Purchasing and Administration

Accomplished business and IT procurement professional offering over 25 years of experience in purchasing, inventory management, invoicing/cost accounting, customer relations, and systems administration. Self-motivated professional that excels in detail-oriented responsibilities, developing creative solutions and working both independently and in a team.

Proven ability to provide excellent customer relations through effective communication, integrity and commitment to the highest quality of service. Dedication to improving customer experience through cost savings, invoice reconciliation, and value creation.

Asset/inventory management

Supervision of Co-op students

Customer Relations

Auditing

Purchasing

Contract negotiation

Invoicing / Cost Control

Software application training

Process Development

Service request delagation

Procurement Analyst, 2007-Present Koch Business Solutions Green Bay, WI

Key Contributions:

•Facilitated and distributed over 21,000 customer requests annually resulting in meeting and exceeding defined customer service level agreements

•Validated and managed 1,600 receiving requests monthly and provided timely invoicing (within 24 hours) of customer order receipts.

•Managed and analyzed asset/inventory tracking critical for volume discounts, resource allocation, customer reporting and software compliance resulting in cost savings and software license management.

•Collaborated with customers to identify the complexities of their accounting system, providing accurate billing for client purchase orders.

•Employed strong knowledge of hardware and software standards to assess requests for procurement ensuring accurate team assignment and resolution.

•Sustained asset database resulting in accurate tracking documentation.

Hardware & Software Server Maintenance Administrator, 2005-2007 Georgia Pacific Green Bay, WI

Key Contributions:

•Cultivated an outstanding reputation by building strong customer relationships which developed trust in decision making and confidence in negotiations providing thousands of dollars in savings in client contracts.

•Negotiated and renewed client contracts saving over $700,000 annually.

•Assessed server software & hardware maintenance invoice renewals valued at $1.5 million giving our customers accurate billing information to make cost saving decisions.

Business Analyst, 2000-2005 Georgia Pacific Green Bay, WI

Key Contributions:

•My involvement in the development and design of the procurement project team asset tool “Darts” (Desktop Asset Tracking System)

•Implemented software asset tracking and software auditing to assure compliance for Georgia Pacific Consumer Products Group at all remote mills. The discrepancies found on software ownership resulted in recommendation of purchases to eliminate the remote sites of a costly penalty if audited by Microsoft

•Advised in the company’s legal procedures for their hardware asset disposal requests and facilitated the process.

Desktop analyst, 1997-2000 Fort James Green Bay, WI

Desktop Licensing and Training Support, Personal Computing Coordinator, End User Computing Assistant, Help Desk Support, Fort Howard Green Bay, WI

•Supervisory experience for twelve years providing mentoring and coaching to co-op students

•Developed and implemented the training program ‘Train the Trainer’ for an Electronic Mail System (SYSM)

•Financial Excellence Training developed knowledge of capital spend and expense funding

•Tracom Social Style Course developed leadership skills through management of different social styles

•Experience with MS Word, MS Excel, PowerPoint, Lotus Organizer and SAP

•Attended several courses in Goal Setting, Positive thinking, and Quality Achievements

•Quality Work Group Training – “Success Skills” Intro to LAN

•Experience in ePlus Procurement system (purchasing, receiving, and invoicing components)

•Organized and lead mission teams to Thailand three years

•Trained in Contract Management Database improving customer contract information

•Evaluated 6 different purchasing systems and recommended the best value and greatest efficiencies

•Event coordinator for over 25 years for non-profit organizations, corporate, and personal events and programs including negotiations and coordination of vendors, venues, and marketing for clients

•Organized and lead volunteer Hurricane Katrina disaster relief teams to New Orleans 2005, 2006 and 2007

REFERENCES - WORK

Amy Woitkovich HP Enterprise 404-***-****

IT Business Analyst

Glenna Hageman Koch Business Solutions 316-***-****

IT Project Coordinator

Ashley Weldon Koch Business Solutions 316-***-****

IT Procurement Supervisor

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