Diane Long

***** ******, ******, ** ***** 586-***-****

acv87m@r.postjobfree.com

Objectives

I am seeking a position where my customer service and sales knowledge can be utilized and expanded.

Experience

Restaurant Depot, Troy, MI

Inventory Control

12/2014 to Present

Daily audit of receiving books, daily counts of various departments, updating and maintenance of price changes,

assisting customers locate products, merchandising and back up cashier.

Over 10% sales increase during position in Small Wares.

Influential in Small Ware Department in obtaining higher than average corporate audit scores.

Lowes Companies, Inc., Madison Heights, MI

Installed Sales Department Manager

02/2011 to 05/2014

Managed the performance and continual training of department staff, providing sales direction to floor staff to

achieve sales goals, assisted customers with special order merchandise, spot inspections of installations for

maximum customer service/

Customer service award winner 1st, 2nd and 4th quarters of 2013

Lowes Companies, Inc., Sterling Heights, MI

Installed Sales Coordinator

4/2004 to 02/2011

Daily use of Order Management System for details and prompt completion of current installations, extensive

proactive communication with clients using the Lowes 3 call process, use of M2O and EDI systems for

special order merchandise, maintained inventory of materials for installation.

Awarded 2007 Best Install Team Region 4

Education

Macomb Community College, Clinton Township, MI

Certificate in Microsoft Computer Information Systems

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