Medical Office Manager
Resume:
Dawn R. Blemaster
**** *. **** **. ** Johns, MI *8879
OBJECTIVE: To work in a field where I can utilize my skills and learn new ones.
QUALIFICATIONS
The positions that I have held in the last 25 plus years have given me many areas of experience. I am currently the Practice Manager at a multi physician office that is fully integrated with an EHR, a Patient Portal and many other upgrades that we have had to integrate to meet meaningful use. I have some experience in managing our 7 servers on a daily basis. I work closely with the physicians to help them maintain their capabilities to meet the 2nd stage of meaningful use. I have experience in billing and have working knowledge of ICD-9, and the upcoming ICD-10. I have helped to set up policies and procedures to help our practice achieve an active status of a Patient Centered Medical Home for the last 4 years. I have referral and prior authorization experience along with accounts receivable, payable and collections. I have experience in the last 8 plus years managing 2 physicians, 1 Nurse Practioner and 8 staff members on a daily basis with scheduling, HR and many other areas as required by a management position. I have learned to trouble shoot software issues as well as hardware problems. I feel that I am a fast learner with an eye for detail. I am able to handle multiple tasks and work well independently, but prefer to be part of a team.
EDUCATION
Charlotte High School – Diploma 1977
BA Starter Program BCBSM – 1994
Excel Academy of Cosmotology – 2004 - 2005
Practice Management Institute – Certificate Certified Medical Office Manager – 2008
Michigan Partners on PATH - 2011
EMPLOYMENT
2006 to Present – St Johns Internal Medicine, Practice Manager, 110 W. Higham, St Johns, MI 48879. 989-***-****. Started as front desk, promoted to Insurance biller then after 2 years was offered the Practice managers position where I manage 8 employees and 2 Physicians and One Nurse Practioner on a daily basis. Also manage the servers to our EMR and am responsible for all Credentialing aspects for the physicians.
2005 – 2006 Nail Technician, licensed though the State of Michigan - Laurie & Carla’s Hair Junction, 116 W. Main St., Maple Rapids, MI 48853. 989-***-****. Pursued personal career as a Nail Tech, managed my schedule as well as answered phones and scheduled clients for the hair dressers and tanners.
1992 – 2005 Medical Assistant, H.J. Devore, D.O. 907 S US 27, St Johns, MI 48878. 989-***-****. Started as a Medical Insurance Biller, also filled in as receptionist and Medical Assistant until 2001 when I became the main Medical Assistant to the Physician. Balanced daily ledgers, posted payments, answered phones scheduled appointments with specialist, scheduled test.
1988 – 1992 Insurance Biller, Optometrist of Lansing, 2117 E. Grand River, Lansing, MI 48912 517-***-****, Billed all claims for the practice, posted payments, backed up the computers, dispensed contact lenses and some glasses.
Personal and Professional References available upon request.
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