Sales Consultant
Resume:
JOSEPH JOHN
Sunnyvale, TX, *5182
Cell: 972-***-****
*************@*****.***
Education: Eastfield College, Mesquite, Texas
Objective: Eager to work for a leading organization in the sales team, utilizing my extensive knowledge and experience in working with clients, to accomplish my ambition of succeeding as part of the company through increased car sales.
SUMMARY: Exceptionally talented Car Sales professional with background in ensuring customer retention and profitability by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
Summary of Qualifications
Profound ability to establish and maintain relationships with customers.
Strong ability to assess individual client needs.
Uncommon negotiation skills, ability to ask for the sale and handle customer requests and overcome objections.
Solid experience working under time constraints and managing priorities.
Remarkable ability to adapt to sudden changes and experience making difficult decisions.
Sound ability to think of innovative ways to get results.
In-depth ability to recover quickly from setbacks.
Immense ability to take responsibility for handling details.
Proven ability to exceed the minimum quota according to dealership standards.
Great knowledge and understanding of terminology of the automobile business and the ability to keep abreast of technological changes in the product.
Excellent knowledge and understanding of equity and values, and the ability to explain depreciation to the customer.
Professional Experience
AutoNation Honda, Lewisville, Texas, USA
September 2014 - Present
Internet Sales Consultant
Established relationships with new customers – Demonstrated the customers the different inventory according to the customers’ needs and wants.
Maintained contact with existing customers through meeting, emails and by phone.
Advised customers regarding payment options; loans and leasing banking terms.
Negotiated delivery and price variations over the phone and emails.
Effectively took care of relevant paperwork.
Maintained familiarity with used cars and stayed updated regarding competitor’s products.
Kept up to date on changes in pricing, different incentives, and campaigns.
Dealt with customers directly, catering for their needs and placing orders accordingly.
Worked closely with the operations and finance team to lay out installment plans for leasing of cars.
Took responsibility for test drives, prepayment inspections and all sales record keeping.
Introduced automobile accessories, explained warranties and all after sale services to clients.
Attended various on the job training on sales and marketing.
Maintained as the top Internet Sales consultant in the dealership.
Awarded 2014 Silver award by the Honda Council of Sales and Leadership for top achievement in the district.
Rusty Wallis Honda, Dallas, Texas, USA
2012 – March 2014
Floor Lead/Sales Consultant
Established personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
Reported to the new vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.
Determined each customer's vehicle needs by asking questions and listening.
Demonstrated new vehicles (includes test drives).
Delivered vehicles to customers. The delivery process ensured that the customer understood the vehicle's operating features, warranty and paperwork.
Took turns for sales staff to negotiate the sale price of vehicles, including any ‘trade-in' price for customers vehicles.
Responsible for help hiring and conducted interviews to develop an excellent sales team.
Attended sales meetings.
Awarded 2013 Silver award by the Honda Council of Sales and Leadership for top achievement in the district.
Awarded Top Salesman for 7 consecutive months
Texas Instruments, Dallas, Texas, USA
1999 – March 2012
Equipment Engineering Manager
Managed maintenance operation for process, product, and equipment engineering activities for semiconductor facility
Verify maintenance procedures in timely and document accurately on a shared drive
Prepared maintenance schedules and conducted quality assurance tests prior to the field release of the equipment
Served as a point of contact for certified vendors and supervised maintenance activities and tracking equipment status
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