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Customer Service Sales

Location:
Newark, New Jersey, United States
Salary:
16.00 HR
Posted:
January 31, 2018

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Resume:

Theresa Truesdale

P.O.BOX *** Orange, NJ ***** 973-***-**** acv8dt@r.postjobfree.com

Skills & Abilities

Proficient in Microsoft Office, Excel, Word, PowerPoint and Internet navigation, and AS400 information Systems.

Adept in working independently as well in a team environment.

Experience

SERVICE DEPARMENT/ CHRYSLER DEALSHIPER /01/2017 – PRESENT

Answering phone calls for making and canceling appointments.

Adding new customers into the system for the new car department for first time appointments

Give keys to porters to retrieve customer vehicle after being serviced.

. Cashiering for parts department and for customer when picking up their vehicle after being serviced.

. Processing rentals vehicle for customers that vehicle must stay overnight at the dealership. Then I process rental vehicle back in rotation for new customers.

Office Assistant / Account Temp, Unlimited Staffing, and Kelley Services / 09/2015 – 01/2017

Work within the accounts receivable department doing billing, processing payments, data entry, and reception.

Responsible for inputting tax information into computer system for accounting company.

Acted as an Administrative Assistant, managing and copying files, scheduling meetings and appointments, in addition to other assigned office duties.

MAIL ROOM & SUPPLY MAINTENANCE SUPPORT / NOVITEX / 04/2014 - 07/2015

Provided outstanding customer service to employees in person and over the phone.

Represented company brand in a professional, friendly, and courteous manner always.

Delivered mail packages to employees on-site in a timely manner while maintaining the supply cabinet.

Performed various Mail Center activities including sorting, metering, folding, and inserting.

Operated high volume mail sorting equipment and postage meters.

CUSTOMER SERVICE REPRESENTATIVE / ACS-EZPASS / 8/2007 – 1/2014

Updated customer personal account products and discussed available products to best fit caller’s needs.

Apprised and assessed customers of toll prices and charges relating to their accounts.

Processed and handled cash, checks, and credit cards transactions in the computer system.

Assisted customers regarding account negative violations, updated and improved accounts accordingly.

ACCOUNTING DEPARTMENT / N.J. AUTOMOBILE AAA / 8/2000 - 12/2007

Provided information regarding rates, benefits and services available to customer.

Established new accounts in the AAA membership database system.

Maintained and upgraded existing members accounts to create a continuous quality.

Processed account applications for the counties of Essex, Morris, and Union.

Performed high volume and fast paced data entry batches for processing.

Verified and confirmed cash counts and total reconciliation prepared in the AS400 payment system.

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