Experienced Project Management & Operations Management

Greg Arceneaux

Phone: (***) ***- **** • Email: ***********@*****.***

Experienced Project Management & Operations Management Value Proposition

To make a positive impact, add value, and think innovatively in a position leveraging the experience and skills acquired throughout my successful career across aerospace, engineering, operations management, retail and self- employment.

Experience

Lead Operations Specialist, Calculated Risk, L.P. Harley Davidson Dealership Operations 2014-2015 Leveraged over a decade of motorcycle dealership general and operation management experience to identify and remove obstacles preventing efficient, cost effective, dealership operations and effective selling across five Harley Davidson dealerships.

Trouble Shooting - Business Interruption Prevention

Network Maintenance and PC Troubleshooting

Healthcare Plan Negotiation and Plan Maintenance, Business Insurance Negotiation and Exposure Risk Assessment

Project Management for Facility Improvements

Operations Management (Facility, Processes, Dealer Management System, Training)

Procurement (Capital Equipment & Business Equipment) Major Projects Accomplishments

Project Lead for exterior lighted building sign replacement, creating and incorporating new corporate brand at five separate facilities

Project Lead for server replacements across three aging equipment locations

Project Manager for new, on premise VOIP phone system, linking five geographically separate locations General Manager, Harley Davidson of Waco 2004-2015 Developed a sound business model based on ownership expectations and sustained performance, while cultivating and maintaining a retail friendly environment with an engaged staff attentive to customer needs

Led dealership operations, employee management, profit center oversight, P/L management, and marketing strategies in changing retail environment

Managed dealership profit centers to maintain growth and meet customer expectations

Constantly adapted to role changes while managing the dealership during growth periods by leading marketing and promotions, inventory management, entertainment, facility growth, and employee management

Lead Systems Engineer, L-3 Communications 1992-2004 Company evolved from organization under Chrysler Technologies and Raytheon E-Systems Several lead positions held during tenure at L-3 to include System Safety Engineer, Human Factors Engineer, and Systems Engineer

Engineering design for system, subsystem, and equipment installations on military aircraft for integration of Command, Control, and Communication systems

Each role included Project Cost Account Management working with budgets < $2M and corresponding project schedule maintenance

Led requirement development, engineering design support, product/system development, testing, and requirement verification

Each lead role included Project Cost Account Management, managing budgets of ~ $2M and corresponding project schedule maintenance

Career Accomplishment

Highlight career accomplishment at L-3 was participation in design activities, requirement development, and testing for the NASA Stratospheric Observatory for Infrared Astronomy (SOFIA), an infrared telescope installation in a Boeing 747SP aircraft.

Owner/Operator, Third Coast Technologies, Inc. 1987-1992 Winner of U.S. Chamber of Commerce Award

Founded company originally formed as Toner Cartridges Services (TCS), later to be incorporated as Third Coast Technologies. During the introduction of the laser printer in the corporate business climate, the company was formed to service and supply consumable toner products.

Created a business around the development of a process to re-use (remanufacture) laser printer toner cartridges

Designed a process to re-manufacture used toner cartridges producing a product with OEM performance at half the cost to the consumer

This company was built and maintained by producing a quality product combined with first class printer service maintenance, facilitating growth from a small business to a $2M annual grossing business in 4 years. I truly lived the American Dream in this business! System Safety & Human Factors Engineer, Raytheon E-Systems 1983 -1987 Lead Engineer for multiple DOD aircraft modification programs

Lead System Safety Engineer for Command, Control, and Communication (C3) equipment installations

Lead Human Factors Engineer for communication equipment installations and operator work station designs

Performed airworthiness certification testing for aircraft interior materials

Led Technical Design Reviews with customer and design teams Safety Engineering Intern, Armco Steel 1981-1982

Engineering Intern responsible for implementation of plant safety programs

Led OSHA inspections and problem resolution, accident investigation, machine hazard guarding design, audiometric testing, and industrial hygiene programs Certifications

Licensed Life Accident and Health Agent (Texas - Current)

Sales and consultation for individual life, accident, and major medical health insurance Licensed Life and Health Insurance Counselor (Texas - Current)

Sales and consultation for employer group life, accident, and major medical health insurance Expertise

Skills: Strategic Planning, Innovative Problem Solving, Project Management, Operations Management, Continuous Improvement, Process Improvement, Engineering, Sales Management, Product Development, Retail Management, Inventory Management, Market Strategy, Negotiations, and Leadership. Computer: Microsoft Office (Word, Excel, PowerPoint), Point-of-Sale Software, Inventory Management Software, HRIS Software

Volunteer

ACTS Men’s Christian Ministry – Re-engaging men in their Christian faith St. Louis Catholic Church – Parish Council

Providence Hospital Advisory Committee Member, Waco, Texas Education

Texas A&M University, College Station 1979-1984

Bachelor of Science, Safety Engineering (Industrial Engineering College) Association of Industrial Engineers

Corps of Cadets (4 years)

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