Maintenance Manager
Resume:
Lorena Stacy
**** ****** ******* ****, ****** Texas 77386 Phone: 346-***-**** **********@*******.***
Experience
Dynamic, results-driven Bilingual professional, offering broad-based experience and hands-on skills with 18+ years of progressive experience and proven record of successful contribution in maintenance management with international experience in Europe, Asia Pacific and Latin America with exceptional ability to build long-term productive relationships, resolve complex issues, and maximize productivity.
Accomplishments
Lead setup of new repair and maintenance facilities in India, United Kingdom, Mexico, Venezuela, Brazil, Venezuela, Colombia, Peru, and Ecuador.
Contributed in the conceptual design of computerized maintenance management system used as primary global quality reporting system within all Product lines of Drilling Services.
Trained, influenced and developed the technical skills and expertise of numerous personnel around the world.
Achieved 21% improvement on equipment downtime repairs in manufacturing environment.
Increased Weatherford’s Asset availability by 2M/Y, a 15% increase by reducing Work Order aging from an average of 245 days to 89 days
Implemented more efficient use of internal resources to maximize installation/updates for Computers services at Halliburton.
Collaborated with cross-functional teams across Weatherford to improve procedures, systems and equipment of existing LWD (Logging While Drilling), MWD (Mud While Drilling) and RSS (Rotary Steerable System) technologies.
Implemented global best practices with the Drilling Services Quality Team.
Identified improvements and best practices in the failure analysis review process.
Serve as SME for Drilling Services Knowledge Database (wise)
Professional Experience
Global Business Process Manager (R&M) – Houston, TX
Weatherford - Drilling Services - March 2012 to August 2015
Serve as a Subject Matter technical expert on Lean methodology to optimize work processes, adapt maintenance tools and procedures to improve equipment utilization and integrity. Monitor the results of improvement projects and composes reports.
Implement and sustain a culture of continuous improvement for R&M and Manufacturing Facilities.
Participates in the planning and the development of all R&M repair centers.
Works with training to establish suitable R&M training development programs required R&M staff.
Serve as Lead auditor with R&M audits systems to monitor and ensure compliance within all PL in Drilling Services.
Responsible for the failure review process including, findings, corrective actions and closing of global failures.
Responsible for identifying and evaluating key risk areas and recommend improvements.
Monitor results of improvement projects and create reports.
Develops, executes, and maintains business process improvement projects.
Analyze Facilities performance, cost reductions and processes improvement to ensure internal/external customer satisfaction.
Coordinate with Global Drilling Services Quality Team implementation of global best practices within operations and R&M.
Perform and develop repair and maintenance audit programs based on organizational processes, company policies and procedures.
Provided technical support for implementation/Migration of JDE system (CMMS)
Provide technical expertise for Logging (LWD), Mud While Drilling (MWD) and Rotary Steerable (RSS) tools and systems.
Participate on maintenance scheduling meetings to provide feedback on schedule adjustments and work order status priorities.
Work with Production and maintenance managers to established communication of work status and setting work order priorities. Update Operations Manager and Global groups on status of repairs according to Operations demand.
Latin America Repair and Maintenance Manager – Houston, TX
Weatherford – Drilling Services – January 2008 to February 2012
Provide direction and technical support for planning, mobilization, and installation of all new Repair and Maintenance Facilities in the Latin America region.
Actively involved in promotion reviews, training planning and annual objective reviews.
Identify, mentor, coach, lead and develop High-Potential talent in order to build the required repair capabilities in Latin America Region.
Collaborate with cross function group (Manufacturing, Research & Development, Supply Chain, Maintenance and Operations) to develop and implement cost-effective maintenance processes.
Promote compliance with internal and external requirements in accordance with company Quality Management System.
Design Regional layouts for Drilling Services Repair and Maintenance facilities.
Provide technical expertise for Logging (LWD), Mud While Drilling (MWD) and Rotary Steerable (RSS) tools and systems, remote assistant to diagnose and resolve Downhole equipment hardware and software issues.
Implement Lean Six Sigma methodology to optimize work processes, adapt maintenance tools and procedures to improve equipment utilization and integrity. Monitor the results of improvement projects and composes reports.
Conducted onsite technical audits to verify adherence to internal controls, operating procedures, and corporate policy requirements.
Work with Regional maintenance managers to established communication of work status and setting work order priorities. Update Operations Manager and Global groups on status of repairs according to Operations Region’s demand.
Global Logging While Drilling technical support – Houston, TX
Weatherford - Drilling Services March 2003 to December 2007
Support in setting up repair and maintenance facilities worldwide.
Install, evaluate and document gap on Downhole software for Drilling Services
Serve as subject matter expert and travel to remote locations providing downhole tools technical expertise for failure analysis reviews and customer technical meetings.
Coordinate, and supervise the assembly, disassembly and troubleshooting of downhole tools while supporting districts.
Design multiple layouts for Drilling Services Repair and Maintenance facilities.
Develop and contribute to technical work instructions and test procedures as a Subject Matter Expert.
Perform audits of all repair and maintenance process and fulfill training competency requirements
Communicate with Manufacturing, Engineering, and field operators to improve equipment reliability.
Provide 24 hrs. Support to global day-to-day maintenance/Field activities.
Develop / Contribute to competency assurance programs; global training and assessment schedules.
Work closely with SAP Business development and Infrastructure team to support implementation/Migration of SAP
Ensure implementation of asset management and maintenance systems data tracking.
Track and report key performance indicators for MFG and Global Repair facilities.
Participate on maintenance scheduling meetings to provide feedback on schedule adjustments and work order status priorities.
Work with Production and maintenance managers to established communication of work status and setting work order priorities. Update Operations Manager and Global groups on status of repairs according to Operations demand.
Analyze and evaluate failure reports, equipment performance against standards, review maintenance history, and investigate major equipment deficiencies to initiate equipment changes
IT Field Support. Maturin - Venezuela
Halliburton, Sperry-Sun. April 1997 – February 2003
Evaluate opportunities for improvement in IT and Operations to ensure efficiencies, control cost, confirm requirements and evaluate gaps on the process
Coordinates Sub-contractors (onsite and offshore). Conduct code review sessions and Quality Assurance. Defines testing procedures
Collaborate with the users to create and implement innovative high quality solutions based on business needs.
Provides on-going maintenance and information on all electronic communications hardware, software, and procedures on the field.
Install, configure and commission satellite equipment to connect field operations to Intranet, Setup required equipment / connections for Real Time Operations
Liaise between the rig site Company Representative and the office to ensure the customer was provided with the best possible real time service.
Provide support for desktop computer operating systems, hardware/peripherals.
Deliver support and respond to departmental technical emergencies in order to minimize data loss, meet deadlines, and support needs of end users.
Responsible for remote assistant tools, knowledge base, and other tools to diagnose and resolve PC hardware and software issues.
Test, evaluate Downhole software evaluate software, develop equipment images and written technical instructions and documentation
Education and training
Bachelor of Science. Computer systems. IUTIRLA Venezuela – June 1998
Other certifications & Trainings
LSS Green Belt Certification, ssdglobal January 2013.
Lean Kaizen: A Simplified Approach to Process Improvement, ASQ 2013
Maintenance & Reliability for Manager – People and Processes 2013
Introduction to Project Management, PMI (online) 2012
Applying Fundamentals of Project Management, PMI (online) 2012
Core strengths and skills
Relationship Building
Presentation skills
Ability to persuade and influence others.
Lean Methodology, Process Improvement Tools, CI, Kaizen
Strong communication skills. Excellent technical reporting/writing skills
Problem solving skills
Effective understanding and communication within diverse cultural environments.
AutoCAD, Windchill, Sharepoint, SAP R3 PRD, JDE 9.0 and 9.1. Microsoft Office, Visio, Project
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