Project Manager Management

Stuart Ausbon

**** *********** ****** *******, ***** 75089

972-***-**** *******@*****.***

EDUCATION

BACHELOR OF SCIENCE / Computer Science emphasis Systems Analysis

Texas A&M University/Commerce, Texas

Work History and Experience

AUSCOMM – Rowlett, Texas

Project Manager-Self Employed Owner/CEO December 2009 to Present

Mandatory Position Skills: Project Management, Change Management, Business Analysis, Requirements Writing, Test Script Creation, Test Plan Creation and Execution, Regression Testing, Defect Tracking and Reporting, User Acceptance Testing, Functional Testing, Compatibility Testing, Integration Testing, Microsoft Product Support, MS-DOS, PC-DOS, MCAFEE, Verizon FIOS, Wireless Networking

Specialized Small Business/Home software/hardware trouble shooting, Removal of Malware and Viruses perform memory upgrades and hard drive cleanup.

Maintain professional and technical knowledge by attending educational workshops; CBT courses; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Problem Management initiatives which includes root cause and permanent remediation facilitation and documentation.

Completed Entercepts Consulting INC. PMP Preparation Course currently testing for PMP Certification application with PMI filed.

Completed CCNA Prep courses Interconnecting Cisco Networking Devices Parts 1 & 2 continuing to study.

Neiman Marcus – Irving, Texas

Point of Sale Architect-Business Analyst June 2016 July 2016

Upgrade POS software and deploy POS hardware to meet these new Payment Card Industry (PCI) requirements at all Neiman Marcus selling locations

Generate an accurate POS asset inventory, Confirm POS hardware OS has correct patches applied, Confirm POS hardware is connected to correct network

Remediate patch issues and network VLAN connectivity issues

Fossil – Richardson, Texas

Point of Sale Analyst-Project Manager-Business Analyst-Production System/Application Support March 2011 July 2015

Mandatory Position Skills: Project Management, Change Management, Business Analysis, Requirements Writing, Test Script Creation, Test Plan Creation and Execution, Regression Testing, Defect Tracking and Reporting, UAT, Functional Testing, Compatibility Testing, Integration Testing, Cisco Networking and Switching/Support, FTP, AS/400, Windows, Oracle, SAP Transnet, SAP Reporting, SAP RTP, POS Software/Hardware Support, Traffic Counter Support, HTML and JAVA Support, Microsoft Product Support, MS-DOS, PC-DOS, Microsoft Service Center, TELNET, EDIT PLUS, PUTTY, Printer Support, TP.Net, 24/7 Store Support Worldwide, Internet Banking, Training, Auditing, PL/SQL, SQL, Sap BW, Financial Analysis

Expert 24/7 Production Support. Trouble shooting worldwide network, hardware/software and Financial data issues. Issue reporting.

Designed, Setup and Supported Testing Lab to mirror systems from each country including networking and peripheral devices.

Design, plan, coordinate and conduct compatibility tests with software, hardware, operating systems, and network environments.

Create the test data strategy, gather and maintain test data, ensure data integrity, populate test data sheets and generate test logs.

Leader and mentor worldwide. Liaison between Management, IT sections, 3rd party vendors and Corporate Business groups maintaining effective relationships

Managed multiple databases and ran multiple queries on a regular basis to support the business as necessary

SME Responsible for training and providing regular feedback to all POS Store Manager and Analysts Worldwide on all aspects of the POS system.

Promoted a deep understanding of the organizations business and how the technology supports the business.

Independently analyze business needs and further develop clearly written functional technical requirements.

Create and implement the test execution schedule then Verify, document and report test case results, defects, and test status. Develop system documentation

Proactively Design and conduct training and development programs to improve individual and organizational performance.

Responsible for training and providing regular feedback to new outsourcing company (INFOSYS) Analyst before being released.

McLane Company - Temple, Texas

Sr. QA Analyst-Project Manager-Business Analyst-Production System/Application Support March 2006 to December 2009

Mandatory Position Skills: Project Management, Change Management, Business Analysis, Requirements Writing, Test Script Creation, Test Plan Creation and Execution, Regression Testing, Defect Tracking and Reporting, UAT, Functional Testing, Compatibility Testing, Integration Testing, Microsoft Product Support, MS-DOS, PC-DOS, FTP, NDM, TMS, TELNET, EDIT PLUS, PUTTY, MQ Series, CA-11, CA-7, UNIX, LINUX, AS/400, Windows, Oracle, SAP Transnet, SAP Reporting, CIS, APS/Payroll, PeopleSoft, JD Edwards, GENTRAN, GENESYS, REMEDY, INFOPAC, UDB Promote, Serena Change Man DS, INFOMAN, Peregrine Service Center, DUMP MASTER, INTERTEST, Test Director, FILEAID, XPEDITER, MS-DOS, PC-DOS, COGNOS, Crystal Reports, VISIO, ASF, MS Access, MS Word, MS Project, MS Excel, WMS, SOX, Supply Chain, SDLC, Team Trainer

Expert 24/7 Production Support to Change Management, IBM Mainframes, MVS, TSO, JCL, ISPF, SDSF, VSAM, DB2, SQL, MS SQL, IMS, SAS, CICS, COBOL, RPG, PL/SQL, RACF, Web Sphere, CA-LIBRARIAN, ENDEVOR and Web system(s) to identify and resolve problems.

Project Manager for conversions, mergers, maintenance and development WMS System projects, including analysis and User Acceptance Testing.

Design, plan, coordinate and conduct compatibility tests with software, hardware, operating systems, or network environments.

Ensure the functionality, usability, performance and supportability of the requirements

Assess capability gaps and identify new capabilities required by the enterprise to meet the business need.

Promoted a deep understanding of the organizations business and how the technology supports the business.

Assess or evaluate the impact of the change the stakeholder is requesting and make recommendations.

Translates business needs into technical requirements and ensures all systems support business needs.

Facilitate meetings with the direct involvement of both stakeholders and developers to gather feedback on requirements and solution results.

Ensure the process of reviewing, selecting, and designing the solution is done in a way that maximizes value delivered to stakeholders.

Major Contributor in Disaster Recovery process coordination and Testing As/400, Web, Mainframe and Client Server.

Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.

BLUE CROSS BLUE SHIELD of SOUTH CAROLINA

Senior Systems Support Analyst-Quality Assurance Analyst-Testing Analyst October 2005 TO February 2006

Mandatory Position Skills: Change Management, FTP, NDM, TMS, TELNET, EDIT PLUS, PUTTY, MQ Series, CA-11, CA-7, ZEKE, ZEB, BMS, TAO, Regression Testing, Defect Tracking and Reporting, User Acceptance Testing, Functional Testing, Compatibility Testing, Integration Testing

Expert 24/7 Production Support; IBM Mainframes, MVS, TSO, JCL, ISPF, SDSF, VSAM, DB2, SQL, MS SQL, IMS, SAS, CICS, COBOL, RPG, PL/SQL, RACF, ENDEVOR, Monitor and support both Mainframe Production and Test Batch Billing Cycles during non-business hours.

Analyze, Debug and resolve all system errors in the Test and Production Environment. Document in Change Management system.

Perform QA function Production MQ and Endevor move functions for incoming and outgoing files.

Produce Daily reporting of billing cycle performance statistics to Management.

Conduct morning turnover meetings with a representative of all Application Areas Business Users to report Changes and Test Completion.

MBNA/Bank of AMERICA - DALLAS, TEXAS

Contractor/Cycle Testing Technician/ Supervisor/Quality Assurance Analyst/Testing Analyst August 2001 TO May 2005

Mandatory Position Skills: Change Management, Regression Testing, Defect Tracking and Reporting, User Acceptance Testing, Functional Testing, Compatibility Testing, Integration Testing, FTP, NDM, TMS, TELNET, EDIT PLUS, PUTTY, MQ Series, CA-11, CA-7, Team Trainer

Expert 24/7 Production Support; IBM Mainframes, MVS, TSO, JCL, ISPF, SDSF, VSAM, DB2, SQL, MS SQL, IMS, SAS, CICS, COBOL, RPG, PL/SQL, RACF, ENDEVOR, Monitor and support both Mainframe Production and Test Credit Card Batch Billing Cycles during non-business hours.

Hands on Leader of a team of five that performed nightly Mainframe System testing for all Banking Credit card Systems.

Responsible for ensuring the Testing team follows documentation standards, QA and software release procedures.

Full Batch Testing cycle execution, perform error analysis and research to restart and process job errors.

Work with technical support on complex support issues, interacting with customers and doing research on technical issues as necessary.

Implement technologies and processes that improve the reliability, efficiency, and availability of the testing environment.

Manage and distribute status information for Management related to Team projects and support activities.

Consult, Advocate and Mentor teammates to improve job functions, while also being a Change Agent/Configuration Manager for all testing projects.

THE ASSOCIATES CREDIT CARD/CITIGROUP, IRVING, TEXAS

Lead Information Analyst-Project Manager-Business Analyst-Senior Programmer/Analyst February 1997 TO September 2000

Mandatory Position Skills: Project Management, Change Management, Business Analysis, Requirements Writing, Test Script Creation, Test Plan Creation and Execution, Regression Testing, Defect Tracking and Reporting, User Acceptance Testing, Functional Testing, Compatibility Testing, Integration Testing, FTP, NDM, TMS, TELNET, EDIT PLUS, PUTTY, MQ Series, CA-11, CA-7, SDLC, Team Trainer

Expert 24/7 Production Support; IBM Mainframes, MVS, TSO, JCL, ISPF, SDSF, VSAM, DB2, SQL, MS SQL, IMS, SAS, CICS, COBOL, RPG, PL/SQL, RACF, ENDEVOR, Monitor and support GENESYS, HRIS, PeopleSoft, Payroll, Credit Card.

Project Manager for operational or technical modifications to ensure timely completion.

Payroll Development Support Team Supervisor including: Hands on Mainframe coding, debugging, testing, and production module implementation.

SME contact for Mainframe user System problems and questions from all company HRIS System users.

Daily Business Analysis consulting with users to identify current operating procedures, clarify requirements, and complete Projects.

Hands-on application testing, and Production Migration activities necessary to implement user requested enhancements to HRIS Mainframe systems.

Make recommendations to management to adjust system performance parameters and Implement Changes for enhancements.

Manage and report project status information to Upper Management as related to Team projects and support activities.

Perform Business Analyst role to confer with HR/Management to document problems and HRIS/Credit Card systems concerns.

Research, Recommend and implement project staffing and project resources to achieve timely payroll processing.

Manage and distribute Change and Problem assignments reported in Change Management System.

Develop documentation to describe program development, logic, coding, unit testing and corrections.

Train and support users in the ongoing operation of the systems employed.

NEVADA POWER COMPANY, Las Vegas, NV

Project Manager-Programmer/Analyst I/II-Business Analyst -System Quality Assurance Analyst May 1986 TO January 1997

Mandatory Position Skills: Project Management, Change Management, Business Analysis, Requirements Writing, Test Script Creation, Test Plan Creation and Execution, Regression Testing, Defect Tracking and Reporting, User Acceptance Testing, Functional Testing, Compatibility Testing, Integration Testing, FTP, NDM, TMS, TELNET, EDIT PLUS, PUTTY, MQ Series, CA-11, CA-7,CA-NETMAN, SDLC, Team Trainer

Expert 24/7 Production Support; IBM Mainframes, MVS, TSO, JCL, ISPF, SDSF, VSAM, DB2, SQL, MS SQL, IMS, SAS, CICS, COBOL, RPG, PL/SQL, RACF, ENDEVOR/LIBRARIAN, Monitor and support CIS, Stockholder, HRIS, Payroll, Material Management.

Apply Project Management techniques to Plan, schedule, and control projects using established processes; participate in establishing project requirements.

Project Team Lead and Supervised the DOS/VSE JCL to MVS JCL and RPG/DOS to RPG/MVS conversion teams.

Interact with business users in defining/gathering requirements, managing scope and facilitating user acceptance of new functionality.

Develop system test plans and complete formal testing including: Hands on COBOL/JCL coding, debugging, testing, and production implementation.

Project Team Lead to replace IBM Problem/Change System (INFOMAN) with CA NETMAN. Installed, and tested new Change Management System

Coordinated Training class arrangements, and developed criteria for evaluating effectiveness of training activities.

Produce and generate QA status reports on a monthly and quarterly basis.

Production Promotion and Implementation of all Configuration Software changes to all Application Systems.

Perform Production Module migrations and Security procedures.

Project Development Lead Analyst for Public Utility Material Management System.

Design, analyze, code and test batch and on-line programs for CIS, Payroll, Stockholder Systems, HRIS Systems.

Monitor and Support all Payroll Year-End processing ensuring timely and accurate processing.

Project Team Lead for Data conversion team that converted RPG data for use on Accounts Payable System.

NELLIS AIR FORCE BASE, Las Vegas, NV

Computer Operator December 1984 TO April 1986

Expert 24/7 Production Support

Professional Development

Cisco DESGN 2.1: Defining Network Security Business Analysis and Essential Competencies Business Analysis Planning

Planning and Monitoring Iterations on an Agile Project Agile Project Management Essentials System Management Methodology

Software Test Planning Effective Test Design Software Test Management

How to Handle Conflict Business Writing Managing Multiple Tasks

Project Management Fundamentals Project Management Tools & Techniques Priority Management

Java SE7 Fundamentals: Intro to Java COMPTIA Research, Analysis and Assessment Stress Management

Contact this candidate