HRBP
Resume:
AMY CANTER
** * ******** *** **, White Plains, NY 10601
********@*******.***
HUMAN RESOURCES – Proactive, self-starter with a strong record of success in recruitment, employee relations and contract negotiations. Adept in the full process of employment activities including job descriptions, on boarding and terminations. Experience working within small start-ups, mid-size and large companies in an international environment. Proficient providing the following Human Resources related functions:
•Employee Relations
•Performance Management
•VISA Processing
•Handbook -Policy & Procedures
•Benefits management
•Recruiting
•Compensation & Benefits Design
•HRIS Systems
•Training and Development
EXPERIENCE
Booking.com (USA) Inc., New York, New York
Human Resources Advisor, May 2012 – Current
•Partnering with managers to resolve complex human resources questions and providing
guidance on employee relations, talent development and performance management.
•Succession planning - Proactively work with managers to identify, develop, and promote the right people.
•Promote high professional standards, positive interpersonal relationships and a problem solving approach to resolutions of employee complaints.
•Analyze data and identify trends translating it into advice on future needs or challenges.
•Ensure that matters related to company documentation and compliance are handled appropriately and promptly received, addressed and resolved.
•Provide consistent and fair guidance regarding the appropriate use of discipline or other corrective action and/or policy interpretation.
•Maintain in depth knowledge of legal requirements related to day to day management of employees, reducing legal risk and ensuring regulatory compliance including providing accurate and factual information for use in litigation and EEO cases.
•Knowledge and understanding of external market including local laws, competition and hospitality industry.
•Promote activities and programs that increase employee engagement and retention.
•Assist Global Mobility with immigration related to transfers and short/long term assignments.
•Work closely with management on proactively implementing the global strategy.
•Ensure termination requests are thoroughly reviewed and employment law compliant.
•Managing administration of employee leaves of absence (FMLA, STD, LTD, ADA, PLoA, Non FMLA).
•Conduct exit interviews, identify trends and recommend improvements to enhance employee satisfaction.
•Training and development of managers
•Worked with international global committee to set up and implement Workday for US and Canada
•HR Advisor to Canada - set up Canada benefits, handbooks, contracts, time and attendance management, and other Canada based information for ON, AB, QC and BC
Cemusa Inc., New York, New York
Human Resources Generalist, September 2006 – May 2012
•Worked closely with Director of Human Resources in creating company handbook by developing policies and procedures for the start up of U.S. operations
•Processed multi-state bi-weekly payroll for 6 subsidiaries using ADP Pay eXpert
•Worked closely with the Director of HR to evaluate current benefit programs with outside vendors – Health, Dental and 401k
•Led the heavy recruitment process of a start up environment within the U.S.
•Set up time management system – ADP’s EZ Labor
•Conducted employee training classes and created employee survey
•Performance Management – drive the review process for effective wage management by offering training to management team
•Assisted managers and/or direct employee relations, including investigations, disciplinary actions, and terminations
•Secured visas for our largely immigrant workforce (L-1, H1-B, TN, etc.)
•Developed a safety program which reduced accidents by 30%
•Managed all General Liability, Property, Car, and Workers Comp insurance and their corresponding lawsuits and developed plans to prevent reoccurrences
Amscan, Inc., Elmsford, New York
Human Resources Coordinator, June 2004 – September 2006
•Managed the employee benefits process including benefit enrollment and changes, COBRA, benefit plan guidance.
•Handled full cycle of all recruitment activities including job descriptions, interviewing, new hire orientation, exit interviews and terminations.
•Led administrative work in the HR department updating organizational charts, maintaining employee records, updating HR policies and forms, tracking tuition reimbursements and membership programs.
•Conducted various tasks such as preparing insurance bills for medical, dental, life, and 401(k) on a monthly basis.
•Processed multi-state, exempt and non-exempt, bi-weekly payroll using ADP PCPW
•Conduct research, manage projects and create internal communications
•Coordinated special events
•Monitored employees on FMLA, STD, LTD, and Workers Comp.
•Trained new hires in HR department on company policies and procedures
Premier Group, White Plains, New York
Atlas Air, Inc., Purchase, New York
Human Resources Temporary, March 2004 – June 2004
•Assisted in the review and organization of 401(k) payment transactions and company matches in order to comply with an NDT (Non-Discriminatory Testing) audit.
•Created report to track Workers Compensation and Disability claims.
•Compiled data for a DOL audit
•Tracked exit interview responses in company’s database.
Fala Direct Marketing, Melville, New York
Account Manager, January 2000 – January 2004
•Managed multi-million dollar direct mail ad campaign
•Worked with all levels of production staff to insure that clients campaign needs are met
•Built strong relationships with advertising agency and client to help build the business
CMP Media, Manhasset, New York
Marketing Coordinator, July 1998 – October 1999
•Processed insertion orders and billing of 5 publications
•Liaison between Sales and Production Department
•Verified ad placement and copy for production.
EDUCATION
Manhattanville College, Purchase, New York
Masters of Science
Major: Organizational Management and Human Resources Development – 3.9 GPA
Hofstra University, Hempstead, New York
Bachelor of Business Administration
Major: Marketing 3.4 GPA
COMPUTER SKILLS:
Proficient in Word, Excel, PowerPoint, Outlook, ADP Products: PCPW, Pay eXpert, EZ Net Pay, E-Time, Reportsmith, EZLabor, HR Benefits; HRIS systems: PeopleSoft and Workday.
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