Customer Service Management

Sachin K. Budhathoki

*/** ******* **, ******* ViC 041******* ********************@*******.***

Talented young professional with skills and training

Business Management/ICT Business Analyst/web design and development (Project)/IT support

Highly motivated and confident IT/Management graduate with great knowledge of IT systems and hardware’s. Able to take own initiative, working alone or as a part of a team. Able to follow strict guidelines and practices under pressure to meet deadlines or objectives. Excellent communication and organizational skills with a strong work ethic and determination to succeed. Enthusiastic learner, eager to meet new challenges to get ahead in the IT industry.

Education Summary:

BACHELOR OF IT (BUSINESS SYSTEMS JULY 2016 FEDERATION UNIVERSITY AUSTRALIA

Major: Computing and Information Systems Management.

IT NETWORKING AND SECURITY OCTOBER 2014 VICTORIAN INSTITUTE OF CULINIARY ART AND TECHNOLOGY

Major: Networking and Security.

DIPLOMA OF MANAGEMENT SEPTEMBER 2011 AUSWIDE INSITUTUTE OF TRAINING

Major: Business Management and Administration

GPA:

5.2

English Language:

IELTS 7 each.

Skill Summary:

Have experience in website design and development and hardware troubleshooting as well as customer service front desk. Also exposure to a wide variety of languages and software including: SAP, PHP, HTML, CSS, Excel, SQL, Dreamweaver, GIMP.

Furthermore, I have solid experience in various stages of software development life cycle. Also been involved with different testing techniques and relevant documentation.

Career Objective:

As an IT Administrator/Business Analyst, looking to obtain any IT Support/Admin role to continue the career to utilize creative IT skills and experience towards further career development delivering outstanding results.

Experience

CUSTOMER SERVICE/AUDIO TYPING CAPITAL RADIOLOGY 2012 – ONGOING

Reference

Capital Radiology.

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