data uploading on a particular software -Apply data program techniques

and procedures -Snapshot, fingerprint and signature verification of data provided by individuals -processing of identity

cards and other relevant certificates and documents offered -Generate reports, store completed work in designated

locations and perform backup operations -Maintaining a record for receiving and delivering of documents, mail and e

mail. -Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry

Skills Used Good communication skills, both written and verbal A polite phone manner Good customer service skills

Self-motivation The ability to work independently and part of a team A conscientious and responsible working attitude

Accuracy and good attention to detail The ability to do the same task for long periods of time The ability to work under

pressure and to tight deadlines

Bi-Lingual skills:

1. English

2. Urdu (written and verbal both)/Hindi (verbal only)

3. Punjabi (written and verbal both)

EDUCATION

BA in Journalism & M.A Political Science (Continued) Punjab University

SKILLS

Office Management (5 years), Hardware & Software Trouble shooting (5 years), Phone Support, Desktop Support,

Desktop Operating Systems (10+ years), Microsoft networking (2 years), Operating System Software (XP, Vista, 7,8,10l

(10+ years), Computer Hardware (Basic Knowledge) (10+ years), Backup Technology (2 years), Java Script (1 year),

C++ (Less than 1 year), Office Equipment Installation & Maintenance (7 years), Microsoft Word: Create & Import Master

Documents (7 years), Printing/Emailing Mail Merger documents (5 years), Microsoft Excel: PowerPoint Interactive

Presentations (2 years), Customer Service Skills (5 years), Interpersonal Skills, Media Relations, Social Networking,

Real Estate, Automotive Sales, Research, Loans, Market Research, Marketing Communications.

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