Customer Service Sales
Resume:
Ms. Dawn Fatkin
Hedgesville, WV 25427
*******@*****.***
Professional Summary:
Eight years of Professional Customer Service Experience in Retail, Sales, Administration, Supervision and Inventory
Proficient with computers: Microsoft Office 2013 (Word, Excel, Access, PowerPoint), Outlook, data entry, reporting, scheduling, payroll and Type 50 WPM
Experience and knowledge in Medical Terminology and Basic Medical Billing & Coding, Scheduling, Office Technology, Inventory Management and Training & Development
Well rounded professional: strong work ethic, dependable, adaptable and excellent customer service experience
Education:
Valley College (Martinsburg, WV)
Associate of Applied Science in Health Services Administration
CGPA: 3.19
Graduation Date: June 23, 2016
Courses: Healthcare Information Technology and Management, Healthcare Delivery in the U.S.,
Principles of Healthcare Management, Essentials of Healthcare Compliance, General Psychology,
Healthcare Services Administration, College Algebra, etc…
Frist Aid and CPR Certified 6/21/2016
Valley College (Martinsburg, WV)
Medical Administrative Assistant Certificate
CGPA: 3.53
Graduation Date: May 28, 2015
Courses: Medical Terminology, Basic Anatomy, Basic Medical Office Procedures, Computer
Applications-Medical, Business English & Math, Spreadsheet Applications, Medical Records
Management, Medical Insurance Administration & Billing, Basic Medical Coding, etc.
Professional Work Experience:
Inventory Control
Macy’s Logistics and Operations-Martinsburg, WV
10/2015 – Present
Provide prompt inventory of warehouse, proper use of Excel to print reports, and use proper equipment to do the job.
Report to Management and Supervisors if count is incorrect
Scan merchandise, make sure merchandise is correct to be sent to another department
Crossed Trained in other departments to go when they need help
Customer Service Associate
Food Lion-Martinsburg, WV
5/2015 – 12/2015
Provide prompt, friendly and accurate customer service to customers, scan customer orders and handle payment transactions
Follow procedures in handling cash, checks, coupons, gift cards, food stamps and WIC vouchers
Responsible for protecting company assets, identify and verify information for inventory and stock shelves
Sales Associate
Hibbett Sports-Martinsburg, WV
3/2014 – 5/2015
Greeted customers and assisted with purchases and returns, prepared customers transactions and accepted payments
Assisted in display of merchandise and maintained sales records for inventory control
Sr. Sales Associate
Flip It, LLC-Kearneysville, WV
6/2011 – 11/2014
Assisted in all store operational tasks (Inventory, Bookkeeping, Loss Prevention, etc.)
Operated cash register, credit card machine and reconciled cash and credit card statement
Maintained displays for events, maintained inventory and stock, opened and closed the store, managed sales floor and provided training to Associates
Multi-task, Office technology, and schedule events,
Sales Associate
Wal-Mart-Martinsburg, WV
3/2008 – 9/2012
Greeted customers, located products, price check items, and organized store shelves and displays
Operated cash register to handle sales transactions and accepted payments for customers’ orders
Trained and supervised a team of 15-20 employees, managed vendor check-ins, unloaded freight and replenished stock
Ms. Dawn Fatkin
815 Providence Church Rd.
Hedgesville, WV 25427
*******@*****.***
References:
Lori Cobern- 540-***-**** Email: ****.******@************.***
Debbie Stott- Email: ******@***.***
Talli McDaniel- 304-***-**** Email: ************@*****.***
Sherry Comer- 304-***-****
Contact this candidate