Customer Service Sales
Resume:
Kirsten Martin
** ******* ******, ********** ** *0940 845-***-**** ***************@*****.***
Education
ASSOCIATES OF ART SEPTEMBER 2009 ART INSTITUTE OF NYC
Major: fashion Design
Minor: Merchandising
CERTIFICATION OF COMPLETION JUNE 2007 ORANGE ULSTER BOCES
Major: Fashion Design
Minor: Interior Design
Related coursework: Web Design
HIGH SCHOOL DIPLOMA JUNE 2007 MIDDLETOWN HIGH SCHOOL
Major: Diploma
Skills & Abilities
Critical Thinking and Active Learning Complex
Problem Solving, Time Management and Systems Analysis
Sales and Marketing Design
Customer Service and Decision Making
Class Instructing
Experience
CUSTOMER SERVICE ANTHEM DEC 2015- PRESENT
Insurance benefit quote
Claims review
Provide clients with assistance in preparing required documents and forms.
PATIENT SERVICE CRYSTAL RUN HEALTHCARE NOV 2014- DEC 2015
Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
Patient messaging
Refill prescription request
SALES ASSOCIATE JOANN FABRICS SEP 2008- MARCH 2014
Monitor fulfillment of purchase contract terms to ensure that they are handled in a timely manner.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing drawers.
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